Open access

Implementation Process of a Knowledge Management Initiative: Yellow Pages

Written By

Stéphanie Gretsch, Heinz Mandl and Raphaela Schätz

Submitted: 18 April 2011 Published: 23 March 2012

DOI: 10.5772/33214

From the Edited Volume

New Research on Knowledge Management Models and Methods

Edited by Huei-Tse Hou

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Written By

Stéphanie Gretsch, Heinz Mandl and Raphaela Schätz

Submitted: 18 April 2011 Published: 23 March 2012