General, and tourism specific models for quality and environment.
\r\n\tAbout 25 percent of all foods produced globally are lost due to microbial growth. L. monocytogenes is a microorganism ubiquitously present in the environment and affects animals and humans. L. monocytogenes can enter a factory and is able to survive in biofilms in the food processing environment. The use of adequate sanitation procedures is a prerequisite in risk prevention. Moreover, effective control measures for L. monocytogenes are very important to food operators.
\r\n\r\n\tThe safety and shelf life maximizing of food products to meet the demand of retailers and consumers is a challenge and a concern of food operators.
\r\n\r\n\tTo obtain food systems more sustainable, several developments are ongoing to ensure safe food products with an extended shelf life and a reduction of food loss and waste. The problem of antimicrobial resistance is also a great issue that must be taken into consideration.
\r\n\r\n\tThe implementation of natural antimicrobials, using food cultures, ferments, or bacteriophages, is one approach to control L. monocytogenes in food products that meet the consumer preference for clean label solutions.
\r\n\tThis book intends to provide the reader with a comprehensive overview of the current state-of-the-art about Listeria monocytogenes in terms of occurrence in humans, animals, and food-producing plants. Its control by more natural agents allows for more sustainable food systems and points future directions to transform challenges into opportunities.
Human exposure to environmental chemical agents occurs as a result of contaminated air, water, soil, and food. Although many chemical agents are in use for more than two centuries, nowadays, it is known that a number of them can cause genetic damage. Chemicals that can cause this type of damage are specified and identified as mutagens, carcinogens, or teratogens based on the diverse type of investigations. It is estimated that chemicals play a predominant role in the etiology of a majority of human diseases. The possible genetic health hazards associated with chemicals are more difficult to evaluate in the human environment. There are tens of thousands of untested chemicals in the human environment, and some attempt must be made to identify the ones that are potentially hazardous to man. From 1972 when first UN Conference on the Human Environment was organized, World Health Organization and International Agency for Research on Cancer (IARC) have published many monographic editions categorizing dangerous chemicals based on collected in vitro and in vivo results of investigations [1,2]. Also, unique tools (methods) for assessing the potential effects of chemicals on human health, and the environment have been established under the name The OECD Guidelines for the Testing of Chemicals, methods, and guidelines internationally accepted as standard methods for safety testing [3] in which standardized and validated techniques are described that can estimate the level of DNA damage after the exposure.
\n\nDuring the past half century, the focus has been shifted from identification of these compounds in the environment to the risk assessment and minimization or prevention of unnecessary exposure in the first place. For this reason, along with an increasing understanding of mechanisms of action by which these chemicals can cause DNA or cell damage, and also cancer [4], a variety of hazard identification screening models have been developed and established. These models can serve in risk assessment studies. Risk is defined as the probability of a given toxicological hazard producing actual biological harm. This idea involves some form of mathematical relationship between exposure and toxicology. In the field of environmental toxicity assessment, the need for in-time risk management decisions requires setting up a battery of standardized and relatively easy to perform tests, allowing quick answers to pressing questions [5]. The use of diverse genotoxic bioassays is therefore unavoidable. Application of biomarkers in both qualitative and quantitative aspects of risk assessment has been eagerly anticipated for over a decade, since Hattis [6] first proposed their use in this process.
\nNumerous assays have been developed as screens for genotoxicity, beginning with the Salmonella mutagenicity assay. Genomic damage is probably the most important fundamental cause of developmental and degenerative disease. It is also well established that genomic damage is produced by environmental exposure to genotoxins, medical procedures, micronutrient deficiency, lifestyle, and genetic factors [7]. It is essential to have reliable and relevant minimally invasive biomarkers to improve the implementation of biomonitoring, diagnostics, and treatment of diseases caused by, or associated with, genetic damage.
\nSince methods in molecular epidemiology have been improved with the use of reliable biomarkers of exposure in analysis, population biomonitoring has become an extremely powerful approach to determine the effect of environmental mutagens on human populations [8]. On this way, early effects may be highlighted in all accessible cell types, such as blood cells, epithelial cells and exfoliated buccal or urothelial cells; thus, genetic biomonitoring allows detecting adverse effects of mutagenic chemicals in human somatic cells [9].
\nAmong different types of cells and especially of epithelial cells, the collection of buccal cells is arguably the least invasive method available for measuring DNA damage in humans, especially in comparison with obtaining blood samples for lymphocyte and erythrocyte assays, or tissue biopsies [7]. Without the need for cell culture establishing (cells do not divide, but just differentiate from basal cells), buccal cells analyzed by other techniques, such as micronucleus assay, have shown good correlation with the level of damage observed on lymphocytes after 72-h cell culture with DNA damage cytogenetic test called cytochalasin B blocked micronucleus (MN) assay [10]. Buccal micronucleus cytome assay can measure frequency of MN (its origin is either from chromosome breakage/loss of entire chromosome), nuclear buds and/or broken egg, binucleated cells, and various forms of cell death phase measured as condensed chromatin, karyorrhectic, pyknotic, or karyolitic cells [11]. Chronic exposure leads to a steady-state elevated expression level of MN regardless of the cell division rate if the period of exposure exceeds the time frame for one nuclear division, that is, 20–30 h. Carcinogens delivered primarily through blood stream influence equally DNA damage measured in buccal cells and lymphocytes. Since collection of buccal cells and their processing is easy, fast and low cost, and they do not divide just differentiate, they have potential to replace the tests that need cell culture establishment in order to estimate DNA damage. HUMNxL group (The HUman MicroNucleus project on eXfoLiated buccal cells group) has collected data from 30 different laboratories on 5424 subjects in order to evaluate the impact of host factors, occupation, life-style, disease status, and protocol features on the occurrence of MN in exfoliated buccal cells [12]. The results of this survey have shown high correlation of micronucleus detection in buccal cells with exposure for occupational groups reporting exposure to solvents, polycyclic aromatic hydrocarbons (PAHs) and gasoline, arsenic, and antineoplastic drugs. Also, significant association of higher MN frequency was found for oro-pharyngeal and respiratory cancers, and for all the other cancers pooled together. Although micronucleus assay in buccal cells does not need cell culture, it requires at least 3000 cells examined under the microscope. Since this can also be time consuming, one of the other methods for measuring DNA damage is alkaline comet assay, one of the newest OECD guideline tests (from 2014) for chemical exposure in vivo (No. 489), an easy and low-cost assay that measures primary DNA damage on any type of single-cell suspension sample [13]. The use of comet assay on buccal cells would be a potential new and reliable combination for chemical exposure and DNA damage assessment. The comet assay in buccal cell assay was first reported in 1996 [14]. Like in HUMNxL project, it will be necessary to develop and implement the results of an international collaborative validation group established to identify and quantify the key variables affecting the damage evaluation in buccal mucosa cells using the comet assay. In addition, an inter-laboratory slide-scoring exercise could be undertaken to evaluate the intra- and inter-laboratory variability in the scoring of different parameters of comet assay in buccal cells, similar to the approach successfully used by the HUMN project for the MN assay in lymphocytes [15–17] and the HUMNxL project in buccal cells [7,12,17,18]. One such groups with prof. Andrew Collins has started in 2016 a COST networking project under the name “hCOMET—The comet assay as a human biomonitoring tool”, in order to give response to the questions discussed in this review.
\nThe comet assay is a cheap, easy, fast, reliable, and sensitive method for measuring the level of primary DNA damage in single-cell suspension of any type and requires a small sample material. For these reasons, the comet assay in its various modifications (alkaline, neutral, and with lesion-specific enzymes to detect specific types of DNA damage such as 8OHdG, formamidopyrimidine DNA glycosylase, endonuclease III, T4 endonuclease. V.) has few serious competitors. The cells are embedded into agarose, and after lysis, denaturation, electrophoresis, and staining, the amount of DNA damage is measured either visually by dividing the damaged cells into five groups, or by the help of camera and software image program that analyses the image. Measured parameters are usually tail length (measured in micrometers), tail intensity or tail DNA percentage (when there is damage, DNA has a shape of a comet), and tail moment (combination of the first two parameters). It is recommended to use tail intensity parameter since the agents sometimes produce few small breaks that make comet tail long, but in fact, there is not a high percentage of DNA in the damaged part of the comet. When standardized and validated, the comet assay can provide valuable information in the areas of hazard identification and risk assessment of environmental and occupational exposure, diseases linked with oxidative stress (e.g., diabetes and cardiovascular disease), nutrition, monitoring the effectiveness of medical treatment, and investigating individual variation in response to DNA damage that may reflect genetic or environmental influences. The information obtained could lead to individual advice on lifestyle changes to promote health and especially on relative risks of genotoxic exposure to environmental pollution [19].
\nIn human biomonitoring studies, the comet assay can provide crucial information on risk assessment of environmental, occupational, and lifestyle exposures. Earlier reviews have dealt with different aspects of the use of the comet assay in human biomonitoring studies [20–26], but without providing any specific, practical guidance for using the comet assay in human biomonitoring. Several general articles on biomonitoring are available [27–31] that can be helpful when designing biomonitoring studies using the comet assay. To avoid obtaining false-positive and false-negative results, certain basic principles should be respected and followed in study design and performing and these consider first of all matching of exposed and control group according to gender, age, alcohol, and smoking habits and their consumption, and also with other lifestyle and nutritional factors [19].
\nComNet project group, established before last COST project that will make an effort in exposure type and DNA damage assessment, has made an effort to pool together data of all available comet assay biomonitoring studies, in order to establish baseline parameters of DNA damage, and to investigate associations between comet assay measurements and factors such as sex, age, smoking status, nutrition, lifestyle. Although this assay has been widely used in human biomonitoring for DNA damage measurement as a marker genotoxic agent’s exposure or for investigation of genoprotective effects, single research studies had usually small numbers of subjects, with sub-optimal design also in other critical respects already mentioned, and also with the use of significantly different comet assay protocols. For these reasons, the ComNet project has recruited almost 100 research groups willing to share datasets. Collins et al. [32] provided a background of the ComNet project, and the history of the comet assay itself, and the most important, he has pointed out important practical issues that can critically affect its performance. The survey pointed out comet assays diverse applications in biomonitoring studies (environmental, occupational exposure to genotoxic agents), genoprotection studies that were controlled by dietary and other factors and DNA damage assessment studies associated with various diseases and intrinsic factors that affect DNA damage levels in humans. The survey also analyzed the quality of data from a random study selection, using epidemiological and statistical point of view. Most of the studies have been done on lymphocytes or whole blood, and they can show damage of DNA caused by long term exposure or also exposure in the past, since lymphocytes circulate through the body and can live for up to 3 years. A new step will be also to established basal levels of DNA damage in relation to different exposure, diseases, and cell types used, and to correlate them with long-term and short-term exposure. Considering the short term or recent exposure, buccal mucosa cell comet assay would be ideal since those cells among epithelial cells are short living cells with no division and DNA damage found in them can demonstrate recent exposure or direct contact exposure with oral mucosa, so the DNA damage measured by comet assay on buccal cells would be indication of recent exposure and severity of that exposure [33].
\nBuccal cells form the first barrier for the inhalation or ingestion route and are capable of metabolizing proximate carcinogens to reactive products [34–37]. About 92% of human cancers are derived from the external and internal epithelium, that is, the skin, the bronchial epithelium, and the epithelia lining the alimentary canal [7,38]. Therefore, it could be argued that oral epithelial cells represent a preferred target site for early genotoxic events induced by carcinogenic agents entering the body via inhalation and ingestion [7,39].
\nIn the early studies from the 1980s, exfoliated buccal mucosa cells were used with the MN assay to evaluate the genotoxic effects of multiple factors including environmental and occupational exposures, radiotherapy, chemoprevention, vitamin supplementation trials, lifestyle habits, cancer, and other diseases (see [7] for review), with possibility of cell degeneration in form of condensed/fragmented chromatin, pyknotic nuclei, loss of nuclear material in form of karyolitic or “ghost” cells [18,40,41]. In rare cases, some cells can also demonstrate other forms such as binucleated stage with two nucleus in the same cytoplasm, form of nuclear bud or “broken egg” or form small micronuclei (MN) near nuclei in the same cytoplasm. These biomarkers of genome damage (e.g., MN, nuclear buds) and cell death (e.g., apoptosis, karyolysis) can be observed in both the lymphocyte and buccal cell systems, and thus provide a more comprehensive assessment of genome damage then only MN in the context of cytotoxicity and cytostatic effects [7,39,41].
\nDNA damage assessment in exfoliated cells (buccal epithelium) may be an innovative promising tool for genotoxicity studies since sampling is easy. Some results indicate that alkaline single-cell gel electrophoresis, using buccal epithelial cells, could be a good biomarker of early effects, and can be utilized for human monitoring, since, in some cases, this kind of cell is the first to interact with xenobiotics [14]. Comet assay can detect DNA single-strand breaks and alkali labile sites at pH 13 (alkaline version) or double-strand breaks under neutral conditions (neutral version) [42–44]. The relevance of SCGE lies in its requirement for very small cell samples, and in its ability to evaluate DNA damage in proliferating or non-proliferating cells [45].
\nWhile biomonitoring studies employing cytogenetic techniques are mainly done in lymphocytes, the SCGE technique can be applied to any cell population. Over the last years, exfoliated cells have been used for biomonitoring studies utilizing several genotoxicity endpoints [40]; however, there are few studies which apply SCGE on epithelial cells [14].
\nOver 90% of cancers are epithelial in their origin [47] and since crucial mechanism in cancer development is the level and amount of DNA damage [48], DNA damage assessment in buccal epithelial cells may prove as a good biomarker of early damage. In their work, Rojas et al. [14] established for first time, the conditions for using the comet assay in buccal epithelial cells.
\nThe use of surrogate cells, other than lymphocytes, such as exfoliated cells from epithelial tissues is of particular interest due to the ability to be collected with non-invasive methods, and the cells are explored with the aim to evaluate their suitability in biomonitoring studies [7,49]. Beside the minimally invasive sample collection from the inner wall of the cheek, the cells have advantage in exposure assessment to inhaled or ingested genotoxic agents, and this all makes them a good model for large biomonitoring studies, and also in pediatric researches.
\nThe application of the comet assay test in uncultured buccal exfoliated cells (since the test does not need cell culture conditions), started in the 1996, when Rojas et al. [14] by comparing DNA damage level between smokers and non-smokers group in exfoliated buccal mucosa cells, found that DNA tail length significantly increased in the smoker group (89.30 + 16.18 μm) vs. non-smoker group (52.01 + 10.43 μm), indicating that the SCGE assay could be applied to human monitoring using exfoliated buccal epithelial cells.
\nIn that moment, Rojas et al. [14] indicated that alkaline single-cell gel electrophoresis assay, using buccal epithelial cells could be a good biomarker of early effects, and can be utilized for human monitoring since; in some cases, this kind of cell is the first to interact with xenobiotics. However, 20 years later, <40 articles have been published with this bioassay. Table 1 represents the list of analyzed studies on buccal cells with comet assay with a point on sampling and preparation of slides for comet assay analysis. This table is extending the data collected in Rojas et al. [33] who only made observations in differences in preparing the slides, giving the highest impact on different lysis solution and enzyme digestion in preparation.
\n\nThe comet assay in buccal cells has been used to evaluate DNA damage induced by different materials such as mouthrinses [50], metals released from orthodontic appliances [51–59], ionizing radiation [60], as well as assessment of DNA damage, and its modulation by life-style, dietary, genetic and healthy factors [61–74], occupational exposure [66–69,75–82], and environmental exposure [83–86]. Different procedures have been used in collecting and processing the samples that are presented and discussed in Rojas et al. [33]. The Table 2 represents classification according to the type of population study based on exposure and lifestyle factors with the results of comet assay.
\nThe genotoxic properties of mouthrinses and metals from orthodontic appliances are essential for determining the biological safety of those materials in patients. Current in vivo human studies are aimed at representing the real condition of the oral cavity by sampling buccal cells, which are directly exposed to the appliances [51,52].
\nEren et al. [50] evaluated the stability of buccal epithelial cells for SCGE assay after the use of chlorhexidine digluconate (CHX), a mouthrinse used by dentists as disinfecting agent for operation sites washing and for disinfection of root canals. A statistical increase was observed in the DNA damage after the CHX application. Considering orthodontic appliances, the first in vivo study was performed by Faccioni et al. [51], who conducted the alkaline comet assay in orthodontic patients. They reported genotoxic damage and found positive correlations between the concentrations of released cobalt and nickel and the number of comets as well as correlations between Co levels and comet tails. However, Westphalen et al. [52] did not find genetic damage after the placement of the orthodontic appliances.
