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The Concurrent Role of Professional Training and Operations Management: Evidences from the after-Sales Services Information Systems Architecture in the Automotive Sector

Written By

Nouha Taifi and Giuseppina Passiante

Submitted: 12 May 2010 Published: 08 January 2011

DOI: 10.5772/13896

From the Edited Volume

New Trends and Developments in Automotive Industry

Edited by Marcello Chiaberge

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Written By

Nouha Taifi and Giuseppina Passiante

Submitted: 12 May 2010 Published: 08 January 2011