Summary of the studies.
\\n\\n
Released this past November, the list is based on data collected from the Web of Science and highlights some of the world’s most influential scientific minds by naming the researchers whose publications over the previous decade have included a high number of Highly Cited Papers placing them among the top 1% most-cited.
\\n\\nWe wish to congratulate all of the researchers named and especially our authors on this amazing accomplishment! We are happy and proud to share in their success!
Note: Edited in March 2021
\\n"}]',published:!0,mainMedia:{caption:"Highly Cited",originalUrl:"/media/original/117"}},components:[{type:"htmlEditorComponent",content:'IntechOpen is proud to announce that 191 of our authors have made the Clarivate™ Highly Cited Researchers List for 2020, ranking them among the top 1% most-cited.
\n\nThroughout the years, the list has named a total of 261 IntechOpen authors as Highly Cited. Of those researchers, 69 have been featured on the list multiple times.
\n\n\n\nReleased this past November, the list is based on data collected from the Web of Science and highlights some of the world’s most influential scientific minds by naming the researchers whose publications over the previous decade have included a high number of Highly Cited Papers placing them among the top 1% most-cited.
\n\nWe wish to congratulate all of the researchers named and especially our authors on this amazing accomplishment! We are happy and proud to share in their success!
Note: Edited in March 2021
\n'}],latestNews:[{slug:"intechopen-supports-asapbio-s-new-initiative-publish-your-reviews-20220729",title:"IntechOpen Supports ASAPbio’s New Initiative Publish Your Reviews"},{slug:"webinar-introduction-to-open-science-wednesday-18-may-1-pm-cest-20220518",title:"Webinar: Introduction to Open Science | Wednesday 18 May, 1 PM CEST"},{slug:"step-in-the-right-direction-intechopen-launches-a-portfolio-of-open-science-journals-20220414",title:"Step in the Right Direction: IntechOpen Launches a Portfolio of Open Science Journals"},{slug:"let-s-meet-at-london-book-fair-5-7-april-2022-olympia-london-20220321",title:"Let’s meet at London Book Fair, 5-7 April 2022, Olympia London"},{slug:"50-books-published-as-part-of-intechopen-and-knowledge-unlatched-ku-collaboration-20220316",title:"50 Books published as part of IntechOpen and Knowledge Unlatched (KU) Collaboration"},{slug:"intechopen-joins-the-united-nations-sustainable-development-goals-publishers-compact-20221702",title:"IntechOpen joins the United Nations Sustainable Development Goals Publishers Compact"},{slug:"intechopen-signs-exclusive-representation-agreement-with-lsr-libros-servicios-y-representaciones-s-a-de-c-v-20211123",title:"IntechOpen Signs Exclusive Representation Agreement with LSR Libros Servicios y Representaciones S.A. de C.V"},{slug:"intechopen-expands-partnership-with-research4life-20211110",title:"IntechOpen Expands Partnership with Research4Life"}]},book:{item:{type:"book",id:"5961",leadTitle:null,fullTitle:"Caregiving and Home Care",title:"Caregiving and Home Care",subtitle:null,reviewType:"peer-reviewed",abstract:"The management of chronic diseases is one of the tasks of all members of the health team, and different models need to be applied in the practice of chronic care management. One of these models is home care services. There are two main sections in this book. In the first part of the section, the concept of caregiving and care at home is explained. In the second part, the responsibilities of caregivers at home and the responsibilities of caregivers of people who have health problems that occur during different periods of life are discussed. In the second section, the problems of caregivers are also included. I would like to think that what is quoted in this book, which contains examples from different cultures of the world for home care approaches, will contribute to the development of home care services. This book is presented to all health professionals working in the field of health services as well as health politics professionals and students trained in these areas.",isbn:"978-953-51-3779-5",printIsbn:"978-953-51-3778-8",pdfIsbn:"978-953-51-4006-1",doi:"10.5772/66261",price:119,priceEur:129,priceUsd:155,slug:"caregiving-and-home-care",numberOfPages:238,isOpenForSubmission:!1,isInWos:null,isInBkci:!1,hash:"b7f61b50c25b4ac5267528a64c8a51cb",bookSignature:"Mukadder Mollaoglu",publishedDate:"February 14th 2018",coverURL:"https://cdn.intechopen.com/books/images_new/5961.jpg",numberOfDownloads:15723,numberOfWosCitations:15,numberOfCrossrefCitations:17,numberOfCrossrefCitationsByBook:2,numberOfDimensionsCitations:31,numberOfDimensionsCitationsByBook:3,hasAltmetrics:0,numberOfTotalCitations:63,isAvailableForWebshopOrdering:!0,dateEndFirstStepPublish:"November 8th 2016",dateEndSecondStepPublish:"November 29th 2016",dateEndThirdStepPublish:"September 17th 2017",dateEndFourthStepPublish:"October 17th 2017",dateEndFifthStepPublish:"December 17th 2017",currentStepOfPublishingProcess:5,indexedIn:"1,2,3,4,5,6",editedByType:"Edited by",kuFlag:!1,featuredMarkup:null,editors:[{id:"43900",title:"Prof.",name:"Mukadder",middleName:null,surname:"Mollaoğlu",slug:"mukadder-mollaoglu",fullName:"Mukadder Mollaoğlu",profilePictureURL:"https://mts.intechopen.com/storage/users/43900/images/system/43900.png",biography:"Professor Dr. Mukadder Mollaoğlu is a member of the Faculty of Health Sciences, Sivas Cumhuriyet University, Turkey. Her research interests are health promotion, care management in chronic diseases, quality of life, life satisfaction, home care, needs of caregivers, improving self-care activities in chronic diseases, self-efficacy, medicine, and nursing ethics. Her research studies have been published in many high-impact journals and have received numerous citations. She has also published several books and book chapters. Professor Mollaoğlu received two first prizes for her work on life satisfaction and home care in chronic diseases, one in Sweden (Malmö) and the other in France (Strasbourg). In addition, she received the Lütfi Abay Culture and Education Foundation (LAKEV) science award in 2020 for research in the field of health sciences.",institutionString:"Cumhuriyet University",position:null,outsideEditionCount:0,totalCites:0,totalAuthoredChapters:"2",totalChapterViews:"0",totalEditedBooks:"3",institution:{name:"Cumhuriyet University",institutionURL:null,country:{name:"Turkey"}}}],equalEditorOne:null,equalEditorTwo:null,equalEditorThree:null,coeditorOne:null,coeditorTwo:null,coeditorThree:null,coeditorFour:null,coeditorFive:null,topics:[{id:"1056",title:"Neurology",slug:"neurology"}],chapters:[{id:"58377",title:"Caregiving and the Family",doi:"10.5772/intechopen.72627",slug:"caregiving-and-the-family",totalDownloads:1524,totalCrossrefCites:1,totalDimensionsCites:1,hasAltmetrics:1,abstract:"Caregiving is the routine rendering of care by a caregiver who has taken the sole responsibility for ensuring that the fundamental needs of the care recipient are met. With the population aging and the increasing trend of non-communicable diseases (NCDs), the need and the demand for home care will rise exponentially. Caregiving for most chronic illnesses has become a fastidious task requiring a combination of formal and informal caregivers to meet the needs of care recipients. The informal caregiving role falls squarely on the shoulders of the family, which remains the basic unit of every society connected biologically, legally or by choice, from which one expects a measure of physical, financial, and emotional support. This chapter discusses caregiving, home care, and the family against the backdrop of diverse world realities in beliefs and attitudes towards healthcare services and home care. It attests to the preferences for home care by some group of patients with chronic/terminal illnesses, especially the elderly, and it also expounds on reasons for this preference, the benefits to the patients and the family, including the family’s need for support in dealing with the burden of caregiving for relatives with chronic illnesses.",signatures:"Olawunmi Olagundoye and Morenike Alugo",downloadPdfUrl:"/chapter/pdf-download/58377",previewPdfUrl:"/chapter/pdf-preview/58377",authors:[{id:"220161",title:"Dr.",name:"Olawunmi",surname:"Olagundoye",slug:"olawunmi-olagundoye",fullName:"Olawunmi Olagundoye"},{id:"222070",title:"BSc.",name:"Morenike",surname:"Alugo",slug:"morenike-alugo",fullName:"Morenike Alugo"}],corrections:null},{id:"55287",title:"Caregiver Burden and Responsibilities for Nurses to Reduce Burnout",doi:"10.5772/intechopen.68761",slug:"caregiver-burden-and-responsibilities-for-nurses-to-reduce-burnout",totalDownloads:1652,totalCrossrefCites:1,totalDimensionsCites:3,hasAltmetrics:0,abstract:"The world has been aging, and technology has been advancing. Increasing population and chronic diseases indicate that importance of home care will continue. Many important chronic diseases in the world-such