Dr. Urvashi Sharma has a BEng in Electronic and Electrical Engineering, MSc in Biomedical Engineering, MSc in Counselling and Psychotherapy, and Ph.D. in Healthcare Information Systems. She is driven by her passion to understand how human beings relate to and encounter interventions and innovations within a given context. Over the last seventeen years, Dr. Sharma has worked in different fields and sectors including education as well as health and social care. Her work has contributed to understanding the role of users and their context in relation to a successful application and use of interventions and/or innovations. She is a proponent of stakeholder engagement and involvement in decision making, and the application of appropriate research methodologies that enable exploration of lived experiences and provide deeper insights into what really matters to users.