Open access

Five Essential Skills for 21st Century Quality Professionals in Health and Human Service Organisations

Written By

Cathy Balding

Submitted: 18 April 2011 Published: 23 March 2012

DOI: 10.5772/33204

From the Edited Volume

Quality Assurance and Management

Edited by Mehmet Savsar

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Written By

Cathy Balding

Submitted: 18 April 2011 Published: 23 March 2012