This chapter is about the spiritual environment management tool, which includes spirituality at work and spiritual practices. This management tool is divided into two steps: diagnostic of the worker’s perceptions about spirituality at work (first step) and spiritual practices design (second step). By meaning, spirituality at work can help healthcare managers to build effective teamwork in medicine. Spirituality at work has a multidimensional and measurable nature and is aligned with the three principles of the World Health Organization, based on two arguments: the new approach should be preventive and should promote partnership. This fact allows the managers as well the human resource department to classify the organizational environment on the next spiritual issues in the first step: meaningful work; opportunities for inner life; the sense of community; alignment with the organization’s value; emotional balance and inner peace. The reduction of medical errors to improve patient safety require the performance of multistep tasks of the great complexity of healthcare professionals, and this chapter pretends to show how the spiritual environment management tool can contribute with the “all working together” goal through a multi-disciplinary care team.
Part of the book: Teamwork in Healthcare