Risks and communication surrounding risks must be interpreted and responded to by employees in a way that honors the organization’s health and safety (H&S) goals. This chapter integrates sensemaking theory and organizational risk management processes. In doing so, information is gleaned about gaps in risk communication messaging and dissemination. This proposed model has the potential to enhance the organizational and communication processes necessary to support the cognitive, motivation, and social coordination components in risk communication messaging that underlie H&S decision making.
Part of the book: Selected Issues in Global Health Communications