Dr. Selim Ahmed is an associate professor and head of the Business School, World University of Bangladesh. He received his Ph.D. in Business Administration and a Master of Management from the International Islamic University Malaysia (IIUM). Dr. Ahmed has published several books, chapters, and articles in top peer-reviewed journals. He is the consulting editor for Hospital Topics, an associate editor for the Iranian Journal of Management Studies, and an article editor for Sage Open. Dr. Ahmed has reviewed more than 240 papers for 68 peer-reviewed journals. His research areas include quality management, service management, healthcare management, organizational behavior, and human resource management.