\nAccording to Fernández-Miñano et al. [53], genotoxicity induced in buccal cells could be related to the composition of orthodontic appliances. Orthodontic apparatus made with titanium was not genotoxic for oral mucosa cells, whereas the stainless steel alloy and nickel-free alloy induced DNA damage in buccal mucosa cells. In contrast, Hafez et al. [54] observed that stainless steel brackets with stainless steel archwires produce the least damage, whereas titanium brackets with nickel–titanium archwires produced the highest amount of genotoxicity, assessed with the comet assay. Baričević et al. [55] assessed subjects with Co–Cr–Mo alloy and Ni–Cr alloy showed significantly higher comet assay parameters when compared with controls. Gonçalves et al. [59] showed the genotoxic effects of Hyrax auxiliary orthodontic appliances containing silver-soldered joints.
\nOn the other hand, Hafez et al. [54] reported damage to the DNA in mucosa cells at 3 months of orthodontic treatment but not at 6 months. Thus, the difference in exposure period of prosthodontic and orthodontic appliances in oral cavity might explain discrepancies observed between results obtained by Faccioni et al. [51], and those of Westphalen et al. [52] and Baričević et al. [55].
\nVisalli et al. [56] found that both amalgams and resin-based composite fillings can induce genotoxic damage in human oral mucosa cells. They also report that lifestyle variables, including alcohol intake and smoking habits, did not affect the genotoxic response and did not act as confounding factors. Martín-Cameán et al. [57] observed induction of genotoxicity in buccal cells of subjects with orthodontic appliances and orthodontic appliances with microscrews when compared with controls. In addition they found that damage was higher in women.
\nOnly one work that analyses and compares the DNA damage and repair following radiation challenge in buccal cells and lymphocytes using SCGE assay was found. The results suggested that baseline DNA damage in oral epithelial cells is greater than that in lymphocytes [60].
\nAs mentioned above in the first work of this type, Rojas et al. [14] found a significantly increased tail length in a smoker group compared with a non-smoker group. Differences between genders either in the smoker or non-smoker group were not observed and were neither related to age or number of cigarettes smoked. Waterpipe smoking (a type of tobacco smoking) and its condensate have been examined for the genotoxic effects on buccal cells. The tail moment in buccal cells of smokers was found to be 186 ± 26, which is 371.9% higher than the tail moment in buccal cells of non-smokers. The other comet parameters such as tail length, % tail DNA, and fragmented DNA were 456 ± 71, 97.0 ± 19, and 32.0 ± 3.3, respectively, in buccal cells of smokers, whereas in control group (non-smokers), the values of tail length, % tail DNA, and fragmented DNA were extremely low [72].
\nOral habits have also been associated with DNA damage. Khanna et al. [70] reported a case of a tobacco chewer in which the percentage of damaged cells was significantly higher than in the control. Also the effect of gutkha (a preparation of crushed areca nut, tobacco, catechu, paraffin wax, slaked lime, and sweet or savory flavorings) and pan masala (an herb, nut, and seed mixture that is commonly served in the Middle East countries) chewing along with and without smoking was studied in buccal epithelial cells using single-cell gel electrophoresis [71]. The increase in the mean comet tail length was observed as follows: non users < smokers < pan masala chewers < gutkha chewers < pan masala + smoking < gutkha + smoking. Like Rojas et al. [14], they conclude that these bioassay and biomarker are easier and safe methods to detect DNA damage among humans.
\nAssessment of DNA damage and its modulation by dietary and genetic factors in smokers using the comet assay has also been developed [87]. Pal et al. [62,63] analyzed the influence of regular black tea consumption on tobacco-associated DNA damage and human papilloma virus (HPV) prevalence in human oral mucosa. The increase in DNA damage was significantly associated with increase in age and tenure of tobacco habit. Reduced DNA damage was found to be significantly associated with increase in tea intake. In case of oral cancer patients, comparatively high frequency of DNA damage was observed. The frequency of DNA damage and HPV infection was comparatively high in oral cancer patients than in the normal subjects. These studies indicated a chemopreventive role of black tea against reducing DNA damage risk of buccal cells due to tobacco exposure. Authors concluded that buccal cells could be used as cytological markers for detection of risk and risk reduction in normal population. Since, as mentioned above, more than 90% of human cancers arise from epithelial cells, it has been postulated that experiments with these cells may have particular relevance for the detection of cancer preventive effects [47].
\nOn the other side, several polymorphisms in DNA repair genes have been reported to be associated with cancer risk [88]. The repair of DNA damage has a key role in protecting the genome from the insults of genotoxic agents. Tobacco-related compounds cause a variety of DNA damage, and DNA repair capacity plays an important role in agent-induced damage genotoxic. Several polymorphisms in genes that participate in different DNA repair pathways, such as XRCC1 399, hOGG1 326 [65], GSTP1 [66], CYP2E1 [67], CYP1A2 [68], and CYP1A1 [69], have been evaluated for their effects on different biomarkers [89], including comet tail length in buccal cells.
\nDNA damage effects of the used substances were confirmed in mechanical workshops workers, but with no confirmation of the influence of GSTP1 [66] or CYP1A1 [69] gene polymorphism on DNA damage, considering the comet assay performed on buccal cells. Conversely, workers with the wild genotype for CYP2E1 showed statistically significant higher comet tail length at the occupational exposure, while the mutated genotype did not have influence on this biomarker [67]. With CYP1A2 gene, the results showed that DNA damage in cells of workers carrying the mutated genotype was higher than workers carrying the wild genotype [68].
\nSellappa et al. [65] found significant differences in the comet scores between smokeless tobacco users and control subjects when XRCC1399 and hOGG1326 polymorphisms and the frequencies of genetic damage among tobacco chewers were studied.
\nThese findings provided evidence for the view that polymorphisms in DNA repair genes may modify individual susceptibility to genotoxic agents and justify additional studies to investigate their potential role in development of genetic damage.
\nCavallo et al. [75] suggested the use of comet assay on exfoliated buccal cells to assess the occupational exposure to mixtures of inhalable pollutants at low doses since these cells represent the target tissue for this exposure and are obtained by non-invasive procedure. In their study, tail moment values from Fpg-enzyme-treated cells (TMenz) and from untreated cells (TM) were used as parameters of oxidative and direct DNA damage, respectively, and found in the exposed group a higher value in respect to controls of mean TM and TMenz. An oxidative DNA damage was found, for exfoliated buccal cells in the 9.7% of exposed in respect to the absence in controls. On the other side, in healthcare workers in oncology hospital regularly handling antineoplastic drug mixtures, comet assay showed an increase on exfoliated buccal cells, also when it was not statistically significant, of mean TM with respect to controls in day hospital nurses (the group handling the highest amount of drugs during the administration process), while ward nurses and pharmacy technicians did not show the differences [77]. Increased levels of DNA damage were also found among jewellery workers occupationally exposed to nitric oxide using buccal cell comet assay, and also a synergistic effect of DNA damage with the cigarette smoking habit was found among the jewellery workers [78]. On the other hand, Cavallo et al. [76] evaluated two groups of workers, one exposed to antineoplastic drugs and the other exposed to PAHs, but the comet assay on exfoliated buccal cells did not show significant differences between exposed and control groups for comet percentages, whereas the TM value was higher in workers exposed to PAHs. Occupational risk assessment of paint industry workers with the comet assay in epithelial buccal cells showed that the damage index and damage frequency observed in the exposed group were significantly higher relative to the control group [79]. In other study on biomonitoring of genotoxic effects among shielded manual metal arc welders, Sudha et al. [80] showed a significantly larger mean comet tail length values. Among paddy farm workers exposed to mixtures of organophosphates was observed that the tail length formation showed significant increase of tail length differences between farmers compared with the matched control group [81]. Age, smoking status, duration of smoking, and secondhand smoker factors pointed out the significant intragroup variations, among the study population. Smokers and secondhand smokers generally showed higher levels of DNA damage, with increase connected with age and smoking duration increase. The last finding in this study leads again to the hypothesis that occupational risk factors contribute to the main effect on DNA damage. However, Carbajal-López et al. [82] did not find significant effect on genetic damage as a result of age, smoking, and alcohol consumption when genotoxic effect of pesticides in exfoliated buccal cells of workers occupationally exposed in Guerrero, Mexico was evaluated. The study revealed that the tail migration of DNA increased significantly in the exposed group.
\nAfter the first publication with comet assay in buccal cells by Rojas et al. [14], the same group [83] with this bioassay investigated differences in the level of DNA damage between young adults from the southern and northern areas of Mexico City and compared its effects with the damage induced in leukocytes and nasal epithelial cells. They found an increased DNA damage in leukocytes and nasal cells from individuals who lived in the northern part; however, no differences were observed for buccal epithelial cells, highlighting that it is important to study the genotoxic effects in other cells besides lymphocytes, as well as in cells of those tissues which are the first sites of contact with toxic pollutants. Although in their first work DNA damage in smokers was reported, in this work, they reported that smoking habit did not significantly increase DNA migration when compared with the non-smoker group.
\nA study of indoor air pollution from biomass burning was performed on Indian women engaged in biomass cooking (wood, dung, crop residues), and the group was compared with age-matched control women cooking with cleaner fuel liquefied petroleum gas. DNA damage was assessed on buccal epithelial cells (BEC) by comet assay and fast halo assay (FHA). Compared with control, BEC of biomass users showed higher comet tail % DNA, higher values for comet tail length, and olive tail moment, suggesting marked increase in DNA damage [84].
\nSignificant stepwise increase in the DNA damage (basal/MNNG-treated/post-repair) was observed in buccal epithelial cells from control to pre-cancer patients and from pre-cancer to cancer patients. Considerable inter-individual and intercellular variability in DNA damage was observed, which also increased from control to pre-cancer patients and from pre-cancer to cancer patients [64]. Similar results were found in patients with oral squamous cell carcinoma (OSCC) and control group and suggested that comet assay may be used effectively to assess the prognosis of OSCC [73].
\nAmong population studies regarding the health effects of air pollution, special attention should be given to children as a high-risk group, since some studies have shown significant correlation between early childhood exposure and development of chronic diseases in adulthood. Genotoxic biomarkers have been studied largely in adult population, but few studies so far have investigated children exposed to air pollution. Children are a high-risk group as regards the health effects of air pollution, and some studies suggest that early exposure during childhood can play an important role in the development of chronic diseases in adulthood. Genotoxic effects among farm children assessed with comet assay in buccal cells showed a significant increase in chromosome breakage and DNA strand breaks [85]. In other similar study, the exposure to pollutants was associated with markers of genotoxicity in exfoliated buccal cells of children living in a region with chipboard industries. The increase of outdoor formaldehyde was associated with a higher comet tail intensity and a higher tail moment [86].
\nA systematic and adequately powered investigation of key variables such as age, gender, genotype, season, diet, oral hygiene and dental health, life-style, smoking, alcohol, and other recreational drugs needs to be performed to identify the variables that have to be controlled [7].
\n\nNone of demographic or lifestyle factors tested as possible confounding factors (age, gender, dietary habits, pH of saliva, alcohol, smoking habits, drug intake, and others have exhibited significant influence on values of comet assay parameters in buccal cells [55,56,64,66,67,76,82,83,85]. On contrary, Pal et al. [62] in their evaluation of various confounding factors like age, tenure of tobacco habit, and tea habit showed significant associations with DNA damage. In the same line, Sudha et al. [80] showed that the combined exposure to cigarette smoke and Cr(VI) increased basal DNA damage in buccal epithelial cells of welders. How et al. [81] characterized potential risk factors that influence levels of DNA damage from exposure to mixtures of organophosphates, among all, age, smoking habit, smoking duration, number of cigarettes (per day); and secondhand smokers highlighted the significant differences between subjects and within groups. Martín-Cameán et al. [57] observed that DNA damage in buccal cells induced for orthodontic appliances was higher in women, and Jayakumar and Sasikala [78] found a synergistic effect of the habit of cigarette smoking among the jewellery workers.
\nThe assessment of genotoxic risk in exfoliated buccal cells is a potentially useful and minimally invasive cytogenetic technique for measuring DNA damage in humans [7,12,17,18,46].
\nThe comet assay is a widely used biomonitoring tool for DNA damage. The most commonly used cells in human studies are peripheral lymphocytes, harvested from venous or capillary blood. However, there is an urgent need to find an alternative target human cell that can be collected from normal subjects with minimal invasion [61].
\nBuccal cells are becoming an increasingly popular tissue source in human biomonitoring after exposure to occupational and environmental genotoxicants, particularly because they can be obtained non-invasively [50,61,90,91]. However, the number of publications referring to the human buccal comet assay is low in the last two decades. This low growing interest may be explained by several factors, including its relative technical problems.
\nA priority in this field should be to develop a protocol that could enable buccal cell lysis and DNA damage testing in the comet assay and to use the model to evaluate the potential of the buccal cells in human biomonitoring study [61].
\nSpecialized cellular membranes, which make cell lysis difficult, contribute to making buccal mucosa cells a more complicated cell to SCGE assay [92]. As firstly mentioned in the review of Rojas et al. [33], there are studies that use proteinase K together with the lysis step in order to gain free nucleoids, and there are studies that do not use this enrichment, but only lysis solution, and it has been shown that results depend on this step. Szeto et al. [61] described the development of an improved protocol in which agarose embedded cells of epithelial origin from the mouth were digested with trypsin and proteinase K. Their early trials with buccal cells following the published protocol by Rojas et al. [14] were completely unsuccessful. They found that buccal cells sustained massive damage and disintegration at the high pH used, while at lower pH values, the cells were extremely resistant to lysis. According to these authors, it is not possible to use earlier protocol developed as it leads to extremely high background levels. The adequate experimental design of SCGE trials in buccal cells is still a matter of debate, and the evaluation of the available data shows that there is an urgent need to develop guidelines [93].
\nProper collection and storage of human (buccal) cells is essential step in order to preserve their integrity for later analysis by the comet assay [26,27]. After collection, more than 90% of the cells in a buccal sample are epithelial cells, a cell type with well-known low viability (10%) [91]. Although a prerequisite for using any cell type in the comet assay is that those cells must be viable [92,94], most of the reported studies did not consider this important factor. Failure in controlling of these confounding variables can lead to an over/under estimation of the DNA damage caused by exposure on work-place or in assessment of exposure to environmental genotoxicants [86]. Cell viability is expected to be low in epithelial tissue with terminally differentiated cell populations and a high renewal rate as buccal cells [95]. Dead or dying cells are extensively damaged (e.g., DNA fragmentation), and therefore, subjecting them to the alkaline conditions of the comet assay only increases DNA loss. Comet assay studies on epithelial buccal cell samples have reported high percentage of DNA “clouds” (>95%) [96]. Those clouds are excluded from the final quantitative analysis and that generally results in very low numbers of counted comets. Higher percentage of these atypical comets demonstrates that epithelial cells are not suitable for measuring DNA damage by the comet assay. Also enzymatic digestion such as proteinase K treatment is an essential step to enrich the number of epithelial viable cells, thus promoting necrotic cells destruction that are very numerous in the mucosa epithelium and have a very fast turnover. Enzymatic treatment with proteinase K caused degradation of leukocytes, mainly polymorphonuclear, which represent a great fraction of cells in the oral mucosa, due to migration from the blood through the gingival crevice [91].
\nAnother problem in cell collection is that final cell suspension usually consists of mixture of epithelial cells and leukocytes with well-known fact that leukocyte fraction is more viable than epithelial cell fraction [91]. Pinhal et al. [92] investigated whether human buccal mucosa cells are suitable for use in the SCGE assay. After comparison of smoker/non-smoker group, there was no correlation of long-term smoking with the number of buccal cells that formed comets and represented damaged cells. They have also concluded that the cells that formed comets are probably leukocytes, and not buccal cells, and that the SCGE assay, used on a commonly performed way, without modifications, may not be useful for genotoxicity monitoring in human epithelial buccal mucosa cells. Similar conclusions were cited by Ribeiro [97].
\nIn contrast, the uniform distribution of DNA within the heads of oral leukocytes and their greater viability indicates that this cell type is more suitable for assessing DNA damage in buccal samples [86]. Thus, recently McCauley et al. [98] and Kisby et al. [99] examined oral leukocytes of agricultural workers by the comet assay and demonstrated that DNA damage is greater in farmworkers who were exposed to pesticides.
\nAs mentioned above, other alternative is to isolate lymphocytes from cells suspensions collected from the mouth and develop a technique for SCGE analyses, like it was followed by Osswald et al. [91], and later, it was successfully implemented in an intervention trial with supplemented bread by Glei et al. [87].
