Having in place adequate levels of emergency management capabilities (EMCs) underpins a managed civil emergency response, especially during a flooding event(s). Good EMC is either built on having the right internal capabilities or by exploiting existing emergency capabilities from other responders. In some countries, such as Saudi Arabia, there is a noted lack of decision‐making in the Civil Defence (CD) Authority about generating effective mutual‐aid requests. Three core areas of EMC include having the right types and levels of response equipment to hand, ensuring sufficient Human Resources, can be maintained throughout a sustained event, and developing adequate Training capabilities. Other factors impacting on Saudi Arabia include both stress and a lack of work experience. In this chapter, we examine the effectiveness of a prototype IT System in the case of Saudi CD Authority as a tool for addressing the availability and adequacy of mutual‐aid for EMC, Human Resources (HR), and training capabilities against scalable levels of flood risk event(s). The proposed IT System is built using the ‘fuzzy expert system’ approach.
Part of the book: Flood Risk Management