Open access peer-reviewed Edited Volume

Operations Management - Emerging Trend in the Digital Era

Antonella Petrillo

University of Napoli Parthenope


Fabio De Felice

University of Cassino and Southern Lazio

Germano Lambert-Torres

Gnarus Institute

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Erik Bonaldi

PS Solutions


Enabling Technologies Smart Manufacturing Real-Time Optimization Smart Maintenance Sustainability Service Operations Forecasting Lean Operations Decision Support System Multi-Criteria Approach Process Capability Operations Strategy

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About the book

Global competition has caused fundamental changes in the competitive environment of the manufacturing and service industries. Firms must develop strategic objectives which, upon achievement, result in a competitive advantage in the market place. The forces of globalization on one hand and rapidly growing marketing opportunities overseas, especially in emerging economies on the other, have led to the expansion of operations on a global scale. The subject matter is fascinating and timely. The book aims to cover the main topics characterizing operations management including both strategic issues and practical applications. Among the topics are forecasting, product and service design, decision making, management of quality and quality control, inventory management and supply chain management.

The idea of the book is to provide a clear presentation of the concepts, tools, and applications of the field of operations management. The book aims to take a global and strategic approach to the important topic of operations management (OM).

Publishing process

Book initiated and editor appointed

Date completed: May 29th 2020

Applications to edit the book are assessed and a suitable editor is selected, at which point the process begins.

Chapter proposals submitted and reviewed

Deadline Extended: Open for Submissions

Potential authors submit chapter proposals ready for review by the academic editor and our publishing review team.

Approved chapters written in full and submitted

Deadline for full chapters: August 18th 2020

Once approved by the academic editor and publishing review team, chapters are written and submitted according to pre-agreed parameters

Full chapters peer reviewed

Review results due: November 6th 2020

Full chapter manuscripts are screened for plagiarism and undergo a Main Editor Peer Review. Results are sent to authors within 30 days of submission, with suggestions for rounds of revisions.

Book compiled, published and promoted

Expected publication date: January 5th 2021

All chapters are copy-checked and typesetted before being published. IntechOpen regularly submits its books to major databases for evaluation and coverage, including the Clarivate Analytics Book Citation Index in the Web of ScienceTM Core Collection. Other discipline-specific databases are also targeted, such as Web of Science's BIOSIS Previews.

About the editor

Antonella Petrillo

University of Napoli Parthenope

Antonella Petrillo is a professor at the Department of Engineering of the University of Naples “Parthenope”, Italy. She received her PhD in mechanical engineering from the University of Cassino. Her research interests include sustainability, multi-criteria decision analysis, industrial plant, manufacturing, and safety. She serves as an international reviewer for over 50 international journals and she is a member of the Scientific Committee for PhD Programs, International Conferences and Proposal Evaluations.

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Book chapters authored 6

Books edited 2

Introducing your Author Service Manager

Ms. Sandra Maljavac

As an Author Service Manager my responsibilities include monitoring and facilitating all publishing activities for authors and editors. From chapter submission and review, to approval and revision, copyediting and design, until final publication, I work closely with authors and editors to ensure a simple and easy publishing process. I maintain constant and effective communication with authors, editors and reviewers, which allows for a level of personal support that enables contributors to fully commit and concentrate on the chapters they are writing, editing, or reviewing. I assist authors in the preparation of their full chapter submissions and track important deadlines and ensure they are met. I help to coordinate internal processes such as linguistic review, and monitor the technical aspects of the process. As an ASM I am also involved in the acquisition of editors. Whether that be identifying an exceptional author and proposing an editorship collaboration, or contacting researchers who would like the opportunity to work with IntechOpen, I establish and help manage author and editor acquisition and contact.

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