\nThe use of buccal epithelial cells to determine genotoxicity using the comet assay according to the procedure outlined by Singh et al. [100] was limited by the inability to obtain free nucleoids. In a recent review, Rojas et al. [33] showed that a broad variety of different protocols has been used in earlier investigations. No effort has been made so far to establish an international consortium which could develop and validate appropriate strategies for the use of SCGE assay in buccal cells. More information is required concerning the time and design of different phases, the duration of wash-out periods, the calibration of enzymes and other important factors which may influence the outcome of the experiments as has been proposed by Hoelzl et al. [93] for the use of SCGE assays for the detection of DNA-protective effects of dietary factors in humans.\n
\nPicture of single buccal mucosa cells: (a) immediately stained after the solidification of agarose gel layer with sample cells, (b) the appearance of cells with cytoplasm after 1 h of classical lysis solution, (c) the appearance of the cells with cytoplasm after the combined treatment of lysis solution and proteinase K (1 mg/ml) for 1 h at 37°C, (d) the appearance of cells after 24 h of normal lysis, (e) the appearance of cells after 24 h of normal lysis and treatment with proteinase K 10 mg/ml for 1 h at 37°C, (f) 0.25% trypsin 30 min plus proteinase K 1 mg/ml 1 h, 37°C.
According to Rojas et al. [33], the use of alternative biomatrices to assess DNA damage in human populations has advantages and shortcomings focusing on the methodological characteristics of buccal mucosa cells and taking into consideration the sampling protocol, pre-processing, and post-sampling storage, as well as the possibilities of sample freezing and the need to adapt the classical alkaline comet assay protocol.
\nThe use of buccal mucosa cells by comet assay in order to estimate DNA damage levels gives the possibility to obtain samples on cheap, safe, and non-invasive way in order to perform in vivo studies. Direct contact with xenobiotics and endogenous damage inductors makes this type of sample an attractive biomatrice for individual genotoxicity evaluation. Their applicability in clinical diagnostic confers a potential use in patients across time.
\nThe comet assay in exfoliated buccal cells has been used since the 1990s to demonstrate cytogenetic effects of environmental and occupational exposures, lifestyle factors, dietary deficiencies, and different diseases.
\n\nPictures of buccal cells after different duration and type of lysis step, but all electrophoresis were at pH > 13: (a) treatment of lysis solution for 15 h 4°C, (b) lysis step for 20 h 4°C, (c) treatment with 0.25% trypsin for 30 min, and lysis for 30 min, both at 37°C, (d) 15 min of 0.25% trypsin a 37°C, 15 min of proteinase K 1 mg/ml, (e) 30 min of proteinase K 1 mg/ml at room temperature, 60 min of lysis at 4°C, (f) 24 h of lysis at 4°C, (g, h) 20 h of lysis at 4°C.
The general guideline to perform comet assay in epithelial cells requires the correct sampling procedure, to follow the alkaline version proposed by Singh et al. [100]. In this sense, Rojas et al. [33] proposed protocols specific to sampling protocol and sample storage and comet assay sample preparation for buccal mucosa cells. We have also performed the protocols suggested by Rojas, but there have been some confusing factors. Rojas recommendation did not give free DNA neither in first case of lysis treatment for 1 h or lysis treatment with proteinase K for 1 h (pictures represented in Figure 1). We have also tried the protocols that Szeto et al. [61] have done in order to established the best one, but in our case, we have demonstrated that although cells are embedded on agarose gel, treatment with 0.25% trypsin and then proteinase K for 1 h is too aggressive and still gives cloudy free nuclei. For us, the best results were with lysis and proteinase K 10 mg/ml 1-h treatment on 37°C. It seems that also high pH of alkaline denaturation and electrophoresis makes massive DNA damage, as already mentioned in Szeto et al. [61]. As Szeto et al. [61] already mentioned, buccal cells as a type of stratified squamous epithelium do not divide but undergo a terminal differentiation from basal cells on order to form a protective barrier (cell envelope rich in a small prolinerich protein) that will protect the buccal cell from very harmful environment in the mouth and also will give resistance of buccal cells to lysis. On Figure 2, we have represented some pictures of the buccal cells after lysis and electrophoresis in alkaline conditions (pH > 13). Szeto el al. [61] suggested that denaturation and electrophoresis in neutral conditions would be more appropriate. According to our knowledge, alkaline conditions are also appropriate, but also this part needs further investigation.
\nA review of risk factors affecting background rates of parameters in the comet assay in cells of oral mucosa should be undertaken with a view to help in the interpretation of genotoxicity biomonitoring studies. Both endogenous factors and those due to methodological variation should be evaluated. Background variation of other indices of genotoxicity in buccal mucosa cells should be also considered as these data likely reflect overlapping causes of DNA damage and may provide some indicators for future research areas. A number of host risk factors, namely age, gender, smoking, vitamin status, alcohol consumption, disease conditions and infections, physical exercise, body mass index, and genotype should be identified, since there are evidences that they have an impact on background levels of genotoxicity biomarkers. Evaluation of these factors should be routinely included in genotoxicity biomonitoring studies [101].
\nHowever, important knowledge gaps remain about the methodologic procedures in laboratories around the world. To address these uncertainties, it will be necessary to develop similar projects as the HUMN and HUMNxL for validation of the lymphocytes and buccal cell MN assay, respectively [7,12,17,18]. Future research should explore sources of variability in the assay and resolve key technical issues, such as the method of buccal cell sample and sample storage, slide preparation, enzyme treatment, and optimal criteria for the classification of normal and degenerated cells. The harmonization and standardization of the buccal comet assay will allow more reliable comparison of the data among human populations and laboratories, evaluation of the assay’s performance, and consolidation of its worldwide use for biomonitoring of DNA damage.
\nIn order that comet assay in buccal cells has widespread acceptance and credibility in human population studies, standardization of analyzed parameters and protocol is necessary and also a better knowledge of critical features affecting the assay outcomes, including the definition of the values of spontaneous DNA damage. Developing the network of laboratories using this technique and performing and international collaborative studies would be an ideal solution. Result of connecting would be the assembly of large databases which would allow a more detailed analysis of the assays performance and study of the biological/clinical events associated with this biomarker.
\nThe need for a careful consideration of factors affecting the comet assay in cells of oral mucosa exists, which, in turn, should aid in the interpretation of studies of environmental and occupational chemical exposures and health risk. There is a need for further collaborative work as in the HUMN collaborative project which has reported data on ~7000 individuals [15,16,102–104]. If these measures are achieved, then it would be possible to use the data from biomonitoring studies in risk assessments to derive risk management measures [95]. Based on the experience of the HUMN project [96], the Conference on Environmental Mutagens in Human Populations [105,106], and the HUMNxL project, design of the studies could be similar to (i) identify technical variables that affect the measurement of DNA damage of buccal cells assessed with comet assay, (ii) identify lifestyle variables affecting this damage, (iii) identify protocol variables that affect the recovery of buccal cells and their scoring in comet assay, (iv) design intra- and inter-laboratory validation studies based on the results of information collected for the method and scoring criteria, and (v) determine the role of buccal genomic damage monitoring and the prediction of cancer and other degenerative diseases.
\nThe creation of a network of laboratories will allow more focused validation studies, including the design of a classic, historic, prospective cohort study, to explore the link between measures of genetic instability in the buccal mucosa and the risk of cancer and other chronic-degenerative diseases [12]. ComNet project and new COST project are a great step forward.
\nThe authors thank Ana Rosa Flores-Márquez for her technical assistance; MS Makso Herman for English review and Rafael Alexander Valencia-Sánchez for editing assistance.
\nThe purpose of this section is to clarify what meanings have the concepts of quality, quality management, and quality of the tourism product.
\nQuality is a common term used in everyday speech, but with various meanings. The term “quality” defines “an essential, or distinctive characteristic, property, or attribute; character with respect to fineness, or grade of excellence; superiority; excellence” [1].
\nIn the modern industry, the first practical approach to quality was in a technical perspective, product related. But the quality thinking has evolved over time. The modern quality approach, specific to the last decades, is customer related: the quality is evaluated based on the customer requirements, and it means “fitness for use” [2, 3]. In this case, the term quality does not have the popular meaning of “best” in any absolute sense, it means best for certain target groups of customers; if a product or service meets expectations, then the quality has been achieved.
\nTaking into account customer orientation, Kosar and Kosar consider that “quality is a market category that encompasses the totality of creation and realization of tangible products and services, on the level to which their properties ensure the compliance with the requirements of demand” [4]. But the quality approach is more than marketing related: it covers the entire organization and includes all processes on which the client satisfaction depends. This holistic approach to quality in the organization context is generically called “Quality Management.” Quality management presumes an approach of quality within the entire organization, given that satisfying customers and other stakeholders’ requirements represent the mission of the whole system. As Juran highlights, quality is no longer a technical issue. It is a business issue and corresponds with the organization’s mission to satisfy the stakeholders needs and expectations [5]. Achieving quality in organization is a matter of management; as Feigenbaum (1983) says “quality is a way of manage.”
\nImplementation of quality management within the organization involves the development of processes, structures, methods, etc., by which there are systematically achieved planning, doing, controlling, and quality improvement. This succession summarizes the cycle of management activities in a modern approach [3]. Quality management integrates some basic principles: customer focus, leadership, engagement of people, improvement, process approach, evidence-based decision making, and relationship management, which are the defining elements of modern management [6].
\nA wider perspective on quality, which takes into account not only the requirements of customers but also of other interested parties, is synthesized in the expressions “Total Quality,” or “Total Quality Management,” extensively used in specialized studies and also in practice [2, 3]. TQM (abbreviation of Total Quality Management) defines a management philosophy characterized by integrating quality across the organization in order to satisfy customer and other stakeholders’ requirements. The “total” attribute associated with quality term suggests the broad meaning assigned to quality, both in terms of coverage and objectives. Total quality refers to all areas of activity of the organization; it pursues the full satisfaction of the beneficiaries, through performances, deadlines, and prices, while obtaining economic advantages; it also presumes broad involvement in quality achievement of all staff [3].
\nThe introduction of the expressions “quality management” and TQM date back to the 1990s and synthesizes an evolved level of quality approach from the perspective of management. It has developed with the major contribution of several specialists, the best known being Deming, Juran, Feigenbaum, Crosby, and Ishikawa [7, 8]. This evolution process culminated in the emergence of the international standards for quality systems—the family of ISO 9000 standards (in 1987, the first edition), which favored the promotion of quality management principles and methods in all activity areas. The application of these standards in tourism is discussed in Section 2.1.
\nAssessing the quality of tourism services involves clarifying the concept of tourism product and to identify its defining features.
\nSimply put, tourism products can be defined as products that satisfy the needs of tourists. The first important characteristic of the tourism product is its complexity: the tourism product is a composite one, consisting of several goods and services offered to satisfy the tourists needs. It generally includes accommodation, transportation, and dining, as well as attractions and entertainment. Consequently, measuring quality of the tourism product must consider a lot of product distinguished features.
\nFurthermore, a tourism product is often related to a tourist destination. According to Webster’s Dictionary, destination means “a place set for the end of a journey.” In tourism, the term destination generally refers to an area where tourism is a relatively important activity, generating significant revenues. World Tourism Organization (UNWTO) defines the “tourist destination” concept, as: “A physical space with or without administrative and/or analytical boundaries, in which a visitor can spend an overnight. It is the cluster (co-location) of products and services, and of activities and experiences along the tourism value chain, and a basic unit of analysis of tourism. A destination incorporates various stakeholders and can network to form larger destinations” [9]. In terms of size, a tourist destination can be a city, village, or resort but also may include many cities, regions and even an entire country.
\nWhether it is an organization or a tourist destination, in both cases defining and evaluating quality of the tourism product are difficult issues. They require consideration of a collection of services, as transport, room accommodation, some specific menu, and the opportunity to sit on a beach or to make trips, and also other tangible and intangible elements related to the natural environment, culture and heritage of the region, atmosphere and hospitality. All these elements are parts of the tourism product, which is therefore “not only a collection of tangible products and intangible services, but also psychological experiences” [10].
\nWithin the tourism literature, it is widely accepted that tourism primary sells a “stage” experience, and accordingly, the managers of the tourism businesses may seek to influence the tourists’ experience [11]. O’Dell points out that experiences involve more than the tourists, “the tourism industry is also part of the generation, staging, and consumption of experiences” [12]. According to Neuhofer et al., “the creation of successful experiences is the essence of the tourism and hospitality industry” [13]. In this regard, the OECD report on tourism trend and policies stresses that “Policies at national, regional and local level increasingly focus in identifying, nurturing and investing in product development experiences that emphasize unique selling points for particular destinations” [14].
\nOne can conclude that a tourism product is a complex amalgam, including tangible products, intangible services, and psychological experiences. The main mission of any tourism organization or destination is providing memorable experiences for their customer, resulting in customer satisfaction, superior value, and competitive advantage. These aspects must be considered when addressing quality in tourism, which is performed under specific forms in all organizations and coordination structures of the tourism sector.
\nFocusing on quality has become one of the key success factors for the tourism service providers and tourism industry in general. Current quality approach in tourism is the result of growing various consumers’ needs, in the context of highly increasing competition, market globalization, and development of modern technology.
\nThe quality approach in tourism is a dynamic process that has evolved over time with the development of the tourism sector. A comprehensive review of this evolution is presented below. The analysis includes quality and environment models used in the tourism industry, as follows: (1) general models for quality evaluation and certification; (2) specific models for classification of the tourism organizations and quality certification; (3) quality approach in tourist destinations; and (4) environmental models and marks. A brief synthesis of the quality approach in tourism, stages, and trends is presented at the end.
\nThe movement for quality in tourism is older (as will be seen in Section 2.2), but the quality approach in tourism organizations gained increased relevance in the last two decades of the twentieth century, in connection with the appearance of the SERVQUAL model for evaluation of service quality and international standards for quality systems (ISO 9000 series). Both are general models applied worldwide and in all activity fields, including tourism.
\nSERVQUAL is the best known model for assessing service quality, created by Parasuraman et al. [15]. There have been a large number of studies based on SERVQUAL models—initial version or other, conducted in various fields of services, including the tourism industry. Some publications present considerations and reviews of the studies on the evaluation of tourism services quality conducted during the last decades, e.g., [16–18]. There are also many case studies based on SERVQUAL model conducted in various types of tourism organizations, such as hotel [19–21], restaurant [22], airline tourism [23], sport tourism [24], tour operator [25], etc.
\nThe analysis of these studies reveals the differences of the services\' quality characteristics examined under the SERVQUAL dimensions, depending on the nature of tourism organizations and services: hotels, restaurants, transportation agencies, spa, casino, etc. Most of the case studies used modified versions of the SERVQUAL dimensions scale, considering that the versions proposed by Parasuraman et al. are not entirely valid for all tourism sectors. But despite these differences relating to quality characteristics of the tourism services, the majority of the researchers consider that using SERVQUAL models in tourism has important implications for marketing and management decision makers, one of the major benefits being the identification of areas to improve quality of services.
\nIn our opinion, this type of study, based on SERVQUAL model, is generally the subject of scientific papers and cannot be systematically used by organizations to assess the quality of services. A more practical approach is the implementation within tourism organizations of quality management system (QMS) based on the international standard ISO 9001. ISO 9001—“Quality Management Systems—Requirements” is the most popular standard for management systems, applied worldwide in all fields. It is useful to any organization, regardless of its size, activities carried out or type of product [26].
\nAccording to ISO 9000, QMS is “a set of interrelated or interacting elements that organizations use it to formulate quality policies and quality objectives and to establish the processes that are needed to ensure that policies are followed and objectives are achieved” [6]. ISO 9001 processes refer to planning the product and service quality, establishing work rules to prevent nonconformities, controlling quality of products and processes, and reducing identified non-compliances by corrective actions. Regularly performing this cycle of activities ensures that the organization can repeatedly achieve and deliver products with certain features. It should be emphasized that, although ISO 9001 makes no reference to the economic performances, QMS requires systematic improvement actions aiming to prevent and reduce losses, and these actions implicitly determine the costs’ reduction. In a hotel, for example, nonquality includes problems such as slow service, incorrect room temperature, billing errors, inappropriate service of the waiters, etc. It is important for these issues to be known, and that measures are taken to eliminate them. Besides these systematic improvement actions (named “incremental” improvement or “step by step”), the companies must also be constantly concerned with the introduction of new customer experiences, something they have not done before. The extension and efficiency of improvement actions is an important criterion for characterizing the QMS performance.