as chronic obstructive pulmonary disease (COPD), hemodialysis and heart failure-affect the daily life and quality of life of the individual negatively. The patient needs help and support from the caregiver in many ways, such as using medicines, maintaining health checks, and maintaining daily living activities. In particular, in the home care process of the disease, there are difficulties in the physical, social, emotional and economical areas for both individuals and caregivers. Through the role of educator, the nurse can help to share the burden of care with family members, to give equal responsibility for each individual in the family and to plan the care period.",signatures:"Birsel Canan Demirbağ, Çiğdem Gamze Özkan, Betül Bayrak and\nYeter Kurt",downloadPdfUrl:"/chapter/pdf-download/55287",previewPdfUrl:"/chapter/pdf-preview/55287",authors:[{id:"92934",title:"Dr.",name:"Birsel Canan",surname:"Demirbag",slug:"birsel-canan-demirbag",fullName:"Birsel Canan Demirbag"},{id:"202866",title:"Dr.",name:"Çiğdem Gamze",surname:"Özkan",slug:"cigdem-gamze-ozkan",fullName:"Çiğdem Gamze Özkan"},{id:"202867",title:"Ms.",name:"Betül",surname:"Bayrak",slug:"betul-bayrak",fullName:"Betül Bayrak"},{id:"202868",title:"Ms.",name:"Yeter",surname:"Kurt",slug:"yeter-kurt",fullName:"Yeter Kurt"}],corrections:null},{id:"55590",title:"Overburden in Alzheimer’s Patient Caregivers",doi:"10.5772/intechopen.69148",slug:"overburden-in-alzheimer-s-patient-caregivers",totalDownloads:1046,totalCrossrefCites:0,totalDimensionsCites:0,hasAltmetrics:0,abstract:"The figure of the caregiver of dependent elderly people is presently the subject of a large volume of scientific publications. In various disciplines of health and social sciences, an analysis of the terminology referring to these caregivers, specifically those who are untrained and unpaid for such care, in recent scientific publications, is considered necessary. This chapter makes a comprehensive analysis of the characteristics and needs of caregivers of elderly dependents with Alzheimer’s disease. From a realistic and practical point of view, it is the impact of research on improving the quality of life of caregivers which is important. In addition, this analysis attempts to complete a process addressing theoretical and methodological aspects, in which various problems are detected, for their effective application in the field of care of dependency.",signatures:"María del Carmen Pérez‐Fuentes, María del Mar Molero Jurado and\nJosé Jesús Gázquez Linares",downloadPdfUrl:"/chapter/pdf-download/55590",previewPdfUrl:"/chapter/pdf-preview/55590",authors:[{id:"201481",title:"Dr.",name:"María Del Mar",surname:"Molero Jurado",slug:"maria-del-mar-molero-jurado",fullName:"María Del Mar Molero Jurado"},{id:"202924",title:"Dr.",name:"María Del Carmen",surname:"Pérez-Fuentes",slug:"maria-del-carmen-perez-fuentes",fullName:"María Del Carmen Pérez-Fuentes"},{id:"202925",title:"Dr.",name:"José Jesús",surname:"Gázquez Linares",slug:"jose-jesus-gazquez-linares",fullName:"José Jesús Gázquez Linares"}],corrections:null},{id:"56822",title:"Effect of Phone Interviews and Anger Management Training Provided to Caregivers of the Patients with Breast Cancer in Turkey",doi:"10.5772/intechopen.70435",slug:"effect-of-phone-interviews-and-anger-management-training-provided-to-caregivers-of-the-patients-with",totalDownloads:1003,totalCrossrefCites:0,totalDimensionsCites:0,hasAltmetrics:0,abstract:"Background: Psychosocial interventions involve anger management training and phone interviews to the family of the patients with breast cancer.",signatures:"Birgül Özkan, Selahattin Menteş and Gökmen Zarasız",downloadPdfUrl:"/chapter/pdf-download/56822",previewPdfUrl:"/chapter/pdf-preview/56822",authors:[{id:"189970",title:"Dr.",name:"Birgul",surname:"Ozkan",slug:"birgul-ozkan",fullName:"Birgul Ozkan"},{id:"203470",title:"Dr.",name:"Gokmen",surname:"Zararsız",slug:"gokmen-zararsiz",fullName:"Gokmen Zararsız"},{id:"212318",title:"Dr.",name:"Selahattin",surname:"Menteş",slug:"selahattin-mentes",fullName:"Selahattin Menteş"}],corrections:null},{id:"58200",title:"Caregivers of Patients on Haemodialysis",doi:"10.5772/intechopen.72400",slug:"caregivers-of-patients-on-haemodialysis",totalDownloads:1744,totalCrossrefCites:6,totalDimensionsCites:9,hasAltmetrics:0,abstract:"Background: Caregivers of patients on haemodialysis play a vital role in their lives. They have to look after them, their medical treatment and diet, to accompany them to dialysis unit, to help them in everyday activities, and to provide psychological support.",signatures:"Grapsa Eirini and Gerogianni Georgia",downloadPdfUrl:"/chapter/pdf-download/58200",previewPdfUrl:"/chapter/pdf-preview/58200",authors:[{id:"219588",title:"Associate Prof.",name:"Eirini",surname:"Grapsa",slug:"eirini-grapsa",fullName:"Eirini Grapsa"},{id:"223289",title:"MSc.",name:"Georgia",surname:"Gerogianni",slug:"georgia-gerogianni",fullName:"Georgia Gerogianni"}],corrections:null},{id:"55698",title:"Impact of a Parent’s Neurodegenerative Disease and Care on the Daily Life of Children",doi:"10.5772/intechopen.68839",slug:"impact-of-a-parent-s-neurodegenerative-disease-and-care-on-the-daily-life-of-children",totalDownloads:1090,totalCrossrefCites:2,totalDimensionsCites:3,hasAltmetrics:0,abstract:"The purpose of the study described in this chapter was to explore children’s and parents’ views of how a neurodegenerative disease in a parent influences the daily life of the child. Focus groups were carried out with nine families of children, adolescents and parents with and without Parkinson’s disease, Multiple Sclerosis (MS) and Huntington’s disease. Each group met twice over a period of 4 weeks. Data were transcribed and analysed using qualitative content analysis. The results explored the meaning of the two categories: consequences in daily life and influence of disease on children. These categories emerged out of the following subcategories: economy, responsibility, living with personal assistants, being and feeling, being different, activities and the symptoms of the disease. A parent’s disease has an impact on the individual child who is affected emotionally and psychologically, and with regard to practical issues and basic needs. The parent’s and the family’s needs for support create a conflict between the child’s rights for health, well‐being and privacy and the needs and rights of the parent with the disease for high quality care. The negative impacts also relate to lack of information and knowledge about the disease and the family’s need for economic support.",signatures:"Ulrika Ferm, Stefan Nilsson, Margaretha Jenholt Nolbris, Petra\nLinnsand and Annikki Jonsson",downloadPdfUrl:"/chapter/pdf-download/55698",previewPdfUrl:"/chapter/pdf-preview/55698",authors:[{id:"87388",title:"Dr.",name:"Ulrika",surname:"Ferm",slug:"ulrika-ferm",fullName:"Ulrika Ferm"},{id:"205131",title:"Dr.",name:"Stefan",surname:"Nilsson",slug:"stefan-nilsson",fullName:"Stefan Nilsson"},{id:"205132",title:"Dr.",name:"Margaretha",surname:"Jenholt Nolbris",slug:"margaretha-jenholt-nolbris",fullName:"Margaretha Jenholt Nolbris"},{id:"205135",title:"MSc.",name:"Petra",surname:"Linnsand",slug:"petra-linnsand",fullName:"Petra Linnsand"},{id:"205138",title:"Dr.",name:"Annikki",surname:"Jonsson",slug:"annikki-jonsson",fullName:"Annikki Jonsson"}],corrections:null},{id:"55834",title:"Psychopathological Symptoms in Caregivers of Demented and Nondemented Patients",doi:"10.5772/intechopen.69432",slug:"psychopathological-symptoms-in-caregivers-of-demented-and-nondemented-patients",totalDownloads:1186,totalCrossrefCites:1,totalDimensionsCites:4,hasAltmetrics:0,abstract:"Currently, more than 1 in 10 adults living in the Organization for Economic Co‐operation and Development is involved in nonprofessional care of a dependent family member. The main causes of dependence are dementia, followed by other conditions such as cerebrovascular accidents, limb impairment, depression, and vision impairment. Although care provided by the caregiver is crucial to the well‐being of the cared person, it can also have negative consequences on the caregiver’s emotional state. This chapter aims to describe the psychopathological symptoms experienced by caregivers based on the condition of the person cared for. A bibliographic search was conducted to examine the effects of care on the emotional state of caregivers, distinguishing patients with dementia from those with other conditions. Depressive and anxiety symptoms were the most frequent psychopathological symptoms, both in caregivers of demented and nondemented patients, experienced by caregivers of patients with dementia, cerebrovascular accidents, traumatic brain injury, schizophrenia, cancer, amyotrophic lateral sclerosis, and autism spectrum disorder. In caregivers of patients with bipolar disorder and vision impairment, depressive symptoms were most prominent, whereas anxiety symptoms were common in caregivers of patients with spinal cord injuries. Sleep