Control charts are important tools of statistical quality control to enhance quality. Quality improvement methods have been applied in the last few 10 years to fulfill the needs of consumers. The product has to retain the desired properties with the least possible defects, while maximizing profit. There are natural variations in production, but there are also assignable causes which do not form part of chance. Control charts are used to monitor production; in particular, their application may serve as an “early warning” index regarding potential “out-of-control” processes. In order to keep production under control, different control charts which are prepared for dissimilar cases are established incorporating upper and lower control limits. There are a number of control charts in use and are grouped mainly as control charts for variables and control charts for attributes. Points plotted on the charts may reveal certain patterns, which in turn allows the user to obtain specific information. Patterns showing deviations from normal behavior are raw material, machine setting or measuring method, human, and environmental factors, inadvertently affecting the quality of product. The information obtained from control charts assists the user to take corrective actions, hence opting for specified nominal values enhancing as such quality.
Part of the book: Quality Management Systems