Chapters authored
Risk Management in Complex Organisations
The aim of the chapter is to examine thoroughly the aspects connected with risk management in complex organisations; it starts with the consideration of theoretical models of accident’s analysis in which the accident is attributable not so much to a single worker’s malpractice, but rather to deficiencies in the whole organisational structure for the development and control of processes, and concludes with the concept of the ‘resilient system’, i.e. dynamic organisations in which the very idea of safety and its applications in the objective context evolve and adapt to the changes in situation by learning from their mistakes. With this in mind, the chapter aims to emphasize that actions, practices, procedures and controls, as well as human relationships, communication, managerial and organisational policies, incentives, disincentives and reward and penalization system, are all determining factors in the reduction of risk and should consequently all be taken into account in the logical process of continuous improvement which is fundamental to any virtuous system.
Part of the book: Risk Assessment