disturbances were found among caregivers of dementia and schizophrenia patients. Strategies for preventing psychopathological symptoms were provided and the importance of professional support when they occur was pointed out.",signatures:"Fernando L. Vázquez, Patricia Otero, Vanessa Blanco, Lara López\nand Ángela Torres",downloadPdfUrl:"/chapter/pdf-download/55834",previewPdfUrl:"/chapter/pdf-preview/55834",authors:[{id:"90871",title:"Prof.",name:"Fernando",surname:"Vázquez",slug:"fernando-vazquez",fullName:"Fernando Vázquez"},{id:"93961",title:"Prof.",name:"Angela",surname:"Torres",slug:"angela-torres",fullName:"Angela Torres"},{id:"202009",title:"Prof.",name:"Patricia",surname:"Otero",slug:"patricia-otero",fullName:"Patricia Otero"},{id:"202059",title:"Prof.",name:"Vanessa",surname:"Blanco",slug:"vanessa-blanco",fullName:"Vanessa Blanco"},{id:"202064",title:"MSc.",name:"Lara",surname:"López",slug:"lara-lopez",fullName:"Lara López"}],corrections:null},{id:"58275",title:"Child Undernourishment and Development: The Influence of Caregiver Practices",doi:"10.5772/intechopen.72616",slug:"child-undernourishment-and-development-the-influence-of-caregiver-practices",totalDownloads:1199,totalCrossrefCites:0,totalDimensionsCites:0,hasAltmetrics:0,abstract:"Children living in poverty are at risk of malnutrition and developmental delays. In addition to environmental constraints, caregiver practices can exacerbate or mitigate effects of economic scarcity on these issues. This study explores the influence of rearing practices and socioemotional caregiver factors on the nutritional status and psychological development in a sample of Mexican children; also, the participation of some sociodemographic variables is analyzed. Sixteen children (9–19 months old) at risk of malnutrition or malnourished and their main caregivers participated. In addition to the nutritional status, infant development was assessed using the Bayley Child Development Scales. The caregiver answered questionnaires on demographics, parenting practice (RPS Questionnaire), and parenting stress (Parenting Stress Index). According to expectations, positive relations between responsive-rearing practices and children-favorable condition were found, and negative associations between parental stress and child indicators of optimal nourishment and development were also found. Some demographic factors were associated with the caregiver and the child variables. Results found have limitations imposed by the sample size to conclude on the direction of the effects in the relationships obtained. Despite this, the results show the relevance of the caregiver’s characteristics and practices.",signatures:"Assol Cortés-Moreno",downloadPdfUrl:"/chapter/pdf-download/58275",previewPdfUrl:"/chapter/pdf-preview/58275",authors:[{id:"219758",title:"Dr.",name:"Assol",surname:"Cortés Moreno",slug:"assol-cortes-moreno",fullName:"Assol Cortés Moreno"}],corrections:null},{id:"55216",title:"Caregiving and Experiences of Health, Illness and Coping in the Context of Paediatric and Adolescent HIV and Poverty",doi:"10.5772/intechopen.68759",slug:"caregiving-and-experiences-of-health-illness-and-coping-in-the-context-of-paediatric-and-adolescent-",totalDownloads:1085,totalCrossrefCites:0,totalDimensionsCites:0,hasAltmetrics:0,abstract:"The contextual challenges in the context of HIV negatively impact the social ecology of the families. The consequences of this are that it adversely impacts the psychosocial functioning of caregivers and health and well‐being of the children. The findings showed that caregiving is performed, not only in the context of maternal HIV infection, but also in the context of inadequate material and financial resources and single‐head households where women assume the primary caregiving role. Caregiving is also complicated by the issue of maternal death and abandonment, where relatives (i.e. mainly grandparents) assume the role of the primary caregivers of children infected with HIV. On the other hand, emerging studies that started to focus on enhancing resilience in children whose caregiver is HIV positive holds promise to the fact that adequate interventions can have long‐lasting benefits on the developmental and psychological trajectory of HIV‐positive children and their HIV‐positive caregivers. Consequently, the link between poverty and HIV/AIDS has been established, and its impact on perinatal, infancy and early‐childhood development outcomes is clearly documented.",signatures:"Antonio G. Lentoor",downloadPdfUrl:"/chapter/pdf-download/55216",previewPdfUrl:"/chapter/pdf-preview/55216",authors:[{id:"202887",title:"Dr.",name:"Antonio",surname:"Lentoor",slug:"antonio-lentoor",fullName:"Antonio Lentoor"}],corrections:null},{id:"56402",title:"Improving Quality of Life: Home Care for Chronically Ill and Elderly People",doi:"10.5772/intechopen.70113",slug:"improving-quality-of-life-home-care-for-chronically-ill-and-elderly-people",totalDownloads:1433,totalCrossrefCites:3,totalDimensionsCites:3,hasAltmetrics:0,abstract:"In this chapter, we propose a system especially created for elderly or chronically ill people that are with special needs and poor familiarity with technology. The system combines home monitoring of physiological and emotional states through a set of wearable sensors, user-controlled (automated) home devices, and a central control for integration of the data, in order to provide a safe and friendly environment according to the limited capabilities of the users. The main objective is to create the easy, low-cost automation of a room or house to provide a friendly environment that enhances the psychological condition of immobilized users. In addition, the complete interaction of the components provides an overview of the physical and emotional state of the user, building a behavior pattern that can be supervised by the care giving staff. This approach allows the integration of physiological signals with the patient’s environmental and social context to obtain a complete framework of the emotional states.",signatures:"Natalia López Celani, Sergio Ponce, Olga Lucía Quintero and\nFrancisco Vargas-Bonilla",downloadPdfUrl:"/chapter/pdf-download/56402",previewPdfUrl:"/chapter/pdf-preview/56402",authors:[{id:"164196",title:"Dr.Ing.",name:"Natalia",surname:"López",slug:"natalia-lopez",fullName:"Natalia López"},{id:"203016",title:"Prof.",name:"Sergio",surname:"Ponce",slug:"sergio-ponce",fullName:"Sergio Ponce"},{id:"203017",title:"Dr.",name:"Olga Lucia",surname:"Quintero",slug:"olga-lucia-quintero",fullName:"Olga Lucia Quintero"},{id:"210461",title:"Prof.",name:"Francisco",surname:"Vargas-Bonilla",slug:"francisco-vargas-bonilla",fullName:"Francisco Vargas-Bonilla"}],corrections:null},{id:"58764",title:"The Role of Educational Technology in Caregiving",doi:"10.5772/intechopen.72887",slug:"the-role-of-educational-technology-in-caregiving",totalDownloads:1172,totalCrossrefCites:0,totalDimensionsCites:4,hasAltmetrics:0,abstract:"Huge demographic and socio-economic changes are part of the experience of present societies. One consequence is the aging of the population and increasingly more people without the capacity for self-care. The provision of intergenerational care, namely caring for the older individuals, is a focus of attention for health professionals, but is also part of the political and social agenda. There is a need to regulate, support, and facilitate the daily life of families who have a dependent aged member. In contemporary societies, the use of information and communication technologies (ICT) is an important driver of innovation, responsible for a large transformation of living standards and new social behaviors. Within the scope of the provision of informal care, ICT can provide a great support, representing a primordial tool for updating the organizations in order to improve their efficiency, incorporating and making available services, and anticipating needs. Thus, the development of equipment, electronic applications, and websites for the elderly or their family caregivers should be conceptualized and customized to the profile of these users. A major challenge faced by healthcare institutions is to focus their services by organizing them around citizens’ needs.",signatures:"Maria José Lumini, Fátima Araújo and Teresa Martins",downloadPdfUrl:"/chapter/pdf-download/58764",previewPdfUrl:"/chapter/pdf-preview/58764",authors:[{id:"219057",title:"Prof.",name:"Maria José",surname:"Lumini",slug:"maria-jose-lumini",fullName:"Maria José Lumini"},{id:"219062",title:"Prof.",name:"Teresa",surname:"Martins",slug:"teresa-martins",fullName:"Teresa Martins"},{id:"219065",title:"Prof.",name:"Maria De Fátima",surname:"Araújo",slug:"maria-de-fatima-araujo",fullName:"Maria De Fátima Araújo"}],corrections:null},{id:"57882",title:"Using Information and Communication Technology in Home Care for the Elderly",doi:"10.5772/intechopen.72083",slug:"using-information-and-communication-technology-in-home-care-for-the-elderly",totalDownloads:1590,totalCrossrefCites:3,totalDimensionsCites:4,hasAltmetrics:0,abstract:"Due