\nThere is no official statistics on the status of ISO 9001 implementation in the tourism industry, only the results of the analyses carried out in various geographic areas (countries or regions), based on empirical research. These studies identify two categories or currents of opinion: the first highlights the importance and positive effects of the implementation of ISO 9001 model in tourism, and the other is a critical one.
\nSo, several empirical studies conducted in the last decades reveal the growing interest of the tourism organizations in implementing and certifying QMSs based on ISO 9001 model, and the benefits obtained. Examples below are illustrative, and they refer to hotels from Spain [27] and Croatia [28], medical centers in Spain [29], travel agencies in China and Hong Kong [30]. In Croatia, in 2012, 40 travel agencies of the Association of Croatian Travel Agencies (UHPA), as well as the UHPA\'s office, have implemented QMSs based on ISO 9001, through a project supported by the Ministry of Tourism. In Spain, Alvarez’ survey on 223 selected hotels from Basque Country Business Guide illustrates that the most of them (72%) have quality certification, but the most popular was “Caledad Turistica,” the Spanish Trademark for the tourism sector [27].
\nOn the other hand, the analyses carried out highlight the relatively low number of the tourism organizations ISO 9001 certified, and the causes that explain this situation. The survey conducted at Egyptian travel agencies, in 2008, shows that 84% of the respondents have not applied a formal Quality Management program; only 4% had already implemented a formal quality system, the other 12% of them being in the stage of preparation [31]. A similar situation, consisting in a small number of tourism organizations ISO 9001 certified, is presented in other studies, referring to Croatia [28], Portugal [32], and Romania [33]. It is notable that a small number of big tourism companies do have quality systems ISO 9001 certified as can be seen from the information published on their websites and on other promotional materials.
\nThere are also critical studies on ISO 9001 implementation in tourism related to the efficiency of QMSs. As the literature consistently shows, the implementation of the ISO 9001 standard in tourism can be very different from one organization to another, considering the motives, tools, and results [34–36]. The researchers consider that the efficient functioning of the QMS must be reflected in improved performance, expressed by the evolution of the number of customers, the number of new customers, the losing effect of certain customers, etc., with customer satisfaction being crucial to achieve the objectives related to financial performance of the organization. However, an empirical study carried out with guests of the Spanish and Italian hotels shows that quality-certified hotels did not receive a significantly better statistical evaluation from their customers [36]. Frequently, customers are not aware of what the QMSs consistent with ISO 9001 are. The study’s authors underline the potential dangers in inferring directly that quality certification in the hospitality industry leads to superior customer satisfaction.
\nGenerally, the causes of low effectiveness of QMSs based on ISO 9001 model do not differ in tourism compared to other activity areas, the most important being: formal application of the standard requirements, with accent on the QMS documentation; focusing on technical issues, without taking into account social aspects; lack of the staff training in the field of quality; and low commitment of the staff in achieving quality, especially of the senior management [37]. Zajarskas and Ruževi consider that “implementation or improvement of management system is primarily strategic management of change,” most problems being at the level of strategic management [38]. In many cases, the certification ISO 9001 is intended to improve the corporate image rather than internal practices and organization effectiveness. According to Dick et al., managers should consider that internal drivers are the key to quality certification success. Consequently, top management should be involved to produce a robust quality system, which incorporates the utilization of quality improvement tools and generates greater internal benefits and customer satisfaction [35]. According to Kachniewska, one of the causes of QMS inefficiency is the superficial knowledge of the standard, which encourages the belief that ISO 9001 is irrelevant to the tourism sector [39]. This probably explains why the tourism industry searches for a new internationally recognized quality standard that would be more applicable for the tourism sector. The results of this work are presented in Sections 2.2.2 and 2.3.
\nBesides ISO 9001, the opening toward the application of more complex models aiming to achieve excellence is also notable. Broadly speaking, “excellence” means “greatness—the very best.” Currently, the term is commonly used in the economic and administrative environments, in relationship with the modern vision of management: achieving excellence involves the creation of a performing management system that ensures customer satisfaction and benefits for all members of the organization and for society [3]. According to Mann et al., “business excellence is about achieving excellence in everything that an organization does (including leadership, strategy, customer focus, information management, people, and processes), and most importantly achieving superior business results” [40]. All these elements are found in the TQM philosophy.
\nThe most popular models of excellence are “Malcolm Baldrige” and “European Foundation for Quality Management” (EFQM) [2, 3]. In Europe, some hotels have conducted evaluation processes based on the EFQM model, EFQM Recognised for Excellence being the proof of high-quality business approach, ability to innovate and commitment to deliver excellent services. The following examples are illustrative: Lake Hotel Killarney, Crowne Plaza Hotel Dundalk, Pembroke Hotel Kilkenny, Skylon Hotel, in Dublin, Ireland (EFQM Excellence Awards, Dublin, 2015). In the Caribbean, 13 businesses in the tourism accommodation sector, representing hotels, beach resorts, villas etc., were hospitality assured (HA) certified. HA certificate meets the EFQM criteria and symbolizes the business excellence in tourism and hospitality, being supported by the British Hospitality Association and the Caribbean Tourism Organization. There are also a small number of applications on achieving excellence in tourism organizations carried out in research studies [41, 42]. Of note are the initiatives for developing standards and awarding the excellence in tourism (an issue addressed in Section 2.2.2).
\nQuality certification and evaluation of the tourism organizations have a long history and include more schemes and models presented below.
\nThe term classification, also called grading, rating, and star rating [43], refers to breaking down and ranking accommodation units into categories. The European Standardization Committee defines the expression “accommodation rating,” or “classification scheme,” as “a system providing an assessment of the quality standards and provision of facility and/or service of tourist accommodation, typically within five categories, often indicated by one to five symbols” [44].
\nThe general purpose of hotel classification is the creation of a ranking based on specific criteria, and the assignment of a symbol that certifies the services’ level. The classification creates conditions for the determination of different tariffs corresponding to the hotel or restaurant ranking and provides useful information to make potential guests aware of what they can expect before making a booking. The classification also serves as a reference for the implementation of institutional and public policies to support tourism passing to another level of quality.
\nThe beginnings of the tourism entities’ classification are placed in the last century and are connected to “AAA Diamond Ratings System” and “Forbes Travel Guide” in USA and “Michelin Guides” in Europe. But presently, there are wide and diverse classification schemes of tourism establishments. There are several workpapers on this topic, which reveal the extent and diversity of the existing schemes worldwide [39, 45–49]. As these studies show, between the classification systems, there are differences related to the following aspects: number of categories and name or symbols associated; classification criteria; classification character, obligatory or voluntary; frequency of evaluation. It must be stressed that in the EU, and worldwide, not only are the classification systems different from country to country, but there is also diversity in the level of comfort related to the grading and classification criteria. A single tourist destination often employs multiple classification schemes. It is therefore difficult to understand and compare the quality of tourism services, and especially to consumers, it is difficult to appreciate the significance of the various rating schemes not to mention their reliability.
\nAlthough the diversity of classification schemes has disadvantages, UNWTO specifies that it is unlikely to reach a single official classification, given the great diversity of contexts in which tourism organizations operate. In this regard, Taleb Rifai, Secretary-General of UNWTO, says: “There is no worldwide standard for official hotel classification systems, and there may will never be one, due to the incredible diversity of the environmental, socio-cultural, economic, and political contexts in which they are embedded” [43]. The same conclusion results from the analysis made in the EU setting up that one European hotel classification scheme may be considered an unfeasible demarche [50].
\nThere are, however, concerns for harmonizing the classification schemes from tourism by introducing common rules. In this regard, we must mention the recent UNWTO recommendations for revising the hotel classification systems such as certification performed by independent third parties; integration of guests’ reviews into hotel classification schemes; global focus on sustainability and accessibility to be reflected in the classification criteria. Likewise, updating the certification criteria to general trends and considering data collected from the guests is recommended [43].
\nTo mention is the improvement of the classification systems in favor of extending and integrating new criteria, with emphasis on quality and sustainability. The result of this dynamic process is the creation of combined schemes that include criteria for classification of the tourism establishments and also for quality certification. The European Hospitality Quality (EHQ) model launched in 2009 by HOTREC (abbreviation for Hotels, Restaurants and Cafés) should be mentioned. EHQ classification is based on a criteria catalog, some of these criteria being compatible with the main clauses of ISO 9001 standard, adapted to the particularities of tourism [51]. There are also other classification systems in connection to quality marks and labels used in tourism industry. Scotland, Iceland, and Australia are among the countries that include the quality element in their hotels’ classification [43].
\nAnother improvement axis consists of the global focus on sustainability reflected in the classification criteria. The Hensen study finds that “recently updated hotel classification systems reflect different viewpoints on whether and how to incorporate environmental management practices” [52]. The author identifies three situations: environmental standards are included as a requirement for a certain star rating; classification systems recognize external environmental certification next to their ratings; external environmental certification is required as minimum standards in the rating scheme. As Hensen concludes, it is still open to question whether environmental management practices should be integrated into classification schemes or remain complementary approaches.
\nIntegrating guests’ reviews into hotel classification systems is another important current change, favored by the evolution of online networks and review sites. Online guests’ reviews related to facilities and services’ quality of tourism organizations or destinations are instruments increasingly used today, along with the official classification and certification of hotels, restaurants, and other tourist establishments. Certain social media websites are becoming more popular and are likely to evolve into primary travel information sources [53–55]. The most important travel sites include TripAdvisor, Expedia, Hotels.com, and Travelocity etc., but their number continues to rise. These platforms represent systems that analyze the information on websites and social networks in order to find the overall consumers’ rating for a particular establishment. The information thus obtained has multiple uses: it is helpful for customers in choosing the location for travel; it provides data on the service quality used to enhance the overall performance of the tourism organizations and sector; and the online guests’ reviews are useful in the process of rating and/or awarding quality marks in tourism [54, 56].
\nRegarding the use of online guests’ reviews in the classification of tourist establishments, recent studies highlight the need to harmonize the conventional rating systems and social media platforms [52, 54, 57]. As Hensen says, one can talk about a democratization of the rating process that “will lead to an innovation revolution whereby hotels seek to respond quicker to consumer trends as they have a direct feedback loop to their position in the market” [57]. The UNWTO report [54] shows that several countries are moving toward integrated models, distinguishing the next two variants: independent functioning of the two models and respectively their full integration. In the first case, online evaluations are done separately, and their results are included in the organization promoting documents. The second variant, of full integration, is a model in which the overall guests’ review ranking is included as criterion within the official classification scheme. According to the UNWTO report, Norway and Switzerland each have documented models for integrating online guests’ reviews and hotel classifications, and United Arab Emirates, Germany, and Australia are also involved in developing integrated systems. In both cases, the integration could effectively help to further reduce the gap between guests’ experiences and expectations.
\nTourism quality marks are marks used for tourism products and organizations that attest the fulfillment of some quality standards. According to Foris, “Quality mark is a model of good practices for implementing and certifying the quality of tourism services, as a voluntary option of the economic operators in the field” [47]. Quality marks are awarded to those tourism establishments that apply good quality management practices and provide improved service quality standards and facilities, over the legal requirements of their specific official classification.
\nAwarding quality mark is usually complementary to the star ranking. The main differences between classification schemes and quality mark programs in tourism are synthesized and summarized by Foris [47]. The author underlines that quality certification in tourism can become an effective management tool, designed to develop the level of services’ quality. Improving quality does not mean moving to a superior level in the star ranking system but increasing customers’ satisfaction and ensuring that they receive the best services corresponding to the category of the tourism unit.
\nUsing quality marks is an advantage for the provider of the tourism services: the quality mark and the associated label distinguish it from other similar units and may be used for promotion, marketing, and other customer targeting purposes. Awarding quality marks helps to improve the organization image and increases the customer confidence in the company’s ability to consistently provide services to certain standards and adequate prices. From customer perspective, it means added value, in terms of improved facilities and service quality at their chosen establishment. As Handszuh (2004) says, “going by quality parameters and standards and subjecting tourism establishments to certification can be considered a new force driving the tourism sector into a higher level of excellence” [39].
\nIt must be stressed that using quality marks is not a new approach in tourism. Both Forbes Travel Guide and Michelin Award have served as quality certification marks for several decades. A specific model also exists in a luxury category, “The Leading Hotels of the World” (LHW) being considered one of the most significant quality awards that meets the most exacting standards with reference to all aspects affecting guests’ comfort: accommodations, cuisine and other services, facilities, and employees’ behavior [58]. Other classification systems can also include quality criteria whose fulfillment is completed by quality certificates. For instance, in England, the Gold, Silver, and Breakfast Awards complement star and rosette ratings based on the AA classification scheme [59].
\nAt present, there are wide ranges of quality marks and labels used in tourism worldwide, which have or does not have a direct link with any classification system [47, 48]. They were launched by professional associations or governmental agencies and are different in terms of reputation, criteria, and certification procedure. It is noteworthy that in the last two decades, many programs have been initiated to implement national quality brands in tourism, e.g., “Caledad Turistica” in Spain (2000), “Qualité Tourisme™” in France (2005), “Cyprus Tourism Quality” in Cyprus (2014), Quality Label for Swiss Tourism in Switzerland (1997), “Qualmark®” in New Zealand, T-QUAL Accreditation in Australia, etc. Through these actions, governments aim to achieve national competitive advantages by supporting the implementation of quality systems within tourism organizations.
\nThe movement for simplifying and coordinating national tourism certification is most visible in the EU countries. The European Directive 2006/123/CE and the requirements of the European Parliament Report (2007) call on the European hospitality industry ”to pursue its work in relation to the setting up of a European umbrella for quality management systems,” “to promote labeling processes regarding tourist accommodation undertaken in the different Member States, and to promote quality models that have proven effective elsewhere (for example the ‘Qualmark’ in New Zealand) in order to improve visibility” [60]. In response to these directives, the European Parliament’s Commission started preparatory work of the European Tourism Quality Label implementation, whose basic principles for the new label were set in 2012. There is also the possibility of extending the label to cover more than purely quality criteria, like environmental criteria, or broader criteria covering corporate social responsibility and sustainability. These actions are circumscribed to the long-term strategy launched by the European Travel Commission in February 2014, “Destination Europe 2020,” which includes a set of marketing, branding, and promotion actions for Europe as a tourist destination.
\nISO 9001 and other general and specific models for quality assessment and management have been adopted in many manufacturing and service organizations, at the company level. But in tourism, this managing quality manner is not sufficient, the alternative being the extensive approach of quality at tourist destination level. This situation is explained by the fact that the quality of tourism services not only relies on internal resources and services offered by tourism providers but also depends on the features of external environment in which tourism organizations operate. In this regard, Kachniewska says that, “In the short term, the existing quality systems of individual tourism companies may increase their competitiveness. However, in the long term, lack of the ability to satisfy the needs of their customers may result in a gradual decrease in the sales of tourism products offered by these companies” [39]. Additional factors, such as quality of destination facilities and infrastructure, public transport, hospitality, security, sanitary conditions, etc., also influence the satisfaction of tourists. To be simultaneously successful in all these different areas, a global approach at the tourist destinations level is necessary.
\nFocusing on tourist destinations is one of the current trends within the evolution of quality management in tourism. UNWTO, through its Technical Committee on Tourism and Competitiveness (CTC), has drafted a technical/operational definition of the quality of a tourist destination: “The result of a process which implies the satisfaction of all tourism products and services needs, requirements, and expectations of the consumer at an acceptable price, in conformity with mutually accepted contractual conditions and the implicit underlying factors such as safety and security, hygiene, accessibility, communication, infrastructure, and public amenities and services. It also involves aspects of ethics, transparency and respect toward the human, natural, and cultural environment” [61]. As one can see from this definition, the quality of the tourist destination is more than customer-centered, it envisages all stakeholders: tourists, organizations that provide tourism services, the local community, and also, natural, cultural, and social environment.
\nIn accordance with this perspective, in 2003, the European Commission launched a specific model for quality management in tourist destinations, namely integrated quality management (IQM), in order to support sustainability and quality-oriented approach in an integrated manner. Integration, in this case, has two dimensions. First of all, different from the traditional approach of integrated management systems (see Section 2.4), IQM is not organization focused: this model refers to various tourism organizations from a tourist destination and other tourism-related aspects, such as infrastructure, environmental protection, cultural heritage protection. Second, IQM aims to satisfy the needs of all interested parties: tourists/visitors, tourism service providers, local population, and community. According to Vajčnerová, IQM of tourist destination is a demarche which takes into account improving visitors’ satisfaction, and it does so while seeking to improve the performances of tourism service providers, the quality of the local population life, as well the environment quality [62].
