This chapter is about the characteristics of main control room’s teams. In a hazardous working environment, human factors play a key role. The quality of teamwork affects people’s psychological well-being, which has an impact on the quality of their work and their ability to work safely. In Hungary, at Paks Nuclear Power Plant, we have developed a questionnaire that is able to measure the main control room’s teamwork. In our paper, we present the structure of this questionnaire and define the scales created. We also base the development of teamwork on the analysis of video footage of a simulator exercise, which also highlights the characteristics of successful teamwork. Both tools can be used to understand, analyze, and then improve control rooms’ teamwork for more effective collaboration and performance.
Part of the book: Nuclear Power Plants