to population aging, countries’ financial capacities to maintain the current level and scope of services and institutional care for the elderly are decreasing, which is why there are increasing demands to rationalize services and residential care for the elderly as much as possible. The society has responded to such issues with the idea that the elderly should be able to remain in their home environment as long as possible, where they would be able to lead their lives with the best possible quality of life. People support the idea broadly because it meets the desires and needs of the elderly. Most want to stay at home, and in the same social environment, they want to maintain their autonomy as long as possible. To make to the elderly, the possibility to remain in their living environments and moving elder-care activities to their homes can be achieved with the help of information and communication technology (ICT) by which home care could be provided remotely.",signatures:"Boštjan Kerbler",downloadPdfUrl:"/chapter/pdf-download/57882",previewPdfUrl:"/chapter/pdf-preview/57882",authors:[{id:"218952",title:"Dr.",name:"Bostjan",surname:"Kerbler",slug:"bostjan-kerbler",fullName:"Bostjan Kerbler"}],corrections:null}],productType:{id:"1",title:"Edited Volume",chapterContentType:"chapter",authoredCaption:"Edited by"},subseries:null,tags:null},relatedBooks:[{type:"book",id:"6013",title:"Well-being and Quality of Life",subtitle:"Medical Perspective",isOpenForSubmission:!1,hash:"8ce9412b0c4cf7532a3ed3269e5a8ebf",slug:"well-being-and-quality-of-life-medical-perspective",bookSignature:"Mukadder Mollaoglu",coverURL:"https://cdn.intechopen.com/books/images_new/6013.jpg",editedByType:"Edited 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The rise of Taylorism, standardisation, electrical systems, electronic systems and computing, and now, quantum computing, has given scheduling a whole World of importance.
\r\n\tFrom practice to a mathematical and technological application, scheduling has become another form of art: an algorithmic art, declined in as many OS and hardware constraints, from embedded systems onboard an aircraft or a spacecraft to databases in all financial and Internet servers.
\r\n\tThey have become ubiquitous so that a large part of our civilisational development is supported by their reliability, redundancy, and optimisation capacity. Like all of our civilisational assets, they are benefiting from scientific breakthrough in computational sciences such as evolutionary algorithms, Artificial Intelligence, and quantum computing. If not by using it, by being in need of adapting to the next generation of computing. Space development is also bringing new challenges, especially in redundancy and reliability.
The usage of wearable technology is increasing rapidly, and the effects of user healthcare are enormous. Today\'s smart devices have more built‐in sensors than before. Wearable sensors are small devices which are carried by people, while they are performing daily activities. These sensors such as an accelerometer, microphone, GPS and barometer record the physical condition of person such as location change, moving direction and moving speed. Latest smartphones and smartwatches have many wearable sensors as built‐in [1, 2]. Because of equipped with various on‐board sensors, smartphones and wrist‐worn devices such as smartwatches are being extensively used for activity recognition in recent studies [3]. With the popularity of the smartwatches, wrist‐worn sensor devices will become an increasingly important tool in personal health monitoring [4]. Statistical learning methods are generally used in activity recognition studies. Statistical learning refers to a set of tools for modelling and understanding complex datasets. It is a recently developed area in statistics and blends with parallel developments in computer science and, in particular, machine learning [5].
\nThe aim of this chapter is to investigate the usage of statistical learning methods on wearable devices and carry out a case study for recognition of human activities with accelerometer data of smartwatch by using statistical learning methods. This chapter is organized as follows: related works are described in detail in Section 2. Then, overview of statistical methods is mentioned in Section 3. Next, human activity recognition with smartwatches is explained in Section 4. Finally, Section 5 concludes the chapter.
When examining the literature, various studies are found statistical learning methods with wearable devices. Wang et al. [6] imagined a user typing on a laptop keyboard while wearing a smartwatch. The accelerometer and gyroscope data, which obtained from Samsung Galaxy Live, were used as training data, and processed through a sequence of steps, including key‐press detection, hand‐motion tracking, character point cloud computation and Bayesian modelling and inference. Shoaib et al. [3] carried out to recognize of different living activities by using a smartphone and a smartwatch simultaneously and evaluated their effectiveness in recognizing human activities. They used J48, kNN and SVM (support vector machines) to recognize 13 various activities. da Silva and Galeazzo [7] presented the development of a system based on computational intelligence techniques and on an accelerometer to perform, in a comfortable and non‐intrusive manner, the recognition of basic movements of a person’s routine. Three different computational intelligence techniques were evaluated in order to search for the best performance of the recognition of the movements executed by the watch user. Chernbumroong et al. [8] studied classification of five human activities by using only accelerometer data and two learning algorithms: Artificial Neural Networks and Decision Tree C4.5. Scholl and van Laerhoven [9] presented a feasibility study with smokers wearing an accelerometer device on their wrist over the course of a week to detect their smoking habits based on detecting typical gestures carried out while smoking a cigarette. The Gaussian method was used as a classifier. Dong et al. [10] described a new method that uses a watch‐like configuration of sensors to continuously track wrist motion throughout the day and automatically detect periods of eating. Accelerometer and gyroscope sensor data were used in this study. Ramos‐Garcia and Hoover [11] developed a Hidden Markov model (HMM) and compared its recognition performance against a non‐sequential classifier (kNN), using a set of four actions (rest, utensiling, bite and drink). Trost et al. [12] compared the activity recognition rates of an activity classifier trained on acceleration signal collected on the wrist and hip. Features were extracted from 10 seconds windows and inputted into a regularized logistic regression model. Guiry et al. [1] investigated the role of smart devices including smartphones and smartwatches which can play in identifying activities of daily living. The activities examined include walking, running, cycling, standing, sitting, elevator ascents, elevator descents, stair ascents and stair descents. Data from this study were used to train and test five well‐known statistical machine learning algorithms: C4.5, CART, naïve Bayes, multilayer perceptrons and finally support vector machines. Mortazavi et al. [4] introduced a framework for platform creation (e.g. accelerometer only system versus accelerometer and gyroscope) and machine learning of some activities, which can be especially useful in the emerging market of smartwatches. Random forests, decision trees, Naive Bayes and SVM methods were compared. Khan et al. [13] implemented a smartphone‐based HAR scheme in accordance with these requirements. Time domain features were extracted from only three smartphone sensors, and a nonlinear discriminatory approach was employed to recognize 15 activities with a high accuracy. Evaluations were performed in both offline and online settings. Dadashi et al. [14] carried out detection of important breaststroke swimming events automatically by using Hidden Markov model (HMM) and wearable sensors. Parkka et al. [15] used accelerometers and gyroscopes attached to ankle, wrist and hip to estimate intensity of physical activity. Data from common everyday tasks and exercise were collected with 11 subjects. Shen et al. [16] tracked the 3D posture of the entire arm—both wrist and elbow—using the motion and magnetic sensors on smartwatches. Bieber and Peter [17] studied behaviour analysis using 3D sensor data and learning techniques and obtained sufficient results. Bao and Intille [18] developed an algorithm and evaluated to detect physical activities from data acquired using five small biaxial accelerometers worn simultaneously on different parts of the body. Kim et al. [19] developed an application by using sensor signals from smartphone and smartwatch. Summary of the literature is given in Table 1.
