Open access peer-reviewed chapter

Measuring the Return of Quality Investments on Mobile Telecommunications Network

Written By

Manuel J. Vilares and Pedro S. Coelho

Submitted: February 9th, 2011 Reviewed: July 22nd, 2011 Published: December 16th, 2011

DOI: 10.5772/26565

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Written By

Manuel J. Vilares and Pedro S. Coelho

Submitted: February 9th, 2011 Reviewed: July 22nd, 2011 Published: December 16th, 2011