\nIQM implementation is a complex issue that requires developing mechanisms, structures, processes, and instruments for quality systematic management at the tourist destination level. In this regard, the determinant role lies within the management structures of the tourist destinations, known as Destination Management Organizations (DMOs). The whole demarche within IQM system is based on the logic of continuous improvement principle and supposes planning, realizing, monitoring, and improving quality as a cyclical ongoing process.
\nThe effective functioning of IQM is not possible without a set of planning and controlling tools of the quality, including relevant indicators. For this purpose, some evaluation tools were created by the European Commission, namely QUALITEST and ETIS, aiming to help European tourist destinations become more competitive [63]. The main goals of these models are setting targets at destination level; measuring their progress over time, and by comparison with best practices (benchmarking); and assisting the public investment decisions on tourism development and management.
\nQUALITEST was launched in 2003 and includes an indicators system which is associated to four key objectives that IQM aims to satisfy: high level of tourism satisfaction; high level of the local tourism industry performance; higher quality of local people’s lives; higher environmental quality. Applying QUALITEST is based on surveys, all criteria being represented within a specific questionnaire addressed to each group of interest, tourism companies, and tourists [64]. Applications based on QUALITEST are not numerous [62, 65, 66] and highlight the difficulties in implementing this model. For this reason, probably, another model has been developed.
\nETIS (acronym from “European Tourism Indicator System for Sustainable tourist destinations”) is the second European toolkit especially designed to help DMOs in the process of managing and monitoring the sustainable development of tourist destinations. It is a complete management system of a destination based on a set of sustainability indicators [67]. ETIS was launched by the European Commission in 2013 and revised in 2015–2016. In each of these phases, ETIS implementation was based on a great number of pilot studies (over 100 destinations) in order to demonstrate that ETIS implementation is feasible, both logistically and financially. Some information on these applications is published on the EC website (http://ec.europa.eu).
\nIn the context of the ETIS implementation, a core issue is designing a decision support system (DSS) for tourist destinations management, based on Business Intelligence tools. This is a task of the DMOs, together with the selection of an appropriate set of indicators, “able to provide the most solid foundation for the decision making” [63]. According to Iunius et al., a small number of studies treat this subject, some of them being theoretical articles and fewer practical approaches [68]. The article’s authors state that most of the DSS-based projects implemented in European tourist destinations are not functional. They also suggest that an innovative DSS can be developed based on “Qualité Tourisme” certification/labeling system adopted at European level. The study refers to DIMAST Project (Destination Intelligent Management for Sustainable Tourism), aiming the development of an innovative process to implement the European Tourism Indicators System for Sustainable Destinations (ETIS). Its final goal is to create an innovative information system to support decision-making of GDSS type (functional model) that should directly and actively support the participatory management of sustainable tourism development and is capable of achieving long-term competitiveness within the destination Braşov county.
\nIn addition to the European toolkits presented above, there is a new global tool called global sustainable tourism review (GSTR), managed by a non-profit organization named “Green Destinations.” GSTR was introduced in 2014 by a number of sustainable destination networks [69] in order to measure, monitor, and improve the sustainability profile of tourist destinations. GSTR is based on UNWTO destination criteria (GSTC-D, see Section 2.4.2) that is fully integrated with ETIS but is more complex. There is also an evaluation support tool, the Green Destinations platform, a database developed for contains data of more than 1000 destinations.
\nAs the previous section shows, sustainability is integral part of modern quality approach at the tourist destinations level, taking into account the connection of quality with sustainable development and of tourism with the environment in general, this section presents the general and specific models for environmental management at the tourism organizations level.
\nOrganizations around the world, including those of the tourism industry, are becoming increasingly aware of the need for environmental management and sustainability. The term “sustainability” is in relation with the collocation “sustainable development” (SD) that was introduced in 1987 and defined as “development that meets the needs of the present without compromising the ability of future generations to meet their own needs” [70].
\nIn the traditional approach of sustainability, three dimensions are taken into account: the ecological, social, and economical. From the environment point of view, sustainability means minimizing any damage to the environment (flora, fauna, water, soils, energy use, contamination, etc.), while trying to value the environment in a positive way, through protection and conservation. Social aspects include concern for activities that do not harm and revitalize the social structure or culture of the community where it is located. And from economic perspective, sustainability means assuring business continuity to the benefit of the owners, employees, and local community [45].
\nSustainable tourism organizations support the environmental conservation, social development, and local economies. But applying the sustainability principles in organizations and the environmental protection, in particular, are not easy. In fact, it is a complex problem in any industry and organization, which requires systematic actions of planning, controlling, and continuous improvement. A starting point in this approach could be the implementation of environmental management systems based on ISO 14001 model, or specific environmental models in tourism, presented below.
\nThe ISO 14000 series of environmental management standards appeared in 1996 (the first edition) and are intended to assist organizations manage the environmental effect of their activity. The ISO 14001 standard gives the generic requirements for an environmental management system (EMS) and promotes useful tools for managing environmental impact of the organization activity. EMS is based on process approach, the system’ processes including establishing the organization\'s environmental policy, planning the EMS and implementing it, checking for corrective actions, and management review [71]. The organizations compliant with this standard are able to avoid risks and costly mistakes by incorporating environmental controls into daily operations.
\nISO 14001 is designed to reduce environmental damage and industrial waste, and it applies to all businesses. Tourism is one of the domains where the environmental issues occupy a key position. In the hotel industry, especially, there are various initiatives for the environmental preservation, given that hotels have a significant environmental impact, and therefore, their contributions and responsibilities toward the environment should not be ignored. The hotel industry uses large amounts of energy resources for functions such as transportation, cleaning and laundering, food services etc., and it also releases waste in different forms. Accordingly, environmental dimensions of hotels include water, energy, wastes, purchasing, emissions, indoor air quality, and noise [72]. Considering these aspects, the implementation of environmental management practices is essential for all hotel operations, resulting in a greater sustainable development of the hotel industry. In this regard, Peiró-Signes et al. say that “sustainability is actually one of the main opportunities for the hospitality industry” [73]. As Vaz points out, within the tourism domain, “sustainability seems to be the backbone which supports and allows the reconciliation of the different interests of tourism suppliers, tourists, and local communities” [74]. All these actors must take into account the economic, environmental, and social aspects of products and production systems and to carry out sustainable practices within their daily activity.
\nAs more and more tourism organizations, and especially hotels, are interested in implementing environmentally friendly practices, many are looking to ISO 14001 certification to help them achieve their goals. There are several studies that reflect the growing interest of tourism organizations and destinations for implementation and certification of EMSs based on the ISO 14001 model. Some of these workpapers illustrate the results of the EMSs implementation, based on case studies [75–78]. The effects are measured by reducing energy consumption, raw materials, and maintenance costs, with all these savings resulting in additional profit. Some researchers specify that the EMSs implementation can bring benefits to a company not only regarding the economic results, but also in terms of improving the company‘s image [79], and clients’ perception related to hotel comfort and quality [73]. Chan and Hsu review and synthesize 149 hospitality-related studies published in the last two decades. In conclusion of this analysis, they found the increasing of the EMS maturity, the evolution of the environment approach in organizations from the basic issues, related to environmental policies and practices, to the environmental indicators and benchmarking [80].
\nHowever, ISO 14001 certification has a small share in the tourism industry. Based on the survey conducted in 36 hotels from different parts of New Zealand, Ustad points out the existence of several models for environmental certification. This analysis shows that a small number of surveyed hotels (6%) are ISO 14001 certified, the majority of the hotels having environmental systems based on Qualmark Green and Green Globe 21 models. The analysis also shows that there are hotels with more than one certification: 44% of the hotels surveyed hold only one certification, 31% of the hotels have two types of certifications, and a further 8% of hotels have three environmental certifications [72]. Matysek and Krivoken make a similar observation on certification patterns used in the Australian tourism industry, where the certification based on specific environmental models was preferred to the EMS certification in compliance with ISO 14001 [81]. These specific tourism patterns will be presented in Section 2.4.2.
\nAnother general model, “Eco-Management, and Audit Scheme” (EMAS), exists in Europe. EMAS, which predates the ISO 14000 standards, is a voluntary regulation that was created to promote improved environmental performance among the EU companies. According to the European Committee for Standardization, compliance with ISO 14001 satisfies most of EMAS’ requirements, but the European regulation takes into account additional elements to support organizations that continuously improve their environmental performance [82].
\nIn the tourism field, in 2013, about 300 hotels, camping grounds, nature reserves, and other leisure and accommodation facilities in Europe were using EMAS to improve their environmental performance. Among them are such prestigious names as the Ritz Carlton and Scandic hotels in Berlin, and educational tours operator Studiosus [82]. Recently, a guideline was elaborated, aiming to promote EMAS and the EU ecolabel in the tourism sector in line with the objectives of the European Commission framework, starting from successful initiatives already implemented. More details on the EU ecolabels are presented in Section 2.4.2.
\nAs several studies show [45, 79, 83], the environmental management in hotels started in the USA in the form of initiatives by various associations and activities which begun in 1993, when the Prince of Wales launched the International Hotels Environment Initiative (IHEI). But the environmental certification of tourism services began in Europe, with the Blue Flag Campaign for beaches in Denmark, in 1987, and the “Silberdistel” label for lodgings and restaurants in Austria, in 1988. According to Bien, in the decade between the Earth Summit (1992) and the International Year of Ecotourism (2002), more than 60 environmental tourism programs were developed, and their number continued to grow [45]. In connection with these programs is the usage of environmental labels, which are symbols—pictures or logos indicating that a product has been manufactured and operates in consideration of the environment. In other words, labeling gives information about the environmental impacts associated with the production or use of a product.
\nCurrently, there are many different environmental certification systems and corresponding awards and ecolabels. A synthesis of the best known certification programs for sustainable tourism launched in the middle of 1990s is presented by Hensens [52] and includes global application models, e.g., Green Globe (1993), Green Key (1994), Leaders in Energy and Environmental Design (LEED, 2000), and regional application models, e.g., Green Key Global—applied in USA and Canada, Green Leaf Eco Standards—in South Africa etc. The main environmental programs are also presented by Goldstein and Primlani, which differentiate the next three categories: Environmental Certification Programs Specific to Hospitality, Green Building Certification Programs, and Product-Specific Standards and Certification Programs [84]. In addition, there are environmental certifications of tourism organizations based ISO 14001 and EMAS models, whereof it was talking in Section 2.4.1.
\nThe global list of environmentally friendly and sustainable tourism certification programs, labels, and standards has been continuously compiled and updated by ECOTRANS, a European network of experts and organizations involved in tourism, environment, and regional development founded in 1993. ECOTRANS is running the DestiNet portal, which offers a free Knowledge Base and DestiNet Services for making tourism more sustainable. The data provided by DestiNet show that today there are more than 100 independent certificates for environmentally friendly and/or sustainable tourism services, destinations, and tour operators [85]. The large majority of these environmental programs and labels are in Europe, and fewer are performed in Africa, Asia-Pacific, the Caribbean, and the Americas.
\nCertification models for environmental systems apply in tourism organizations, but the success of these actions largely depends on the national framework of the environment approach in tourism. In this regard, an example of good practice is Australia, where the environment certification programs in tourism are coordinated by Ecotourism Australia (EA), an organization created in 1991, which in 1996 launched the world\'s first National Ecotourism Accreditation Program (NEAP) [83].
\nAwarding the environmental marks and ecolabels are based on certification programs that include specific criteria. In order to develop a common language about sustainability in tourism, a set of Global Sustainable Tourism Criteria (GSTC) has been promoted since the early 1990s, by UNWTO together with The Rainforest Alliance, and the United Nations Environment Programme (UNEP). The GSTCs are organized around four main themes: (1) Effective sustainability planning; (2) Maximizing social economic benefits for the local community; (3) Enhancing cultural heritage; (4) Reducing negative impacts to the environment. In present, there are two sets of global criteria: Hotel & Tour Operator Criteria (GSTC-H&TO) and Destination Criteria (GSTC-D). The current version of these criteria is available online [86] According to Hall et al., GSTC specifies minimum requirements for tourism businesses and destinations to protect resources and promote responsible travel practices [87].
\nThe European Commission also has several initiatives for sustaining sustainable development of tourism in Europe. In chronological order, they include sectoral reference documents (SRD) for the tourism sector in addition to EMAS [88], the EU ecolabels, and the two specific tools for the sustainable management of destinations, namely QUALITEST and ETIS, already presented in Section 2.3.
\nThe EU ecolabel was established in 1992 and forms an important component of the European Commission’s strategy to support green growth and ecoinnovation. The “EU ecolabel” (the Flower) applies in all domains, including tourism. Awarding this mark for tourist accommodations is a voluntary certification based on specific criteria and can be requested by all types of accommodation facilities (hotels, guest houses, mountain lodges, private room providers, tourist farms, and camp grounds) for environmentally friendly tourist accommodations. Currently, there are two separate sets of criteria and labeling schemes: one for tourist accommodation services (TAS) and the second for campsite services (CSS). The application of the EU ecolabel is officially recognized throughout the EU for tourist accommodations from 2003 (2003/287/EC) and for campsite services from 2005 (2005/338/EC), respectively.
\nIn the context of growing interest in ecolabeling, in the last decades, the number of studies related to the extension, implementation, and effectiveness of these programs has been increasing. According to Lubbert, “there is a myriad of ecolabels of varying quality, criteria, contents, and scope, causing customer confusion to the point of preferring to ignore them” [83]. Hamele appreciates that Europe has far more “green” certification programs than any other region of the world [89]. As Golden outlines, the rapid proliferation of ecolabels in the market is accompanied by a high level of redundancy [90]. In Mihalic’s opinion, some tourism ecolabels have poor reputation and suffer from lack of credibility. They often refer to the natural environment and do not take into account the social and economic aspects [91].
\nBan et al. underline the benefits of ecolabeling for tourists, tourist enterprises, and tourism industry. In the authors’ opinion, an ecolabel will always be related to economic efficiency, although it requires a longer period of achievement [92]. The impact eco certification has on purchase behavior is one of the predilection objects of research: several case studies indicate that the majority of tourists does not seem to be affected by eco certifications [93, 94], and others, referring to Europe, show that ecolabeling represents an important communication gate to consumers, almost half of the respondents saying that ecolabeling plays an important role in their purchasing decisions [95].
\nBut, although there are many environmental programs and ecolabels, some researchers consider that ecolabeling in the tourism industry is still in early stage [95, 96]. According to Graci and Dodds, despite there have been efforts in America and Europe to implement environmental certification schemes, “certification doesn’t appear to have a significant effect on spreading sustainable tourism practices overall” [97]. In order to improve the certification efficacy, Graci and Dodds formulate some recommendations including developing international standards and a clear ecolabeling system; linking quality with environmental and social criteria; focusing on educational and training programs for the industry and consumers too. One example on the linkage between eco certification and quality is presented by Dodds and Joppe, who speak about the partnership between Green Globe and Australia’s AAA to award green stars to products, using an existing quality standard to promote eco principles [98]. To be awarded a Green Star, an accommodation property must achieve a set of environmental criteria, including energy efficiency, waste minimisation, and water management. Green Stars make it possible to identify tourism businesses committed to reducing the environmental impacts of their operation.
\nIt must mention that integrating quality and environment systems is an actual objective of the organizations in all areas, and it materializes in so-called “integrated management systems” (IMSs). According to Beckmerhagen, the integration is achieved through “putting together the different functions and elements of specific management systems into a single and more effective IMS” [99] and can embrace all the processes and elements that need to be controlled by organization. It is important to stress that the IMS collocation, as defined above, refers to all management systems based on international standards (e.g., QMS—ISO 9001, EMS—ISO 14001, etc.) and should not be confused with the IQM systems for quality assurance in tourist destinations (see Section 2.3).
\nThe previous presentation reveals the diversity of the models applied in tourism, in relation to the quality and the environment approach and their evolution. \nTable 1\n presents synoptically these models, differentiating between general patterns and tourism-specific models.
\nObject | \nModel title | \nApplication level | \n
---|---|---|
\n | \n||
Quality product evaluation | \nSERVQUAL (1985) | \nInternational | \n
Quality management | \nISO 9000 (1987) | \nInternational | \n
Environment management | \nISO 14000 (1995) | \nInternational | \n
EMAS (1993) | \nEuropean | \n|
Excellence models | \nBaldrige (1987), EFQM (1992) | \n\n |
\n | \n||
For tourism organizations | \n||
Classification schemes | \nAAA (1963), Forbes Travel (1958), Michelin Guide (1900), LHW (1928) | \nGlobal, and regional | \n
National classification schemes | \nNational | \n|
EHQ (2009), etc. | \nRegional | \n|
Quality certification/awarding marks | \nNational quality marks | \nNational | \n
European mark | \nRegional | \n|
Environmental marks and labels | \nGlobal Sustainable Tourism Criteria: GSTC-H&TO (2008), GSTC-D (2013) | \nInternational | \n
Green Globe (1993), Green Key (1994), LEED (2000), Green Key Global (1994/2002), Green Leaf Eco Standards (…), etc | \nRegional | \n|
EU label (2003/2005) | \nEuropean | \n|
For tourist destinations | \n||
Sustainable development | \nGreen Destinations (2014) | \nInternational | \n
IQM (2003), QUALITEST (2003), ETIS (2013, 2015–2016) | \nEuropean | \n
General, and tourism specific models for quality and environment.