Ref No. | Author | Year | Detection | Device | Sensors | Methods |
---|---|---|---|---|---|---|
[16] | Shen et al. | 2016 | Arm posture | Smartwatch | Accelerometer, gyroscope, compass | Hidden Markov model |
[6] | Wang et al. | 2015 | Typing on a laptop keyboard | Samsung Gear Live | Accelerometer gyroscope | Bayessian Inference |
[3] | Shoaib et al. | 2015 | Smoking, eating, typing, writing, drinking coffee, talking, walking, jogging, biking, walking upstairs and downstairs, sitting, standing | Smartphone and smartwatch | Accelerometer gyroscope | Support vector machine, k nearest neighbour, J48 decision trees |
[12] | Trost et al. | 2014 | Lying down, sitting, standing, walking, running, basketball and dancing | ActiGraph GT3X+ | Accelerometer | Logistic regression |
[1] | Guiry et al. | 2014 | Walking, running, cycling, standing, sitting, elevator ascents, elevator descents, stair ascents, stair descents | Samsung Galaxy Nexus smartphone, Motorola MotoActv smartwatch | Accelerometer, magnetometer, gyroscope, GPS, light, pressure. Smartwatch only accelerometer | C4.5, CART, Naive Bayes, multilayer perceptron and support vector machine |
[4] | Mortazavi et al. | 2014 | Bicep Curls, crunches, jumping jacks, push‐ups, shoulder lateral raises | Samsung Galaxy Gear | Accelerometer, gyroscope | Random forests, decision Trees, SVM and Naive Bayes |
[13] | Khan et al. | 2014 | 16 different subject | LG Nexus 4 Smartphone | Accelerometer, pressure, microphone | Artificial neural network, Support vector machines and Gaussian mixture model |
[10] | Dong et al. | 2014 | Period of Eating | iPhone 4 | Accelerometer gyroscope | Naive Bayes |
[11] | Ramos‐Garcia and Hoover | 2013 | Gesture recognition | Wrist‐worn accelerometer and gyroscope | Accelerometer gyroscope | Hidden Markov model, k Nearest neighbour |
[14] | Dadashi et al. | 2013 | Breaststroke swimming temporal phases | IMU wearable sensor | Accelerometer, gyroscope | Hidden Markov model |
[7] | da Silva and Galeazzo | 2013 | Walking, running, sitting, standing, lying, climbing stairs, coming down stairs and working on computer | Ez‐430 Choronos | Accelerometer | Multilayer perceptron, k nearest neighbour, support vector machine |
[9] | Scholl and van Laerhoven | 2012 | Cigarette smoking | Hedgehog | Accelerometer | Gaussian classifier |
[8] | Chernbumroong et al. | 2011 | Sitting, standing, lying, walking, running | Ez‐430 Choronos | Accelerometer | Artificial neural network, decision tree |
[17] | Bieber and Peter | 2008 | Walking, running, cycling, and resting | Bosch 3D‐acceleration sensor | Accelerometer | SVM, Bayesian nets and decision trees, J48 |
[15] | Parkka et al. | 2007 | ironing, vacuuming, walking, running, cycling on exercise bicycle | Kionix accelerometer, XV‐3500 gyroscope | Accelerometer, gyroscope | Pearson linear correlation |
[18] | Bao and Intille | 2004 | 20 different subject | ADXL210E accelerometers (On Body) | Accelerometer | Decision table, IBL, C4.5, naïve Bayes |
Summary of the studies.
Statistical learning contains a large number of unsupervised and supervised tools for inferencing from data. In general terms, supervised statistical learning is employed as a statistical model to estimate or predict an output using relevant inputs in various areas such as public policy, medicine, astrophysics and business. In unsupervised statistical learning, learning of relationships and structure of data is possible without supervising the output [5]. In this chapter, supervised statistical learning methods (Naive Bayes, logistic regression, Bayesian network, k nearest neighbour (kNN) and multilayer Perceptron) are used for activity recognition.
\nThe Naive Bayes method is applied to learn and represent probabilistic information from data with clear and easy understanding by using supervised learning tasks in which classes are known in training phase, in which prediction of classes is realized in the test phase [20]. Multilayer perceptron is a feedforward structure of artificial neural networks because the output of the input layer and all intermediate layers is submitted only to the higher layer. Here ‘layer’ means a layer of perceptrons. The number of hidden layers and the number of perceptrons at each hidden layer are not limited [21]. In kNN, the whole of the calibration data set is used as a classification model. In other words, kNN does not create a different model from calibration data set due to its non‐parametric construction. In the same multidimensional hyperspace, a test set is used as the calibration set for classification. From the new test set object to the calibration objects, the K nearest neighbours are computed. The smallest length using a chosen norm is called as ‘nearest’ [22]. Logistic regression is used to describe and test suppositions about associations between class variable and other related predictor variables by estimating probabilities using a logistic function. Logistic regression can be binomial, ordinal or multinomial [23]. One of the probabilistic graphical models is Bayesian networks. In Bayesian networks, the knowledge about a vague subject is showed as graphical structures. In particular, variables are represented as nodes in the graph, whereas probabilistic dependencies among the variables are represented as the edges. The values of the edges in the graph can be calculated by using known computational and statistical methods [24]. The model structure of the Bayesian Network used for the research in the case study is shown in Figure 1. Variables are standard deviations and averages of
The model structure of the Bayesian network.
In this study, activity recognition is performed by using accelerometer sensor data. Accelerometer measures the acceleration force in m/s2 that is applied to a device on all three physical axes (
Smartwatch accelerometer axes.
Figure 3 shows amplitude change of accelerometer
Amplitude change of accelerometer x‐axis.
Accelerometer signals of smartwatch are utilized for activity detection by using statistical learning methods. Figure 4 represents the flowchart of activity recognition which includes collecting data, feature selection, classification and development of smartwatch application steps. Information about these steps is given in the following sub‐sections.
Flowchart of activity recognition.
Smartwatch that used in this case study.
(a) Smartphone dataset application, (b) smartwatch dataset application.
Smartwatch application has only one push button. This button serves to begin and end collecting the sensor data. Figure 7 shows structure of storing sensor data to smartphone internal storage. The collected sensor data are transferred to the connected smartphone and stored in smartphone internal memory as CSV format with the desired label name. In order to start the data collection process, the user writes performing activity name to mobile phone application and press the ‘Begin’ button on smartwatch application. During the data collection, smartwatch must be located on the wrist.
Structure of dataset application.
