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Improving 'Improvement' by Refocusing Learning: Experiences from an -Initially- Unsuccessful Six Sigma Project in Healthcare

Written By

Svante Lifvergren and Bo Bergman

Submitted: 21 December 2011 Published: 01 August 2012

DOI: 10.5772/46083

From the Edited Volume

Total Quality Management and Six Sigma

Edited by Tauseef Aized

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Written By

Svante Lifvergren and Bo Bergman

Submitted: 21 December 2011 Published: 01 August 2012