Open access

Customer Relationship Management and Business Intelligence

Written By

Aida Habul and Amila Pilav-Velić

Submitted: 19 March 2011 Published: 11 April 2012

DOI: 10.5772/30551

From the Edited Volume

Advances in Customer Relationship Management

Edited by Daniel Catalan-Matamoros

Chapter metrics overview

10,484 Chapter Downloads

View Full Metrics

Written By

Aida Habul and Amila Pilav-Velić

Submitted: 19 March 2011 Published: 11 April 2012