For training statistical methods, raw sensor data are collected on nine different human activities viz running, walking, typing, writing, standing, writing on board, stationary, cleaning and teeth brushing which consists 900.000 lines (100.000 samples for each activity). Then data are split into parts of 200 lines (4‐second intervals) to form a pattern. Thus, each activity has 500 patterns. Features are extracted from raw accelerometer data. These features are standard deviations and average values of
Methods | Accuracy rates | F measure | ROC area | RMSE |
---|---|---|---|---|
81.33 | 0.819 | 0.974 | 0.1644 | |
91.55 | 0.916 | 0.993 | 0.1242 | |
89.68 | 0.896 | 0.971 | 0.135 | |
85.55 | 0.854 | 0.977 | 0.1507 | |
74.57 | 0.734 | 0.957 | 0.1937 |
The accuracy rates,
The RMSE of a model prediction with respect to the estimated variable
where Xobs is observed values and Xmodel is modelled values at time/place
ROC (receiver operating characteristic) area is also known as area under curve (AUC) is calculated as in Eq. (3).
\nHere,
According to Table 2, the Bayesian network method has the best accuracy rate 91.55% and minimum RMSE value.
Classified as | A | B | C | D | E | F | G | H | I |
---|---|---|---|---|---|---|---|---|---|
249 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
1 | 185 | 0 | 14 | 13 | 3 | 0 | 1 | 39 | |
0 | 1 | 253 | 0 | 0 | 0 | 0 | 0 | 6 | |
0 | 1 | 0 | 253 | 0 | 0 | 0 | 0 | 0 | |
0 | 10 | 0 | 0 | 233 | 0 | 0 | 0 | 0 | |
0 | 9 | 2 | 0 | 0 | 207 | 0 | 0 | 29 | |
0 | 9 | 0 | 0 | 2 | 7 | 235 | 0 | 0 | |
9 | 2 | 2 | 0 | 0 | 0 | 0 | 240 | 0 | |
1 | 19 | 0 | 0 | 1 | 8 | 0 | 1 | 205 |
Confusion matrix of Bayesian network.
ROC curve for classification by Bayesian network.
ROC curve for classification by kNN.
ROC curve for classification by naïve Bayes.
ROC curve for classification by logistic regression.
ROC curve for classification by multilayer perceptron.
According to Table 3, recognition accuracy for cleaning is about 75%. This activity does not have simple characteristics and is easily confused with other activities. For example, 19 of 235 brushing teeth activity are misclassified as cleaning and 39 of 256 cleaning activity are misclassified as brushing teeth. In addition, writing board activities are confused with brushing teeth and cleaning activities are confused with running and walking. Because cleaning activity involves walking.
\nDetected human activities.
Developed mobile application for smartwatches collects sensor data and converts it as a pattern in 4 seconds intervals. Then it classifies the data by using trained Bayesian network model and WEKA API and shows detected activity on smartwatch screen (Figure 14b). At this step, the smartwatch application does not need the smartphone. Also it is possible to report detected activities on smartphone screen via developed application for Android smartphone (Figure 14a).
(a) Detected activities reporting application for smartphone, (b) activity recognition application for smartwatch.
Steps of the algorithm and sample Java codes used in activity detection application are given in Figure 15.
Steps of algorithm and sample Java codes.
In this chapter, human activity recognition on smartwatches by using statistical methods is studied. It is found that the Bayesian network method is the best method for the dataset used in the study. Through this work, it is possible to understand how to classify the human activities by using statistical learning methods and sensor data. Only accelerometer sensor data are used for nine different activities. To use different sensors, which smartwatches have (heart rate monitor, ambient light, GPS and gyroscope), to detect more activities by increasing the number of classes (handshake, smoking, drinking, etc.) or to separate more complex parts of activities (e.g. walking hands in pockets, walking hand in hand, etc.) can improve the studies for human activity recognition in the future.
\nNowadays, smartwatches and wrist‐worn sensors are used in daily activity monitoring and healthy lifestyle applications. These devices can also help to warn the user in daily life for creating a healthy sportive habit. For example, smartwatch can send a reminder to user to warn about staying stationary for a long time. Such devices and applications can give information about people such as how much they walk, how long they sleep and how many calories they burn. In addition, this kind of work also contributes to virtual reality applications.
This study is supported by Muğla Sıtkı Koçman University Scientific Research Projects under the grant number 016‐061.
Digitization and digital transformation affect business in many companies. Companies are confronted with fast-changing markets and customer behavior because digital technologies affect the life events of consumers and producers [1]. Most practitioners perceive a gap and disconnect between the design of digital strategies and their execution. We will argue that building systems of engagement is central to key industries and evolve into a crucial role in service innovation. Service Dominant Architecture (SDA) aims to close this gap by translating the requirements of business initiatives into composable technical and business capabilities. SDA is implemented as a platform on top of existing IT infrastructures (systems of record) and offers new capabilities (systems of engagement) summarized as the foundation for strategy execution. SDA constitutes a conceptual framework and solution design, respectively. Management of actor engagement is seen as a key dynamic capability for companies to cope with the challenges of digital transformation. This research aims to expand the knowledge base and theoretical foundations of SDA.
The chapter provides an update on the current state of play of our ongoing research. We present new insights in relation to achievements and developments of previously conducted SDA research; both from a theoretical and practical point of view. We will provide an update of gained insights and will offer an outlook on future research challenges and the road ahead. We motivate the next steps and activities to evolve the SDA. The originality and value of SDA lie on the one hand in its concreteness and applicability and on the other hand in its link to the foundations of Service-Dominant Logic (S-D Logic) and Service Science.
The paper is structured as follows. The first two sections motivate our research and describe the research contribution, approach, and objectives. Then, we review and describe the digital transformation and its challenges highlighting in particular three decision areas. Next step, looks at required investments in new IT infrastructure capabilities building foundations for execution to realize envisioned digital strategies. Next, SDA is presented as a solution design and framework to guide strategy development and implementation of solutions in real practice. Finally, we summarize our research results and draw conclusions.
Our research on SDA is primarily informed and guided by a Design Science Research (DSR) approach [2, 3, 4]. Therefore, this chapter is organized according to the requirements and properties of a DSR project [4, 5]. Researchers have to understand the problems emerging in real-life projects and practice. Hevner et al. [2] have emphasized a design science approach that underscores a construction-oriented view of information systems (IS) research.
In particular, DSR puts emphasis on the relevance of research results to applications in business [3]. Accordingly, IS research is concerned with the development and use of IT artifacts in organizations [6]. Hence, the design, development, and evaluation of IT artifacts are at the core of the IS discipline [3, 5]. IS research deals with the development and use of information technology-related artifacts in human-machine systems [3]. DSR projects solve real-world problems involving the design of complex information systems. Hence, the IT artifact should be a focal point in most IS research [4]. Intervention activities are vital for building and evaluating effective systems designs in context as well as reflecting and generating design principles [4]. Suitably, presented research contributes to expand the knowledge of information systems design by technical action and making (Figure 1).
Research approach and contribution: technical action [
Conducted DSR projects covered both technical actions but as well generating a broader knowledge base about the phenomenon of digital transformation. In this way, we act in response to the requirements of DSR projects to advance existing knowledge in either a problem or solution domain [4]. Technical action is primarily focused on and determined by conceptualizing our IT artifact based on the purposed subsystems of SDA. Further, we concretize respective solution designs to meet the requirements of the given organizational context and the observable phenomenon of digital transformation [8]. SDA as a framework conceptualizes five distinguished subsystems. SDA solution design was developed and evolved incrementally and iteratively following an engineering (technical action) approach [7]. In addition, we have considered the requirements of Action Design Research (ADR) [6], service systems engineering [9], and systems development [10, 11]. In order to develop the required understanding and generate knowledge about the state of the problem, we assessed current solutions and their efficacy in a selected organizational context [4].
Applying a longitudinal case study approach [12] allowed us to investigate the problem at hand, as well as to strive for a deeper and more comprehensive understanding of the given organizational context and its properties. This supports our ambition to generalize generated knowledge beyond the targeted application domain, namely the insurance business. We have been able to achieve the long-term commitment of participating organizations. Our case company is an insurance company with round about 12 thousand employees located in Germany.
In subsequent sections, we further concretize and determine the IT artifact’s purpose, desired functionality, and its architecture as a base for technical action. Besides producing the novel artifact and instantiating respective processes and tasks, our DSR project aims to make in addition more general contributions to expand the knowledge base. This is achieved through elaborating on a midrange design theory about the phenomena of digital transformation [4].
