Noluthando Shirley Matsiliza

By Phindile B. Chili and Noluthando S. Matsiliza

In the last decade, scholars showed an interest in alluding to compliance as a necessity to support small business performance in the last decades. Over the years, organisations have been frequently criticised for failing to comply with the quality standards such as the South African National Standards (SANS) 9001/ISO 9001 require effective implementation of Quality Management Systems and SANS 342, which provides specifications for diesel fuel products. Quality standards matrix adopted by the South African Bureau of Standards (SABS) is frequently used as a set of detailed specifications, requirements, various guidelines and characteristics to assure that the product, service or process is fit for purpose. Even though public and semi-autonomous institutions understand the value of subscribing and complying with quality standards, there is still a gap in the literature regarding the enforcement and compliance of quality standards in small business practices. There is a relationship between the adoption of quality standards and business excellence. Government can tap on the competitiveness of small, medium and micro-sized enterprises (SMMEs) and address their challenges and barriers that limit SMMEs to acquisition and compliance of statutory quality management systems.

Part of the book: Global Trade in the Emerging Business Environment

By Noluthando Shirley Matsiliza

Government oversight mechanisms are imperative to sustain state-owned enterprises (SOEs) in an emerging economy like South Africa. This chapter explores corporate governance challenges and opportunities and their implications for oversight mechanisms and accountability in the South African SOEs. Corporate governance (CG) can be understood as the principles, rules, and practices in which the organizational systems are governed while also balancing the interests of the organizations and that of stakeholders such as senior managers, executives, customers, stakeholders, and government. CG can be applied as a management tool that serves interests that are neither purely public nor purely private while ensuring their growth and productivity. Governments devote tremendous attention and interest to enterprise risk management since the global economic collapse (ERM). Even though SOEs adopted CG to safeguard their growth path in performance and productivity, they have been observed as yielding negative productivity that is not cushioning the economy in the right direction, while also eliciting gaps in CG and risk management of SOEs. The contents of this chapter include the conceptual and theoretical approaches to CG and challenges in applying CG in an international, African, and local context. This chapter prioritizes the implications of compliance and oversight in the South-African SOEs.

Part of the book: International Business