The previous table includes environmental models along with those related to quality, taking into account the strong links between these aspects, which justify their integrated approach. In tourism, customer satisfaction depends directly on environmental resources, consisting of climate, nature, culture, and traditional architecture. These elements greatly contribute to the attractiveness of tourist destinations and determine the customer satisfaction. On the other hand, economic viability of tourism depends strongly on enhancing quality of the local environment, and achieving this purpose supposes to promote the sustainability principles in tourism.
\nTaking chronologically the evolution of the quality approach to tourism, it can see that the first models appeared in the first half of the last century, being applied even today in tourism establishments classification. But most of them, both general patterns and specific models on quality and environment in tourism, date from the end of the twentieth century and the beginning of the twenty-first century. This process is in a continuous dynamicity, by adding new models and upgrading existing ones.
\nIn the category of general models, the best known are the international standards for quality systems, and respectively environmental systems, applicable in organizations from all fields of activity. As the previous analysis showed (see Sections 2.1, and 2.4.1), the share of tourism organizations ISO 9001 and ISO 14001 (or IMAS) certified is relatively low, the tourism-specific patterns being better suited to the peculiarities of the field. But it is worth mentioning that the development of the tourism-specific models was increasingly taking into account the harmonization with the international standards for management systems that incorporate the philosophy and principles of modern management. Applying the basic principles of quality management (ISO 9000, 2015)—“Customer focus,” “Leadership,” “Engagement of people,” “Improvement,” “Process approach,” “Evidence-based decision making,” and “Relationship management”—represents key factors whether it is about quality achievement, environment preservation, or other aspects on which performance of the organization depends.
\nTourism specific models for classification, and respectively quality or environment certification, have evolved along with the development of tourism, both in number and in terms of assessment criteria. Referring to the environment approach, Haaland and Aas appreciate that the jungle of labels and the lack of systematic reviews is a challenge not only for the customers but also for the industry itself, in terms of overall credibility, market values, and actual environmental effects and impacts [100]. This observation is also valid with regard to the quality certification and classification of tourist establishments.
\nAlso of note is the concern of finding common rules for the harmonization of classification schemes and quality certification models, without, however, pleading for the uniformity of these tools. The analysis of those approaches (see Section 2.2.1) highlights the following major axes of change: extension of the number of indicators on the basis of which the classification of the tourist units is done; integration of classification schemes and quality certification models; integration of online guests’ review into the classification systems.
\nIn terms of improving the tourism classification models, there are some results consisting in the extension of classification criteria related to quality and environment. The most known is EHQ model of HOTREC, but other examples also exist of national classification schemes in tourism which include quality criteria. One of the quality criteria refers to the assessment of customer satisfaction. This requirement can be solved in a classic way (via surveys based on questionnaire conducted by the tourism company), but the modern approach is to evaluate the results of online customers’ reviews off the social media platforms. Integrating online guests’ reviews in the process of rating and/or awarding quality marks in tourism is one of the recent changes of quality approach in tourism, with notable results (see Section 2.2.1). With respect to inclusion of environmental requirements within classification schemes, the adopted solutions are different from country to country in terms of number of requirements and manner of presentation (dissipated or separate standards).
\nIn terms of improving the tourism specific models for environmental performance management, the most visible result is the creation of common evaluation criteria (see Section 2.4.2). A set of global sustainable tourism criteria (GSTC) has been promoted by UNWTO and UNEP in the early 1990s, in order to develop a common language about sustainability in tourism. In the EU also, the EU ecolabel and the set of criteria and labeling schemes for tourist accommodation services (TAS, 2003) and for campsite services (CSS, 2005) were launched.
\nAnother important aspect in the evolution of the quality and environment approach in tourism is the focus on tourist destinations (see Section 2.3). The main objective of this approach is to manage the various components of tourist destinations as a system, considering the satisfaction of tourists, and also the three pillars of sustainability: the economic profitability, the social, and environmental. Initiatives on this line exist at the European level—consisting of IQM model, and QUALITEST and ETIS as toolkits, and also at the international level—GSTC-D criteria established by the UNWTO and UNEP, respectively GREEN DESTINATION standard. As already mentioned, European and international instruments are different, but their harmonization was envisaged.
\nAs shown in Section 2.3, the results of these models implementation are modest, one of the reasons being the short time since their launch. Another reason is the complexity of the implementation process of IQM in tourist destination, which includes developing new management structures, planning, and control tools, data management systems, etc. In this regard, dissemination of the results of applied studies on this issue is important. The emergence of “Practical Guidelines for Integrated Quality Management in Tourism Destinations” also supports the IQM implementation, being useful to all stakeholder categories: tourism managers, academics, professionals, and decision makers.
\nIn terms of paternity of the quality and environmental models, several situations are distinguished. The first models have been created by professional organizations. At present, professional organizations are also involved, but increasing coordination of those programs is done at the international level, through UNWTO. Regional structures in the Americas, EU, Asia, and Africa are even important. The existence of general rules does not mean the patterning of models, but it provides some benefits: facilitates the understanding of quality and sustainability concepts and the harmonization of their approach, generating important advantages for all stakeholders.
\nIt should be noted that the existence of common international or regional models does not guarantee their successful implementation in tourism organizations. The coordination at the national level (see Section 2.2.2) is another key factor in the success of activities related to quality and environment in tourism. Adopting and awarding of national quality and environmental standards and marks are not simple; it supposes the legislative development, organizational, and methodological framework for quality and environment certification in tourism. Some of the success examples in the implementation of national systems are presented in Section 2.2.2.
\nQuality approach in tourism is a central subject of about a quarter century, both in theory and practice. These demarches have resulted into elaboration and implementation of some models and standards for the tourist units’ classification, respectively the quality certification. The diversity of models currently used makes their understanding difficult, being a challenge both to customers and service providers in terms of their credibility, market value, and implementation effects. Difficulties are amplified by the fact that, in parallel with quality tools, the environmental approach to tourism has evolved, and a variety of environmental certification standards and models have been elaborated. It can be said that although there is a visible and even increasing interest in quality in tourism, there is a lack of global understanding of quality and links to new practices related to the environment and sustainable development.
\nThe reason for the orientation toward this subject has its roots in the authors\' belief that a comprehensive review of the approach to quality and environment in tourism will contribute to a better understanding of the concepts regarding the quality and environment approach in tourism, and the links between them. At the same time, systematization of the information on existing models and their using contribute to identifying the directions of change in the quality approach in tourism, considering both the proposed models and the way of implementation.
\nTaking into account the comprehensive review and the conclusions presented above, future research directions are formulated on three levels of action: global and regional actions, national actions, and institutional actions.
\n(1) Increasing the involvement of the UNWTO, the EU commissions, and other regional coordination bodies in addressing quality and environment in tourism resulted in the development of common rules, models, criteria, quality, and environment guides.
\nThese actions aiming to create unitary rules and tools for quality and environment management in tourism should continue. A periodical review and upgrading of the existing management tools is necessary, taking into account the new requirements and also the observations resulting from their implementation. A direction to improve tourism-specific models is to achieve a better harmonization with the international standards for management systems. The harmonization of models applied at the organization level with those used to the tourist destinations should also be analyzed.
\nThe tourist destinations quality remains a research direction, and it targets both the tools created (IQM, ETIS) and their implementation.
\n(2) The development of national systems for quality and environmental management in tourism is a factor with a strong impact on the performance of the tourism industry.
\nConsidering that in many countries, there are not national quality systems in tourism, or they are inefficient, it is important for future studies to be more focused on good practices examples and for projects to be initiated to implement national systems for quality assessment and certification in tourism or to improve those that already exist.
\nIt is important to take into account the need for harmonizing the national systems with global and/or regional models, at the level of principles, concepts, methodologies, and action tools, for quality and environmental management.
\n(3) The development of national systems creates the framework for the implementation of quality and environment-oriented management methods in tourism organizations. But in the end, quality and environmental performances depend on the actions undertaken at the level of each tourism organization. From this perspective, future research studies must be directed to developing tools for quality and environment management systems and respectively to improving the process of implementation of those systems in organizations.
\nGiven that SMEs, which have limited resources, are predominant in tourism, it is opportune to develop studies of analyzing and optimizing the key processes on which quality depends, namely human resources, customer relationship management, information management, and quality assessment. In terms of institutional quality assessment, the creation of QMS evaluation grids is recommended. The way tourism companies manage online guests\' reviews, which presently are the primary tools of customer feedback, also needs study.
\nLikewise, the aspects related to human resources in tourism need to be further studied, in order to support the broad implementation of modern Human Resource Management practices in tourism. In this regard, the staff training and the development of appropriate organizational culture to achieve quality and environment objectives in tourism are priority issues.
\nIn the end, it must be said that regardless of the models used, achieving success in implementing new management practices is not an objective, but a “journey” that includes the continuous improvement of the expected performance and the tools used. The change process is done from top to bottom, under the coordination of superior management. Making changes is not possible in the absence of leadership.
\nAt IntechOpen, we not only specialize in the publication of Book Chapters as part of our Edited Volumes, but also the publication and dissemination of longer manuscripts, known as Long Form Monographs. Monographs allow Authors to focus on presenting a single subject or a specific aspect of that subject and publish their research in detail.
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We examine first the routes of exposure of bees to agrochemicals used for crop protection and their application to crops, fate and contamination of water and plants around the fields. Most of the time, the exposure of bees to pesticides is through ingestion of residues found in the pollen and nectar of plants and in water. Honey bees are also exposed to pesticides used for the treatment of Varroa and other parasites. The basic concepts about the toxicity of the different kinds of pesticides are explained next. Various degrees of toxicity are found among agrochemicals, and emphasis is given to the classic tenet of toxicology, “the dose makes the poison,” and its modern version “the dose and the time of exposure makes the poison.” These two factors, dose and time, help us understand the severity of the impacts that pesticides may have on bees and their risk, which are analysed in the third section. Sublethal effects are also considered. The final section is devoted to some practical advice for avoiding adverse impacts of pesticides in beekeeping.",book:{id:"5163",slug:"beekeeping-and-bee-conservation-advances-in-research",title:"Beekeeping and Bee Conservation",fullTitle:"Beekeeping and Bee Conservation - Advances in Research"},signatures:"Francisco Sanchez-Bayo and Koichi Goka",authors:[{id:"74970",title:"Dr.",name:"Francisco",middleName:null,surname:"Sánchez-Bayo",slug:"francisco-sanchez-bayo",fullName:"Francisco Sánchez-Bayo"},{id:"192045",title:"Dr.",name:"Koichi",middleName:null,surname:"Goka",slug:"koichi-goka",fullName:"Koichi Goka"}]},{id:"50307",doi:"10.5772/62654",title:"From Extraction to Meliponiculture: A Case Study of the Management of Stingless Bees in the West-Central Region of Mexico",slug:"from-extraction-to-meliponiculture-a-case-study-of-the-management-of-stingless-bees-in-the-west-cent",totalDownloads:2732,totalCrossrefCites:5,totalDimensionsCites:9,abstract:"Currently, stingless bees' populations are declining due to environmental degradation. In this context, the authors have developed a research project in the central-western region of Mexico with the goal to generate strategies for conservation and sustainable management of stingless bees. The chapter aims to present the process of this investigation and its main results in terms of a) local knowledge and management strategies of stingless bees, and b) the social process of technological appropriation of meliponiculture by beekeepers. We recognized specific knowledge on the biology and ecology of stingless bees that result in a system for identifying species and management strategies of wild populations of these bees based on the extraction of nests. The implementation of an innovative productive activity based on the principles of meliponiculture and current techniques has been well received by producers, which has led to the formation of the Meliponicultores Michoacanos del Balsas Association, which grows five species of stingless bees. The research suggests that conservation associated with the use of bees (integral meliponiculture) can be enhanced in the region. Faced with the loss of biodiversity and environmental crisis, it is essential to maintain and enhance local knowledge of stingless bees and management practices. This represents an alternative to develop management schemes that allow the raising and breeding of these bees, while its products are obtained.",book:{id:"5163",slug:"beekeeping-and-bee-conservation-advances-in-research",title:"Beekeeping and Bee Conservation",fullTitle:"Beekeeping and Bee Conservation - Advances in Research"},signatures:"Alejandro Reyes-González, Andrés Camou-Guerrero and Salvador\nGómez-Arreola",authors:[{id:"179951",title:"Dr.",name:"Andres",middleName:null,surname:"Camou-Guerrero",slug:"andres-camou-guerrero",fullName:"Andres Camou-Guerrero"},{id:"185413",title:"MSc.",name:"Alejandro",middleName:null,surname:"Reyes-González",slug:"alejandro-reyes-gonzalez",fullName:"Alejandro Reyes-González"},{id:"192049",title:"Dr.",name:"Salvador",middleName:null,surname:"Gómez-Arreola",slug:"salvador-gomez-arreola",fullName:"Salvador Gómez-Arreola"}]},{id:"50170",doi:"10.5772/62395",title:"A Comprehensive Characterization of the Honeybees in Siberia (Russia)",slug:"a-comprehensive-characterization-of-the-honeybees-in-siberia-russia-",totalDownloads:2277,totalCrossrefCites:4,totalDimensionsCites:8,abstract:"A comprehensive study of some populations of honeybee (332 colonies) in Siberia (Tomsk region, Krasnoyarsk Krai (Yenisei population), Altai) using morphometric and molecular genetic methods was conducted. Infestation of bees (132 colonies) by Nosema has also been studied. Three variants of the COI-COII mtDNA locus were registered: PQQ, PQQQ (typical for Apis m. mellifera), and Q (specific for