Today’s society, economy, and community are involved in terms of information technology usage. Thai university is a national university that has been highly supported by the Thai government. The term “autonomous university” refers to being independently organized under “bureaucratic frameworks.” In other words, being an autonomous university lets the university to re-engineer itself to stay up-to-date for current market demands for labor. Most universities are already autonomous universities, but the system and structures still remain inefficient. Papers are used for records. Thai university has not kept records in soft copies. It is difficult to re-engineer university system because, to implement a new structure, it incurs huge costs. To digitize the university system, technologies, training program, and expertise are required. Moreover, online education and mobile students seem to be far though technology has been fundamentally implemented. Thai university mostly offers traditional classes, which it requires the students to attend with all paper works for the entire period. Active learning that has always been mentioned by government has still not been completely applied. According to these reasons the authors would like to recommend digital instruments, a way to re-engineer university systems, and other factors to support better educational systems.
Part of the book: e-Services