Dr. Adem Karahoca received his B.Sc. degree in Mathematical Engineering from Istanbul Technical University, M.Sc. and Ph.D. degrees in Software Engineering from Istanbul University. His research interests and expertise include mobile telecommunication software, data mining, management information systems, bioinformatics, information systems, business intelligence, computers in education, and human computer interaction. He has written 26 IT related books and book chapters. He has supervised different variety of IT research and application projects. He is currently working on the churn and fraud management in telecom.