Chapters authored
A Theoretical Concept to Increase the Trustworthiness of Online and Offline Debates with Real-Time AI Speech Analytics
Debates are an essential democratic institution in danger by the rise of Social Media. The advent of Fake News often referred to as the ‘crisis of trust’, has led to a substantial increase in debates that blend online and offline. It can be argued that blended approaches are not directly linked to increasing trustworthiness in the debate. To overcome this trust crisis and increase the reliability in debates, we introduce the HELIOSPHERE concept that seeks to use technological advances, such as Artificial Intelligence and Augmented Reality, to create a more fair, inclusive and transparent debate. The critical component for inclusiveness is Augmented Reality technology and 3D camera technology to hybridise the online and offline debating space and ensure that anyone who cannot be present can engage with the debate. For transparency and fairness, a key indicator of trust, an Artificial Intelligence dashboard is introduced to analyse and visualise speaking time, speaker gender, topic relatedness, bias detection sentiment in Real-Time. This work presents the overall theoretical concept focusing on academic and technical concepts to support reliable communication within debates.
Part of the book: Computer-Mediated Communication