Open access peer-reviewed Edited Volume


Edited by Sam Goundar

RMIT University

The turn of the new millennium has brought with it an explosion of activity around electronic services (e-services) in the form of e-commerce, e-business, e-government, e-learning, and so on. The provision of all possible goods and services electronically via the Internet with the use of semantic web technologies has seen a paradigm shift from the traditional brick-and-mortar location-based services to the ubiquitous provision of goods and services online. An understanding of this paradigm shift and the fundamental properties of e-service composition is required in order to take full advantage of the paradigm. As such, this book provides comprehensive coverage and understanding of the use of e-services within the technological, business, management, and organizational domains. Chapters cover such topics as digitized learning, information and communication technology in sports, cloud computing for universities, and more. This book is a reference book for scholars, researchers, and practitioners looking to update their knowledge on methodologies, theoretical analyses, modeling, simulation, and empirical studies on e-services.

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e-ServicesEdited by Sam Goundar

Published: September 1st 2021

DOI: 10.5772/intechopen.73471

ISBN: 978-1-83880-791-7

Print ISBN: 978-1-78985-508-1

eBook (PDF) ISBN: 978-1-83880-792-4

Copyright year: 2021

Books open for chapter submissions

2607 Total Chapter Downloads

1 Crossref Citations

2 Dimensions Citations


Open access peer-reviewed

1. Introductory Chapter: Introduction to e-Services

By Sam Goundar


Open access peer-reviewed

2. Consumer Perception of Electronic Commerce – Incorporating Trust and Risk with the Technology Acceptance Model

By Sam Goundar, Kunal Lal, Ashmita Chand and Pranav Vyas


Open access peer-reviewed

3. Digitized Educational System

By Suppanunta Romprasert and Jirayut Monjagapate


Open access peer-reviewed

4. Educational Technology: Relevance to a Fijian Classroom

By Reginald Gani, Sharika Devi, Sam Goundar, Emmenual Reddy and Fatemeh Saber


Open access peer-reviewed

5. Learning from Online Voices: A Mixed Methods Approach to Explore Patient Online Reviews of Hospital Care in Portugal

By Carla Marisa Ferreira Gomes, Marlene Paula Castro Amorim and Mário Jorge Ferreira Rodrigues


Open access peer-reviewed

6. Development of Support System Modeled on Robot Suit HAL for Personalized Education and Learning

By Keiko Tsujioka


Open access peer-reviewed

7. Developing a Cloud Computing Framework for University Libraries

By Samuel Owusu-Ansah, Stephen Budu and Rosina Akuokor Anati Budu


Open access peer-reviewed

8. e-Governance and Anti-Corruption War in Africa: The Nigeria Experience

By John Sunday Ojo


Open access peer-reviewed

9. Crowdsourcing Strategy of Information Society

By Tetsuro Saisho


Open access peer-reviewed

10. Integrating Information and Communication Technology in Entrepreneurship in Sports: The Way Forward

By Oliver Igwebuike Abbah and Uzoamaka Ogwo


Open access peer-reviewed

11. Selecting a Laboratory Information System for Biobanks in Low- and Middle-Income Countries

By Samuel Kyobe


Edited Volume and chapters are indexed in

  • Worldcat
  • OpenAIRE
  • Google Scholar
  • AZ ebsco
  • Base
  • CNKI

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