Operation Management

2 Open Access Books

66 Authors and Editors

74 Web of Science Citations

69 Crossref Citations

112 Dimension Citations

Inside the subject

Top 5 Most cited chapters in this subject

Open Access Peer-reviewed Chapters

Implementing Quality Management Systems in Higher Education Institutions

By Maria J. Rosa, Cláudia S. Sarrico and Alberto Amaral

Part of the book: Quality Assurance and Management

10,034
3
3,212
13
Critical Success Factors for Quality Assurance in Healthcare Organizations

By Víctor Reyes-Alcázar, Antonio Torres-Olivera, Diego Núñez-García and Antonio Almuedo-Paz

Part of the book: Quality Assurance and Management

5,591
6

Top 5 Most downloaded chapters in this subject in the last 30 days

Open Access Peer-reviewed Chapters