southern races). It was established that 64% of bee colonies from the Tomsk region and all colonies studied from the Krasnoyarsk and the Altai territories originate from Apis m. mellifera on the maternal line. According to the morphometric study, the majority of bee colonies of the Tomsk region are hybrids; in some colonies the mismatch of morphometric and mtDNA data was observed. Moreover, the majority of bee colonies infected by Nosema were hybrids. Yenisei population may be considered as a unique Apis m. mellifera population. Microsatellite analysis (loci А008, Ap049, AC117, AC216, Ap243, H110, A024, A113) showed the specific distribution of genotypes and alleles for some loci in the bees, which differ by geographical location. Loci A024 and Ap049 are of considerable interest for further study as candidate markers for differentiation of subspecies; locus A008 can be considered informative for determining of different ecotypes of Apis m. mellifera.",book:{id:"5163",slug:"beekeeping-and-bee-conservation-advances-in-research",title:"Beekeeping and Bee Conservation",fullTitle:"Beekeeping and Bee Conservation - Advances in Research"},signatures:"Nadezhda V. Ostroverkhova, Olga L. Konusova, Aksana N. Kucher\nand Igor V. Sharakhov",authors:[{id:"180112",title:"Ph.D.",name:"Nadezhda",middleName:null,surname:"Ostroverkhova",slug:"nadezhda-ostroverkhova",fullName:"Nadezhda Ostroverkhova"},{id:"180249",title:"Ms.",name:"Olga",middleName:null,surname:"Konusova",slug:"olga-konusova",fullName:"Olga Konusova"},{id:"180342",title:"Prof.",name:"Aksana",middleName:null,surname:"Kucher",slug:"aksana-kucher",fullName:"Aksana Kucher"},{id:"180343",title:"Prof.",name:"Igor",middleName:null,surname:"Sharakhov",slug:"igor-sharakhov",fullName:"Igor Sharakhov"}]},{id:"50683",doi:"10.5772/63145",title:"Advances in Pharmacological Activities and Chemical Composition of Propolis Produced in Americas",slug:"advances-in-pharmacological-activities-and-chemical-composition-of-propolis-produced-in-americas",totalDownloads:2561,totalCrossrefCites:2,totalDimensionsCites:8,abstract:"Propolis is a resinous material produced by bees from the selective collection of plant exudates that are subsequently mixed with beeswax and salivary bee secretions. Propolis has been used in folk medicine, and certainly, several studies have validated its biological properties. The chemical composition and pharmacological activities of propolis collected through North (including Central America and Caribbean) and South America have been studied in the last years, and several papers have reported differences and similarities among the analysed geographical samples. Propolis has been classified according to its aspect and plant source; however, the ecological diversity present along the Americas provides a plethora of botanical resins. Herein, we summarize and discuss most of the studies performed at present on this profitable product for apiculture, attempting to compare the bioactivity, phytochemical diversity and botanical sources of honeybee propolis produced in Americas.",book:{id:"5163",slug:"beekeeping-and-bee-conservation-advances-in-research",title:"Beekeeping and Bee Conservation",fullTitle:"Beekeeping and Bee Conservation - Advances in Research"},signatures:"Efrain Alday, Moisés Navarro-Navarro, Adriana Garibay-Escobar,\nRamón Robles-Zepeda, Javier Hernandez and Carlos Velazquez",authors:[{id:"96966",title:"MSc.",name:"Moises",middleName:null,surname:"Navarro-Navarro",slug:"moises-navarro-navarro",fullName:"Moises Navarro-Navarro"},{id:"180409",title:"Dr.",name:"Carlos",middleName:null,surname:"Velazquez",slug:"carlos-velazquez",fullName:"Carlos Velazquez"},{id:"186351",title:"Dr.",name:"Ramón",middleName:null,surname:"Robles-Zepeda",slug:"ramon-robles-zepeda",fullName:"Ramón Robles-Zepeda"},{id:"186352",title:"MSc.",name:"Efrain",middleName:null,surname:"Alday",slug:"efrain-alday",fullName:"Efrain Alday"},{id:"186353",title:"Dr.",name:"Javier",middleName:null,surname:"Hernandez",slug:"javier-hernandez",fullName:"Javier Hernandez"},{id:"189161",title:"Dr.",name:"Adriana",middleName:null,surname:"Garibay-Escobar",slug:"adriana-garibay-escobar",fullName:"Adriana Garibay-Escobar"}]},{id:"71161",doi:"10.5772/intechopen.91196",title:"Detailed Review on Pesticidal Toxicity to Honey Bees and Its Management",slug:"detailed-review-on-pesticidal-toxicity-to-honey-bees-and-its-management",totalDownloads:1038,totalCrossrefCites:1,totalDimensionsCites:6,abstract:"This chapter deals with the effects of different pesticides used in agro-ecosystem on honey bees and other pollinators and probable measures to manage this escalating problem of global decline of managed as well as the wild insect pollinators. This chapter describes different routes from which pollinators, especially honey bees get exposed to the different toxicants, followed by poisoning symptoms in honey bees. Further, this chapter focuses on the classification of different toxicants in different classes as per their nature. Finally, the management of these different toxicants and their toxicity to avoid bee poisoning has been considered in the later portion of the chapter.",book:{id:"8929",slug:"modern-beekeeping-bases-for-sustainable-production",title:"Modern Beekeeping",fullTitle:"Modern Beekeeping - Bases for Sustainable Production"},signatures:"Gaurava Kumar, Swoyam Singh and Rukesh Pramod Kodigenahalli Nagarajaiah",authors:[{id:"305621",title:"Ph.D. Student",name:"Gaurava",middleName:null,surname:"Kumar",slug:"gaurava-kumar",fullName:"Gaurava Kumar"},{id:"315507",title:"Dr.",name:"Swoyam",middleName:null,surname:"Singh",slug:"swoyam-singh",fullName:"Swoyam Singh"},{id:"315508",title:"Dr.",name:"Rukesh",middleName:null,surname:"Pramod K.N.",slug:"rukesh-pramod-k.n.",fullName:"Rukesh Pramod K.N."}]}],mostDownloadedChaptersLast30Days:[{id:"50170",title:"A Comprehensive Characterization of the Honeybees in Siberia (Russia)",slug:"a-comprehensive-characterization-of-the-honeybees-in-siberia-russia-",totalDownloads:2274,totalCrossrefCites:4,totalDimensionsCites:8,abstract:"A comprehensive study of some populations of honeybee (332 colonies) in Siberia (Tomsk region, Krasnoyarsk Krai (Yenisei population), Altai) using morphometric and molecular genetic methods was conducted. Infestation of bees (132 colonies) by Nosema has also been studied. Three variants of the COI-COII mtDNA locus were registered: PQQ, PQQQ (typical for Apis m. mellifera), and Q (specific for southern races). It was established that 64% of bee colonies from the Tomsk region and all colonies studied from the Krasnoyarsk and the Altai territories originate from Apis m. mellifera on the maternal line. According to the morphometric study, the majority of bee colonies of the Tomsk region are hybrids; in some colonies the mismatch of morphometric and mtDNA data was observed. Moreover, the majority of bee colonies infected by Nosema were hybrids. Yenisei population may be considered as a unique Apis m. mellifera population. Microsatellite analysis (loci А008, Ap049, AC117, AC216, Ap243, H110, A024, A113) showed the specific distribution of genotypes and alleles for some loci in the bees, which differ by geographical location. Loci A024 and Ap049 are of considerable interest for further study as candidate markers for differentiation of subspecies; locus A008 can be considered informative for determining of different ecotypes of Apis m. mellifera.",book:{id:"5163",slug:"beekeeping-and-bee-conservation-advances-in-research",title:"Beekeeping and Bee Conservation",fullTitle:"Beekeeping and Bee Conservation - Advances in Research"},signatures:"Nadezhda V. Ostroverkhova, Olga L. Konusova, Aksana N. Kucher\nand Igor V. Sharakhov",authors:[{id:"180112",title:"Ph.D.",name:"Nadezhda",middleName:null,surname:"Ostroverkhova",slug:"nadezhda-ostroverkhova",fullName:"Nadezhda Ostroverkhova"},{id:"180249",title:"Ms.",name:"Olga",middleName:null,surname:"Konusova",slug:"olga-konusova",fullName:"Olga Konusova"},{id:"180342",title:"Prof.",name:"Aksana",middleName:null,surname:"Kucher",slug:"aksana-kucher",fullName:"Aksana Kucher"},{id:"180343",title:"Prof.",name:"Igor",middleName:null,surname:"Sharakhov",slug:"igor-sharakhov",fullName:"Igor Sharakhov"}]},{id:"70501",title:"Southeast Asian Meliponiculture for Sustainable Livelihood",slug:"southeast-asian-meliponiculture-for-sustainable-livelihood",totalDownloads:1236,totalCrossrefCites:2,totalDimensionsCites:5,abstract:"Stingless bees (Apidae: Meliponini) are one of the most important pollinators of native plants and economic crops in tropical and subtropical parts of the world. They not only establish large perennial colonies with complex social organization but also have a diverse nesting biology. The economic utilization of a total of 60 stingless bee species in Asia has been reported. The current status of meliponiculture in Southeast Asia is mainly focused on pollination utilization and honey and propolis production. This chapter shows that small-scale beekeeping of stingless bees, which is suitable for the flowering pattern in the tropics, is one of the best potential alternative opportunities. The cost-effectiveness analysis based on production yield, investment cost, and profit-return rate is reviewed. Finally, a sustainable utilization of stingless bees is considered to be an enhancer of pollination services both in an agricultural crop and natural ecosystem.",book:{id:"8929",slug:"modern-beekeeping-bases-for-sustainable-production",title:"Modern Beekeeping",fullTitle:"Modern Beekeeping - Bases for Sustainable Production"},signatures:"Atsalek Rattanawannee and Orawan Duangphakdee",authors:[{id:"283087",title:"Ph.D.",name:"Atsalek",middleName:null,surname:"Rattanawannee",slug:"atsalek-rattanawannee",fullName:"Atsalek Rattanawannee"},{id:"306411",title:"Dr.",name:"Orawan",middleName:null,surname:"Duangphakdee",slug:"orawan-duangphakdee",fullName:"Orawan Duangphakdee"}]},{id:"50073",title:"Impacts of Pesticides on Honey Bees",slug:"impacts-of-pesticides-on-honey-bees",totalDownloads:3367,totalCrossrefCites:18,totalDimensionsCites:39,abstract:"This chapter focuses on the detrimental effects that pesticides have on managed honey bee colonies and their productivity. We examine first the routes of exposure of bees to agrochemicals used for crop protection and their application to crops, fate and contamination of water and plants around the fields. Most of the time, the exposure of bees to pesticides is through ingestion of residues found in the pollen and nectar of plants and in water. Honey bees are also exposed to pesticides used for the treatment of Varroa and other parasites. The basic concepts about the toxicity of the different kinds of pesticides are explained next. Various degrees of toxicity are found among agrochemicals, and emphasis is given to the classic tenet of toxicology, “the dose makes the poison,” and its modern version “the dose and the time of exposure makes the poison.” These two factors, dose and time, help us understand the severity of the impacts that pesticides may have on bees and their risk, which are analysed in the third section. Sublethal effects are also considered. The final section is devoted to some practical advice for avoiding adverse impacts of pesticides in beekeeping.",book:{id:"5163",slug:"beekeeping-and-bee-conservation-advances-in-research",title:"Beekeeping and Bee Conservation",fullTitle:"Beekeeping and Bee Conservation - Advances in Research"},signatures:"Francisco Sanchez-Bayo and Koichi Goka",authors:[{id:"74970",title:"Dr.",name:"Francisco",middleName:null,surname:"Sánchez-Bayo",slug:"francisco-sanchez-bayo",fullName:"Francisco Sánchez-Bayo"},{id:"192045",title:"Dr.",name:"Koichi",middleName:null,surname:"Goka",slug:"koichi-goka",fullName:"Koichi Goka"}]},{id:"50135",title:"Breeding Program Design Principles for Royal Jelly",slug:"breeding-program-design-principles-for-royal-jelly",totalDownloads:2739,totalCrossrefCites:0,totalDimensionsCites:0,abstract:"This research was carried out to infer the genetic value to produce royal jelly in Africanized Apis mellifera L. honeybees with the compilation of data collected from 2006 to 2011. Genetic information of the selected and accessed colonies was obtained using the total DNA extraction techniques of nurse honeybees’ thorax with molecular markers for MRJP3 protein and characterized in Apis mellifera L. From the information on the colonies and genealogical structure were predicted genetic values of the colonies and queens for the larvae acceptance trait (%), royal jelly per colony (g), and royal jelly per cup (mg). Animal model with Bayesian Inference was used from Multiple Trait Gibbs Sampling software in Animal Models, Gibbs chains 58,500 cycles resulting from 650,000 cycles with intervals and disposal of 65,000 and 10 withdraw, respectively. From the predicted values, the colonies were classified into upper and lower. To compare the average of the genetic values according to the genotypes, the average multiple comparison tests were proceeded and implemented in routine PROC GENMOD from the Statistical Analysis System. Environmental effects were considered, time and hive type (standard Langstroth) as having flat distribution and collection as chi-square distribution. The studies presented an increase in the alleles C and D and the alleles D and E—referring to MRJPs—found in the highest genetic value for royal jelly production. Alleles D, E, and C are important when evaluating the parameters larvae acceptance, royal jelly per colony, and royal jelly per cup and, occasionally, it was the DE genotype that stood out royal jelly production. Genotypes DE, DC, and EC are those that should be kept in this evaluation system for royal jelly production, and the other genotypes should be discarded because they had the worst performance for the parameters evaluated.",book:{id:"5163",slug:"beekeeping-and-bee-conservation-advances-in-research",title:"Beekeeping and Bee Conservation",fullTitle:"Beekeeping and Bee Conservation - Advances in Research"},signatures:"Katia Ostrovski-Tomporoski, Patrícia Faquinello, Fabiana Martins\nCosta-Maia, Maria Claudia Ruvolo-Takasusuki, Pedro da Rosa\nSantos and Vagner Arnaut de Toledo",authors:[{id:"92329",title:"Dr.",name:"Vagner",middleName:"De Alencar",surname:"Arnaut De Toledo",slug:"vagner-arnaut-de-toledo",fullName:"Vagner Arnaut De Toledo"},{id:"119608",title:"Dr.",name:"Maria Claudia",middleName:"Colla",surname:"Ruvolo-Takasusuki",slug:"maria-claudia-ruvolo-takasusuki",fullName:"Maria Claudia Ruvolo-Takasusuki"},{id:"180234",title:"Dr.",name:"Patricia",middleName:null,surname:"Faquinello",slug:"patricia-faquinello",fullName:"Patricia Faquinello"},{id:"180235",title:"Prof.",name:"Fabiana",middleName:null,surname:"Costa-Maia",slug:"fabiana-costa-maia",fullName:"Fabiana Costa-Maia"},{id:"180368",title:"M.Sc.",name:"Katia",middleName:"Regina",surname:"Ostrovski-Tomporoski",slug:"katia-ostrovski-tomporoski",fullName:"Katia Ostrovski-Tomporoski"}]},{id:"50521",title:"Rearing Bumble Bees for Research and Profit: Practical and Ethical Considerations",slug:"rearing-bumble-bees-for-research-and-profit-practical-and-ethical-considerations",totalDownloads:2897,totalCrossrefCites:4,totalDimensionsCites:4,abstract:"The commercial production of bumble bee colonies is a multi-million dollar business worldwide. The pollination of greenhouse tomatoes is largely dependent on this industry. However, microparasites are prevalent in many of these colonies and can spread to wild populations of bumble bees. Academic researchers now commonly purchase colonies for their work. I believe that this raises some questions: (a) What is the danger of exacerbating the problem of spread of parasites and pathogens to wild population of bumble bees from field studies using purchased colonies? (b) How representative studies are done on only a few species, for example, B. terrestris, B. impatiens? (c) Does the purchase and use of these colonies give tacit approval to the industry, which may be having a detrimental effect on the native populations of bumble bees? This is an ethical issue. (d) Loss of “feeling for the organism” by researchers and particularly graduate students. These issues were discussed, and the classical method of bumble bee rearing which avoids these problems was described.",book:{id:"5163",slug:"beekeeping-and-bee-conservation-advances-in-research",title:"Beekeeping and Bee Conservation",fullTitle:"Beekeeping and Bee Conservation - Advances in Research"},signatures:"Robin E. Owen",authors:[{id:"101485",title:"Dr.",name:"Robin",middleName:"Edward",surname:"Owen",slug:"robin-owen",fullName:"Robin Owen"}]}],onlineFirstChaptersFilter:{topicId:"332",limit:6,offset:0},onlineFirstChaptersCollection:[],onlineFirstChaptersTotal:0},preDownload:{success:null,errors:{}},subscriptionForm:{success:null,errors:{}},aboutIntechopen:{},privacyPolicy:{},peerReviewing:{},howOpenAccessPublishingWithIntechopenWorks:{},sponsorshipBooks:{sponsorshipBooks:[],offset:8,limit:8,total:0},allSeries:{pteSeriesList:[{id:"14",title:"Artificial Intelligence",numberOfPublishedBooks:9,numberOfPublishedChapters:90,numberOfOpenTopics:6,numberOfUpcomingTopics:0,issn:"2633-1403",doi:"10.5772/intechopen.79920",isOpenForSubmission:!0},{id:"7",title:"Biomedical Engineering",numberOfPublishedBooks:12,numberOfPublishedChapters:104,numberOfOpenTopics:3,numberOfUpcomingTopics:0,issn:"2631-5343",doi:"10.5772/intechopen.71985",isOpenForSubmission:!0}],lsSeriesList:[{id:"11",title:"Biochemistry",numberOfPublishedBooks:32,numberOfPublishedChapters:319,numberOfOpenTopics:4,numberOfUpcomingTopics:0,issn:"2632-0983",doi:"10.5772/intechopen.72877",isOpenForSubmission:!0},{id:"25",title:"Environmental Sciences",numberOfPublishedBooks:1,numberOfPublishedChapters:12,numberOfOpenTopics:4,numberOfUpcomingTopics:0,issn:"2754-6713",doi:"10.5772/intechopen.100362",isOpenForSubmission:!0},{id:"10",title:"Physiology",numberOfPublishedBooks:11,numberOfPublishedChapters:141,numberOfOpenTopics:4,numberOfUpcomingTopics:0,issn:"2631-8261",doi:"10.5772/intechopen.72796",isOpenForSubmission:!0}],hsSeriesList:[{id:"3",title:"Dentistry",numberOfPublishedBooks:8,numberOfPublishedChapters:133,numberOfOpenTopics:2,numberOfUpcomingTopics:0,issn:"2631-6218",doi:"10.5772/intechopen.71199",isOpenForSubmission:!0},{id:"6",title:"Infectious