Open access

Artificial Intelligence Tools and Case Base Reasoning Approach for Improvement Business Process Performance

Written By

Aleksandar Vujovic, Zdravko Krivokapic and Jelena Jovanovic

Submitted: 01 December 2011 Published: 01 August 2012

DOI: 10.5772/46082

From the Edited Volume

Total Quality Management and Six Sigma

Edited by Tauseef Aized

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Written By

Aleksandar Vujovic, Zdravko Krivokapic and Jelena Jovanovic

Submitted: 01 December 2011 Published: 01 August 2012