As shown in Figure 1 this relates to our evaluation activities which require a framework allowing to derive conclusions about created evidence. Our objective is to make a research contribution through the demonstration of the novel IT artifact. The IT artifact embodies design ideas and principles and theories which we aim to articulate on basis of our SDA framework. Our ambition is to reflect and generate design principles on basis of decisions made realizing the design proposal [4, 7]. Implemented use cases support evaluation activities comparing hypothetical predictions and facts with requirements [7].
We complement the DSR with an embedded single case study [12]. By analyzing different use cases within the longitudinal single case study of SDA and using more than one perspective, we broaden our scope aiming at a better understanding of the relevance of the solution design and long-term evaluation of the IT artifact created. Our research approach thus addresses the following pivotal research questions [13]:
How can digital strategies draw from a S-D Logic perspective and related principles to derive and build new capabilities to build unique value propositions based on service innovations?
What are respective capabilities to be derived to support business initiatives and strategic agility to design and operate co-creative business models incorporating digital technologies?
This section oversees digital transformation and describes the state of the problem. We start with a general description of the phenomenon of digital transformation. In a further step, we look then specifically into digital transformation in the context of the insurance business. We elucidate observable challenges and related problems. On this basis, we explain how we elaborated our solution design and derived relevant objectives for technical action (construction) and evaluation activities. An important step of the DSR process is to communicate the problem and its importance. This will be in the focus of subsequent sections before we describe our practical solution as a result of our DSR project [5].
Digital transformation can be defined as “[…] a process that aims to improve an entity by triggering significant changes to its properties through combinations of information, computing, communication, and connectivity technologies” [8, 14]. Hence, digital transformation needs to be understood rather as a process than as a state (Figure 2) [8].
Building blocks of the digital transformation process (own illustration based on [
Digitalization and digital transformation are the “[…] main driver of innovation and change in all sectors of our economy” and are taking place at a rapid pace [14, 15, 16, 17, 18]. The effect of digital transformation is discussed to be a revolution that unleashes and develops disruptive powers to change existing structures and systems [8, 15, 19]. Today, we face dramatic change in the business world through rapid digitization and new innovative business models breaking down industry barriers [19, 20]. Digital technologies are creating new opportunities but require a clear digital strategy [15, 21, 22, 23]. Based on a clear digital strategy, decisions concerning required IT investments and new infrastructure capabilities are achievable [1, 18].
Digital transformation is primarily about digital technologies and the conceptualization of their potential impact on a companies’ current or future business. It is crucial for business leaders to understand the disruptive forces that digital technologies can unleash changing current business logic and value constellations [16, 17]. Digital disruption is a process, which creates dramatic change for industries or business branches based on the following attributes [19]: (1) rapidly digitizing, (2) breaking down industry barriers, (3) creating new opportunities, and (4) while destroying long-successful business models [1, 8].
In the remainder, we follow the proposed structure and elucidate related challenges in three particular areas shown in Figure 2, namely (1) strategy responses through digital strategy, (2) investment and use of digital technologies aligned with business strategy, and (3) changes in value creation activities and paths due to new business logics and changing markets.
Digital responses to digital disruption encompass developing a digital business strategy and designing a digital transformation strategy [8]. Digital strategy is a business strategy inspired by the newly created IT infrastructure capabilities enabled by digital technologies (such as SMACIT: Social, Mobile, Analytics, Cloud, Internet of Things). The aim is to deliver unique, integrated business capabilities supporting strategic agility [23]. Hence, they have to be responsive to constantly change market conditions [23]. Thereby, companies seek ways to combine and augment existing capabilities with capabilities enabled by new digital technologies to create new value propositions [23].
Digital technologies remove long-established constraints of value creation activities, namely allowing new unprecedented reconfigurations of resources by applying new business logic such as platform-led strategies [24, 25]. Companies have to find appropriate strategic responses to resulting impacts and have to anticipate proactively future developments to be able to build required new digital capabilities.
Ross et al. [23] see in general two major directions to develop digital strategies, namely (1) customer engagement and (2) digitized solutions. Both directions allow to respond to described challenges [22, 23]. Digital business design relates to decisions oriented toward the support and realization of relevant business initiatives [15, 21]. Based on a vision of how the company will operate, business and IT have to agree and decide on key architectural requirements of the foundation for execution. Foundation for execution can be seen as a synonym for the Enterprise Architecture (EA). Each business initiative needs to highlight how it benefits from or contributes to the foundation for execution. Business initiatives can be either supplier-, customer- or internally oriented [26].
Digital technologies constitute a central change driver fueling changes in value creation paths such as value propositions, value constellations or networks, digital channels, agility, and ambidexterity [8]. Digital technologies are linked in general to three types of disruptions: (1) change in customer behavior, preferences, and expectations, (2) new competitive landscape (new value constellations and removed barriers for competitors), and (3) availability of data [8].
Mastering the challenges of digital transformation, companies need to reflect and rethink their strategic positioning and by this their information systems and information technology strategy [23]. Enterprise architecture reflects the awareness that the design of information systems needs to be seen in a broader business and enterprise context. Business and IT need to be co-designed, and well-aligned to create foundations for execution [18, 27]. However, building foundations for execution requires companies to look at organizational design dimensions, which are often overlooked and not adequately considered in architectures that are aligned to the business strategy and the solution design [28]. Thus, digital technologies from our perspective open up new opportunity spaces for companies to interact in new ways with their customers and reach for new customer segments. However, this requires unprecedented levels of customer intimacy and a higher frequency of customer interactions. Digital technologies offer new strategic perspectives for companies to compete through service innovations substantiated in a shift from products to solutions to value-in-use. This translates into new practices of learning [4 , p. 86] to arrive at more personalized, customized solutions and offerings, offering new strategic opportunities to operate as platform owner or “smart service provider”.
Senior management has to make important decisions concerning infrastructure investments to introduce new strategic and operative capabilities for the company required to sustain in the digital age. Companies need to incorporate digital technologies to build new IT and business capabilities [18, 26] to achieve the required strategic agility and to create unique value propositions [15, 22].
Mastering digital transformation requires a clear understanding of the relationship as well as interdependencies between IT (infrastructure) capabilities of the enterprise and its “ability to implement its business initiatives” [26]. This relationship is addressed by an emerging discipline named EA Management (EAM) [21, 27, 29]. EA as discipline deals with “[…] controlling the complexity of the enterprise and its processes and systems” [29]. Hence, enterprise architecture defines principles, methods, and models resulting from the design of what constitutes the foundation for execution [21]. Weill et al. define strategic agility as “[…] set of business initiatives an enterprise can readily implement” [26]. Enterprise capability encompasses coordinating a respective set of elements such as customer base, brand, core competence, infrastructure, and employees, into an “integrated group of resources” [26].
Companies have to strive for strategic agility through building required IT infrastructure capabilities [18, 26]. However, what are the required IT infrastructure capabilities? Moore [30] motivates a new generation of enterprise IT systems based on interactive IT infrastructure capabilities which he summarizes as “systems of engagement” [13, 30, 31]. In essence, digital transformation requires a dramatic change in enterprise information systems (EIS).
Digital transformation is increasingly associated with a service imperative. However, this necessitates to establish respective mindsets and perspectives (Figure 1). Related developments are discussed increasingly as “digital servitization” [32, 33, 34] by augmenting existing offerings and value propositions with (digital) service elements. In the remainder, we argue a service perspective to overcome the challenges of digital transformation.
In this context, service innovations can be seen as an opportune strategy for companies to compete in the digital age [35]. Companies need to change their prevailing product-dominant mindset to a service-dominant one to develop digital strategies [15, 18, 22, 23]. New technologies introduce new capabilities, such as resource integration, that catalyze service innovations [18, 31]. Executing digital strategies is a major challenge for many companies as they rely on outdated, monolithic EIS. As a result, siloes prevent companies to mobilize and integrate valuable internal and external resources [36].
