Open access peer-reviewed Edited Volume

Total Quality Management and Six Sigma

Edited by Tauseef Aized

University of Engineering and Technology Lahore, Pakistan

In order to survive in a modern and competitive environment, organizations need to carefully organize their activities regarding quality management. TQM and six sigma are the approaches that have been successful in solving intricate quality problems in products and services. This volume can help those who are interested in the quality management field to understand core ideas along with contemporary efforts done in the field and authored as case studies in this volume. This volume may be useful to students, academics and practitioners across diversified disciplines.

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Total Quality Management and Six SigmaEdited by Tauseef Aized

Published: August 1st 2012

DOI: 10.5772/2559

ISBN: 978-953-51-0688-3

eBook (PDF) ISBN: 978-953-51-5129-6

Copyright year: 2012

Books open for chapter submissions

41326 Total Chapter Downloads

17 Crossref Citations

23 Web of Science Citations

21 Dimensions Citations


Open access peer-reviewed

1. Artificial Intelligence Tools and Case Base Reasoning Approach for Improvement Business Process Performance

By Aleksandar Vujovic, Zdravko Krivokapic and Jelena Jovanovic


Open access peer-reviewed

2. Improving 'Improvement' by Refocusing Learning: Experiences from an -Initially- Unsuccessful Six Sigma Project in Healthcare

By Svante Lifvergren and Bo Bergman


Open access peer-reviewed

3. Project Costs and Risks Estimation Regarding Quality Management System Implementation

By Adela-Eliza Dumitrascu and Anisor Nedelcu


Open access peer-reviewed

4. What Quality Management Allied to Information Can Do for Occupational Safety and Health

By Erika Alves dos Santos


Open access peer-reviewed

5. Reducing Mirror Slippage of Nightstand with Plackett-Burman DOE and ANN Techniques

By Mithat Zeydan and Gülhan Toğa


Open access peer-reviewed

6. Redesigning the Service Process for Total Quality in Government Hospitals: Evidence from Kwara State

By Johnson Olabode Adeoti


Open access peer-reviewed

7. Some Applicable Methods to Analyze and Optimize System Processes in Quality Management

By Andrey Kostogryzov, George Nistratov and Andrey Nistratov


Open access peer-reviewed

8. Competence Education and Training for Quality

By Vidoje Moracanin


Open access peer-reviewed

9. The Integration of TQM and Six-Sigma

By Ching-Chow Yang


Open access peer-reviewed

10. Qualitative and Quantitative Analysis of Six Sigma in Service Organizations

By Ayon Chakraborty and Kay Chuan Tan


Open access peer-reviewed

11. Lean Six Sigma - Making It 'Business as Usual'"

By Graham Cartwright and John Oakland


Edited Volume and chapters are indexed in

  • Worldcat
  • OpenAIRE
  • Google Scholar
  • AZ ebsco
  • Base
  • CNKI

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