About the book
When a mistake happens at work, what should you do? Do you look for who made the mistake and punish them? Or, do you work together to make sure it can’t happen again? If you make a mistake, do you report it, or do you keep it to yourself? In every industry, mistakes and errors can have grave consequences, and in medicine these consequences can be even more significant.
This book will discuss how the reporting of medical errors is changing. With real cases from health care and beyond, it will be shown that most errors don’t get reported and that they come from flaws in the system. Medical error disclosure around the world is shifting away from blaming people, to a no-fault model that seeks to improve the whole system of care. The error-disclosure policies in hospitals and other workplaces will also be presented.
The goal is to build a culture of safety; a culture where all team members can openly report their mistakes, and work together to continually improve the quality of patient care. By looking at health care under a microscope, it will be shown how bringing errors out into the open can improve everyone's daily work as well.