About the book
The turn of the new millennium has seen an explosion of activity around electronic Services (e-Services) in the form of e-Commerce, e-Business, e-Government, and e-Learning, etc. The provision of all possible goods and services electronically via the Internet with the use of Semantic Web technologies has seen a paradigm shift from the traditional brick and mortar location-based services to the ubiquitous provision of goods and services. An understanding of this paradigm shift and the fundamental properties of e-service composition is required in order to take full advantage of the paradigm. e-Services are interactive web applications where the user interaction, provision, and access to any of the services is enabled via the Internet and the user’s web browser. Many organizations and governments recognize e-Services as assets of information, consisting of re-engineered business processes that use information communications technologies and web applications to generate new revenue streams, create efficiencies and provide global services. The primary objective of the book is to be a reference book for scholars, researchers, and practitioners to update their knowledge on methodologies, theoretical analyses, modeling, simulation and empirical studies on e-Services. Chapters on the evolving theory and practice related to e-Services, including e-Business, e-Government, e-Commerce, and e-Learning are intended to provide comprehensive coverage and understanding of their uses within the technological, business, management, and organizational domains. The secondary objective of the book is to provide a thorough examination of e-Services with respect to issues of management, governance, trust, privacy, and interoperability.