Diseases",numberOfPublishedBooks:13,numberOfPublishedChapters:113,numberOfOpenTopics:3,numberOfUpcomingTopics:1,issn:"2631-6188",doi:"10.5772/intechopen.71852",isOpenForSubmission:!0},{id:"13",title:"Veterinary Medicine and Science",numberOfPublishedBooks:11,numberOfPublishedChapters:107,numberOfOpenTopics:3,numberOfUpcomingTopics:0,issn:"2632-0517",doi:"10.5772/intechopen.73681",isOpenForSubmission:!0}],sshSeriesList:[{id:"22",title:"Business, Management and Economics",numberOfPublishedBooks:1,numberOfPublishedChapters:19,numberOfOpenTopics:3,numberOfUpcomingTopics:0,issn:"2753-894X",doi:"10.5772/intechopen.100359",isOpenForSubmission:!0},{id:"23",title:"Education and Human Development",numberOfPublishedBooks:0,numberOfPublishedChapters:5,numberOfOpenTopics:1,numberOfUpcomingTopics:1,issn:null,doi:"10.5772/intechopen.100360",isOpenForSubmission:!0},{id:"24",title:"Sustainable Development",numberOfPublishedBooks:0,numberOfPublishedChapters:16,numberOfOpenTopics:5,numberOfUpcomingTopics:0,issn:null,doi:"10.5772/intechopen.100361",isOpenForSubmission:!0}],testimonialsList:[{id:"6",text:"It is great to work with the IntechOpen to produce a worthwhile collection of research that also becomes a great educational resource and guide for future research endeavors.",author:{id:"259298",name:"Edward",surname:"Narayan",institutionString:null,profilePictureURL:"https://mts.intechopen.com/storage/users/259298/images/system/259298.jpeg",slug:"edward-narayan",institution:{id:"3",name:"University of Queensland",country:{id:null,name:"Australia"}}}},{id:"13",text:"The collaboration with and support of the technical staff of IntechOpen is fantastic. The whole process of submitting an article and editing of the submitted article goes extremely smooth and fast, the number of reads and downloads of chapters is high, and the contributions are also frequently cited.",author:{id:"55578",name:"Antonio",surname:"Jurado-Navas",institutionString:null,profilePictureURL:"https://s3.us-east-1.amazonaws.com/intech-files/0030O00002bRisIQAS/Profile_Picture_1626166543950",slug:"antonio-jurado-navas",institution:{id:"720",name:"University of Malaga",country:{id:null,name:"Spain"}}}}]},series:{item:{id:"11",title:"Biochemistry",doi:"10.5772/intechopen.72877",issn:"2632-0983",scope:"Biochemistry, the study of chemical transformations occurring within living organisms, impacts all areas of life sciences, from molecular crystallography and genetics to ecology, medicine, and population biology. Biochemistry examines macromolecules - proteins, nucleic acids, carbohydrates, and lipids – and their building blocks, structures, functions, and interactions. Much of biochemistry is devoted to enzymes, proteins that catalyze chemical reactions, enzyme structures, mechanisms of action and their roles within cells. Biochemistry also studies small signaling molecules, coenzymes, inhibitors, vitamins, and hormones, which play roles in life processes. Biochemical experimentation, besides coopting classical chemistry methods, e.g., chromatography, adopted new techniques, e.g., X-ray diffraction, electron microscopy, NMR, radioisotopes, and developed sophisticated microbial genetic tools, e.g., auxotroph mutants and their revertants, fermentation, etc. More recently, biochemistry embraced the ‘big data’ omics systems. Initial biochemical studies have been exclusively analytic: dissecting, purifying, and examining individual components of a biological system; in the apt words of Efraim Racker (1913 –1991), “Don’t waste clean thinking on dirty enzymes.” Today, however, biochemistry is becoming more agglomerative and comprehensive, setting out to integrate and describe entirely particular biological systems. The ‘big data’ metabolomics can define the complement of small molecules, e.g., in a soil or biofilm sample; proteomics can distinguish all the comprising proteins, e.g., serum; metagenomics can identify all the genes in a complex environment, e.g., the bovine rumen. This Biochemistry Series will address the current research on biomolecules and the emerging trends with great promise.",coverUrl:"https://cdn.intechopen.com/series/covers/11.jpg",latestPublicationDate:"July 5th, 2022",hasOnlineFirst:!0,numberOfPublishedBooks:32,editor:{id:"31610",title:"Dr.",name:"Miroslav",middleName:null,surname:"Blumenberg",slug:"miroslav-blumenberg",fullName:"Miroslav Blumenberg",profilePictureURL:"https://mts.intechopen.com/storage/users/31610/images/system/31610.jpg",biography:"Miroslav Blumenberg, Ph.D., was born in Subotica and received his BSc in Belgrade, Yugoslavia. He completed his Ph.D. at MIT in Organic Chemistry; he followed up his Ph.D. with two postdoctoral study periods at Stanford University. Since 1983, he has been a faculty member of the RO Perelman Department of Dermatology, NYU School of Medicine, where he is codirector of a training grant in cutaneous biology. Dr. Blumenberg’s research is focused on the epidermis, expression of keratin genes, transcription profiling, keratinocyte differentiation, inflammatory diseases and cancers, and most recently the effects of the microbiome on the skin. He has published more than 100 peer-reviewed research articles and graduated numerous Ph.D. and postdoctoral students.",institutionString:null,institution:{name:"New York University Langone Medical Center",institutionURL:null,country:{name:"United States of America"}}},editorTwo:null,editorThree:null},subseries:{paginationCount:4,paginationItems:[{id:"14",title:"Cell and Molecular Biology",coverUrl:"https://cdn.intechopen.com/series_topics/covers/14.jpg",isOpenForSubmission:!0,editor:{id:"165627",title:"Dr.",name:"Rosa María",middleName:null,surname:"Martínez-Espinosa",slug:"rosa-maria-martinez-espinosa",fullName:"Rosa María Martínez-Espinosa",profilePictureURL:"https://mts.intechopen.com/storage/users/165627/images/system/165627.jpeg",biography:"Dr. Rosa María Martínez-Espinosa has been a Spanish Full Professor since 2020 (Biochemistry and Molecular Biology) and is currently Vice-President of International Relations and Cooperation development and leader of the research group 'Applied Biochemistry” (University of Alicante, Spain). Other positions she has held at the university include Vice-Dean of Master Programs, Vice-Dean of the Degree in Biology and Vice-Dean for Mobility and Enterprise and Engagement at the Faculty of Science (University of Alicante). She received her Bachelor in Biology in 1998 (University of Alicante) and her PhD in 2003 (Biochemistry, University of Alicante). She undertook post-doctoral research at the University of East Anglia (Norwich, U.K. 2004-2005; 2007-2008).\nHer multidisciplinary research focuses on investigating archaea and their potential applications in biotechnology. She has an H-index of 21. She has authored one patent and has published more than 70 indexed papers and around 60 book chapters.\nShe has contributed to more than 150 national and international meetings during the last 15 years. Her research interests include archaea metabolism, enzymes purification and characterization, gene regulation, carotenoids and bioplastics production, antioxidant\ncompounds, waste water treatments, and brines bioremediation.\nRosa María’s other roles include editorial board member for several journals related\nto biochemistry, reviewer for more than 60 journals (biochemistry, molecular biology, biotechnology, chemistry and microbiology) and president of several organizing committees in international meetings related to the N-cycle or respiratory processes.",institutionString:null,institution:{name:"University of Alicante",institutionURL:null,country:{name:"Spain"}}},editorTwo:null,editorThree:null},{id:"15",title:"Chemical Biology",coverUrl:"https://cdn.intechopen.com/series_topics/covers/15.jpg",isOpenForSubmission:!0,editor:{id:"441442",title:"Dr.",name:"Şükrü",middleName:null,surname:"Beydemir",slug:"sukru-beydemir",fullName:"Şükrü Beydemir",profilePictureURL:"https://s3.us-east-1.amazonaws.com/intech-files/0033Y00003GsUoIQAV/Profile_Picture_1634557147521",biography:"Dr. Şükrü Beydemir obtained a BSc in Chemistry in 1995 from Yüzüncü Yıl University, MSc in Biochemistry in 1998, and PhD in Biochemistry in 2002 from Atatürk University, Turkey. He performed post-doctoral studies at Max-Planck Institute, Germany, and University of Florence, Italy in addition to making several scientific visits abroad. He currently works as a Full Professor of Biochemistry in the Faculty of Pharmacy, Anadolu University, Turkey. Dr. Beydemir has published over a hundred scientific papers spanning protein biochemistry, enzymology and medicinal chemistry, reviews, book chapters and presented several conferences to scientists worldwide. He has received numerous publication awards from various international scientific councils. He serves in the Editorial Board of several international journals. Dr. Beydemir is also Rector of Bilecik Şeyh Edebali University, Turkey.",institutionString:null,institution:{name:"Anadolu University",institutionURL:null,country:{name:"Turkey"}}},editorTwo:{id:"13652",title:"Prof.",name:"Deniz",middleName:null,surname:"Ekinci",slug:"deniz-ekinci",fullName:"Deniz Ekinci",profilePictureURL:"https://s3.us-east-1.amazonaws.com/intech-files/0030O00002aYLT1QAO/Profile_Picture_1634557223079",biography:"Dr. Deniz Ekinci obtained a BSc in Chemistry in 2004, MSc in Biochemistry in 2006, and PhD in Biochemistry in 2009 from Atatürk University, Turkey. He studied at Stetson University, USA, in 2007-2008 and at the Max Planck Institute of Molecular Cell Biology and Genetics, Germany, in 2009-2010. Dr. Ekinci currently works as a Full Professor of Biochemistry in the Faculty of Agriculture and is the Head of the Enzyme and Microbial Biotechnology Division, Ondokuz Mayıs University, Turkey. He is a member of the Turkish Biochemical Society, American Chemical Society, and German Genetics society. Dr. Ekinci published around ninety scientific papers, reviews and book chapters, and presented several conferences to scientists. He has received numerous publication awards from several scientific councils. Dr. Ekinci serves as the Editor in Chief of four international books and is involved in the Editorial Board of several international journals.",institutionString:null,institution:{name:"Ondokuz Mayıs University",institutionURL:null,country:{name:"Turkey"}}},editorThree:null},{id:"17",title:"Metabolism",coverUrl:"https://cdn.intechopen.com/series_topics/covers/17.jpg",isOpenForSubmission:!0,editor:{id:"138626",title:"Dr.",name:"Yannis",middleName:null,surname:"Karamanos",slug:"yannis-karamanos",fullName:"Yannis Karamanos",profilePictureURL:"https://s3.us-east-1.amazonaws.com/intech-files/0030O00002g6Jv2QAE/Profile_Picture_1629356660984",biography:"Yannis Karamanos, born in Greece in 1953, completed his pre-graduate studies at the Université Pierre et Marie Curie, Paris, then his Masters and Doctoral degree at the Université de Lille (1983). He was associate professor at the University of Limoges (1987) before becoming full professor of biochemistry at the Université d’Artois (1996). He worked on the structure-function relationships of glycoconjugates and his main project was the investigations on the biological roles of the de-N-glycosylation enzymes (Endo-N-acetyl-β-D-glucosaminidase and peptide-N4-(N-acetyl-β-glucosaminyl) asparagine amidase). From 2002 he contributes to the understanding of the Blood-brain barrier functioning using proteomics approaches. He has published more than 70 papers. His teaching areas are energy metabolism and regulation, integration and organ specialization and metabolic adaptation.",institutionString:null,institution:{name:"Artois University",institutionURL:null,country:{name:"France"}}},editorTwo:null,editorThree:null},{id:"18",title:"Proteomics",coverUrl:"https://cdn.intechopen.com/series_topics/covers/18.jpg",isOpenForSubmission:!0,editor:{id:"200689",title:"Prof.",name:"Paolo",middleName:null,surname:"Iadarola",slug:"paolo-iadarola",fullName:"Paolo Iadarola",profilePictureURL:"https://s3.us-east-1.amazonaws.com/intech-files/0030O00002bSCl8QAG/Profile_Picture_1623568118342",biography:"Paolo Iadarola graduated with a degree in Chemistry from the University of Pavia (Italy) in July 1972. He then worked as an Assistant Professor at the Faculty of Science of the same University until 1984. In 1985, Prof. Iadarola became Associate Professor at the Department of Biology and Biotechnologies of the University of Pavia and retired in October 2017. Since then, he has been working as an Adjunct Professor in the same Department at the University of Pavia. His research activity during the first years was primarily focused on the purification and structural characterization of enzymes from animal and plant sources. During this period, Prof. Iadarola familiarized himself with the conventional techniques used in column chromatography, spectrophotometry, manual Edman degradation, and electrophoresis). Since 1995, he has been working on: i) the determination in biological fluids (serum, urine, bronchoalveolar lavage, sputum) of proteolytic activities involved in the degradation processes of connective tissue matrix, and ii) on the identification of biological markers of lung diseases. In this context, he has developed and validated new methodologies (e.g., Capillary Electrophoresis coupled to Laser-Induced Fluorescence, CE-LIF) whose application enabled him to determine both the amounts of biochemical markers (Desmosines) in urine/serum of patients affected by Chronic Obstructive Pulmonary Disease (COPD) and the activity of proteolytic enzymes (Human Neutrophil Elastase, Cathepsin G, Pseudomonas aeruginosa elastase) in sputa of these patients. More recently, Prof. Iadarola was involved in developing techniques such as two-dimensional electrophoresis coupled to liquid chromatography/mass spectrometry (2DE-LC/MS) for the proteomic analysis of biological fluids aimed at the identification of potential biomarkers of different lung diseases. He is the author of about 150 publications (According to Scopus: H-Index: 23; Total citations: 1568- According to WOS: H-Index: 20; Total Citations: 1296) of peer-reviewed international journals. He is a Consultant Reviewer for several journals, including the Journal of Chromatography A, Journal of Chromatography B, Plos ONE, Proteomes, International Journal of Molecular Science, Biotech, Electrophoresis, and others. He is also Associate Editor of Biotech.",institutionString:null,institution:{name:"University of Pavia",institutionURL:null,country:{name:"Italy"}}},editorTwo:{id:"201414",title:"Dr.",name:"Simona",middleName:null,surname:"Viglio",slug:"simona-viglio",fullName:"Simona Viglio",profilePictureURL:"https://s3.us-east-1.amazonaws.com/intech-files/0030O00002bRKDHQA4/Profile_Picture_1630402531487",biography:"Simona Viglio is an Associate Professor of Biochemistry at the Department of Molecular Medicine at the University of Pavia. She has been working since 1995 on the determination of proteolytic enzymes involved in the degradation process of connective tissue matrix and on the identification of biological markers of lung diseases. She gained considerable experience in developing and validating new methodologies whose applications allowed her to determine both the amount of biomarkers (Desmosine and Isodesmosine) in the urine of patients affected by COPD, and the activity of proteolytic enzymes (HNE, Cathepsin G, Pseudomonas aeruginosa elastase) in the sputa of these patients. Simona Viglio was also involved in research dealing with the supplementation of amino acids in patients with brain injury and chronic heart failure. She is presently engaged in the development of 2-DE and LC-MS techniques for the study of proteomics in biological fluids. The aim of this research is the identification of potential biomarkers of lung diseases. 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In recent years, the application of chemistry to biological molecules has gained significant interest in medicinal and pharmacological studies. This topic will be devoted to understanding the interplay between biomolecules and chemical compounds, their structure and function, and their potential applications in related fields. Being a part of the biochemistry discipline, the ideas and concepts that have emerged from Chemical Biology have affected other related areas. 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Behind these definitions are hidden all the aspects of normal and pathological functioning of all processes that the topic ‘Metabolism’ will cover within the Biochemistry Series. 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Thus proteomics, an area of research that detects all protein forms expressed in an organism, including splice isoforms and post-translational modifications, is more suitable than genomics for a comprehensive understanding of the biochemical processes that govern life. The most common proteomics applications are currently in the clinical field for the identification, in a variety of biological matrices, of biomarkers for diagnosis and therapeutic intervention of disorders. From the comparison of proteomic profiles of control and disease or different physiological states, which may emerge, changes in protein expression can provide new insights into the roles played by some proteins in human pathologies. Understanding how proteins function and interact with each other is another goal of proteomics that makes this approach even more intriguing. Specialized technology and expertise are required to assess the proteome of any biological sample. Currently, proteomics relies mainly on mass spectrometry (MS) combined with electrophoretic (1 or 2-DE-MS) and/or chromatographic techniques (LC-MS/MS). MS is an excellent tool that has gained popularity in proteomics because of its ability to gather a complex body of information such as cataloging protein expression, identifying protein modification sites, and defining protein interactions. 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