About the book
Over the last years, outsourcing and offshoring of business services have become an increasingly important organizational choice. In addition, inter-organizational partnerships have gained significant attention. In this sense, many research studies promote outsourcing and offshoring as specific forms of inter-firm relationship. Outsourcing is defined as the act of obtaining semi-finished products, finished products or services from an outside firm that were traditionally performed internally. On the other hand, offshoring is no longer promoted solely by cost-cutting considerations but by involving multiple factors, such as a search for and availability of talent and technologies; speed to market enhancement; refocusing on core business activities; increasing strategic flexibility and location-specific factors. In the literature, we find more and more statements and articles that take for granted the positive aspect of outsourcing, but there is still little understanding of the offshoring decision-making process. Thus, in general, this book will be devoted to the study of drivers, benefits, risks, and performance of outsourcing and offshoring, i.e., the classical arguments in favor of these types of decision-making processes. New perspectives about outsourcing and offshoring will be also presented.