No doubt, the insurance business is currently undergoing dramatic change and is subject of digital disruptions (originating from new innovative service offerings and new market players (“digital attackers”)) [1]. Consequently, insurers have to develop new visions of how to develop new value-adding offerings. This requires deeper customer insights and redesigning operations from the customer perspective. Incumbent insurers lack the required capabilities along with facing significant inertia and as a consequence are thus slow and not agile as their emerging competitors. Thereupon, incumbent insurers have launched new organizational entities freed from slowing and impeding restrictions such as compliance, regulations, and cultural barriers. Those new digital entities move faster, more agile, and adapt easier also more flexible to emerging changes such as customer preferences, behaviors, or new market segments (for example, car sharing, electric bikes, etc.) [37]. In consequence, incumbents have to find the right strategic responses to compete against digital attackers with more appealing, customer-centric, cheaper, more innovative products and services. To adapt and survive such digital Darwinism, insurers have to rediscover and renew their capabilities such as digitizing operations, imagining new customer journey, delighting their customers with excellent service, and reimagine their core systems and structures.
As previously argued, digital technologies offer new opportunities for companies to innovate and to leverage their productivity. Taking a service lens on innovation and related processes is preferable, as it spurs new creative thinking through new mental models and creative business thinking by drawing from new perspectives on value creation activities.
Service-Dominant (S-D) logic [38, 39, 40] grounds on a resource-based perspective. It differs from broadly established goods-dominant (G-D) logic thinking through prioritizing “operant resources” (competence, skills, and knowledge) against “operand” resources (physical assets, goods) to achieve competitive advantage. Accordingly, S-D logic puts emphasis on cocreation, actor-to-actor networks, and interactive processes of learning. Service is defined as the application of resources (in particular knowledge, skills, and competencies) to make changes that have value for another [38, 39, 40, 41, 42].
Table 1 shows the S-D logic axioms and foundational premises (FP) which formalize related value creation logics and principles [38, 39, 40, 41, 43, 44]. The value co-creation takes place in service systems. Service systems are defined as dynamic value-cocreation configuration of resources, including people, organizations, shared information (language, laws, measures, methods), and technology, all connected internally and externally to other service systems by value propositions [9, 45, 46]. Accordingly, a service system is an open system (1) capable of improving the state of another system through sharing or applying its resources, and (2) capable of improving its own state by acquiring external resources [47]. Overall, service systems [45, 46, 47] foster a systems perspective for studying and understanding service ecosystems and their influence on service-for-service exchange and emerging digital markets. S-D logic provides guidance through its systemic perspective on value creation activities, through service-exchanging entities and underlying logic. From S-D logic perspective, service innovation is embedded in an actor-to-actor network, which underscores the importance of common organizational structures and sets of principles to facilitate resource integration and service exchange among those actors [35].
Axiom | Description | Capability |
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A1/FP1 FP2 FP3 FP4 FP5 | Service is the fundamental basis of exchange Indirect exchange masks the fundamental basis of exchange Goods are a distribution mechanism for service provision Operant resources are the fundamental source of competitive advantage All economies are service economies | Service-for-service exchange Operand resources Operant resources Service provision Service economies |
A2/FP6 FP7 FP8 | Value is co-created by multiple actors, always including the beneficiary The enterprise can only make value propositions A service-centered view is customer-oriented and relational | Value cocreation Interaction Relationship Learning Customer orientation Value propositions |
A3/FP9 | All social and economic actors are resource integrators | Resource integration Resource orchestration |
A4/FP10 | Value is always uniquely and phenomenologically determined by the beneficiary | Value-in-use Value-in-context Service experience |
A5/FP11 | Value co-creation is coordinated through actor-generated institutions and institutional arrangements | Coordination Value cocreation Service Ecosystem Collaboration Actor-to-actor network Institution, institutional arrangements |
As proposed by Lusch and Nambisan [35], service innovation can be conceptualized through a tripartite framework consisting of three major concepts, namely service ecosystem, service platform, and value co-creation. S-D logic showed high relevance for the later development of our framework and respective design patterns. S-D logic serves as the theoretical foundation of Service Science.
Of particular relevance is the concept service platform. Platform concepts create systems or environments to engage with other actors and resources in mutual value creation activities (systems of engagement) [18, 31]. In this context, to identify and know about resources external to the firm and the services they are able to render are of vital importance and constitutes a major incentive to search for new external knowledge.
As previously motivated digital strategies are based on customer engagement and digitalized solutions. Understanding customer engagement or more general actor engagement is a pivotal capability to master successfully digital transformation. Systems of Engagement (SoE) relate to service platforms and digital platforms, respectively. Hereinafter, we summarize briefly relevant contents and refer to previous publications for further details and studies [1, 18, 31, 48, 49, 50, 51]. SoE is seen as the next stage of enterprise IT which bring companies new communication and collaboration capabilities to engage with their customers and suppliers, and vice versa, with a focus on communication to enable collaborative business in real-time with all the benefits of mobility and speed [18, 30, 48, 50]. In summary, SoE brings companies new communication and collaboration capabilities. SoE brings S-D logic to the fore as this type of systems will foster interactions and relationships with communities and in more general resources that are outside the enterprise. Actor engagement [31, 48, 50, 51, 52] can be conceptualized as microfoundation for value cocreation within service ecosystems [9, 53]. Engagement platforms are an interesting field of research as the concept is not yet clearly defined. Engagement platforms are defined as multisided intermediaries that actors leverage to engage with other actors to integrate resources. Engagement platforms can be both intermediary or mediator. Hence, resource integration [54] turns into a core business capability to run what Moore [30] phrases as social business systems [48]. Table 1 shows a list of elicited capabilities that need to be addressed by systems of engagement.
Trends such as connected cars, automated driving, smart home, connected healthcare are just a few examples representing change and new requirements for the insurance business. Incumbent companies possess customer insights and can rely on strong relational ties to their customers and business partners. However, this advantage is lost increasingly to new players entering their markets and targeting for their profitable customer segments. Those companies are named “digital attackers” [55]. Digital technologies are lowering the barriers for digital attackers to enter those markets to exploit new opportunities by using their digital capabilities and related key competencies as an advantage. Digital attackers are faster, more focused on customers, and responsive to their particular needs. Insurers risk to lose prosperous customer segments—foremost the younger generation—to new emerging competitors such as insurtechs [49, 50].
Digital strategy outlines and details besides the business aspects the respective steps forward and targeted investments in IT infrastructure capabilities [18, 21, 26]. Ross et al. identify five building blocks for a digital transformation: (1) operational backbone, (2) digital platform, (3) external developer platform, (4) shared customer insights, (5) accountability framework [15]. “The advantage of approaching digital business design as a set of building blocks is that it allows leaders to focus on specific manageable organizational changes while implementing holistic design” [15]. Bonnet and Westerman propose and describe new elements as the foundation of new digital capabilities [14]. The new elements are grouped into five areas: (1) business model-related capabilities, (2) customer experience, (3) operations, (4) employee experience, and (5) digital platform.
Building a digital platform is fundamental for mastering the challenges of digital transformation [14, 56]. Digital platform contains three components: (1) core platform (operational and transactional systems), (2) externally facing platform, and (3) data platform [14]. The core platform is the company’s technology backbone [14]. Detailed requirements of platform-related capabilities are discussed and analyzed in Weiß et al. [18] and are here not further detailed [18, 56, 57]. Secondly, the externally facing platform realizes customer-facing experiments and enables personalized experiences [14]. Finally, the third component, data platform, offers enhanced data analytics capabilities, build and test algorithms, and enables processing of huge amounts of unstructured data [14].
In this section, we summarize and refer to previous research results and updates documenting the evolution of the IT artifact [13, 18, 31, 36, 58].
SDA was derived from the knowledge base of the domain theories Service Science, S-D Logic, and Institutional Economics with the aim of putting the findings, logic, and processes into practice by enabling actors in the process of value co-creation. Used in practice SDA enables entities to purposeful build up capabilities and to engage in the process of service exchange and value co-creation [55, 58, 59]. SDA can be viewed from a conceptual and an applied perspective:
(1) firstly, SDA a design pattern or virtual order in the understanding of a structure of five systems [58]. (2) secondly, SDA a tangible structure instantiated by at least one entity [60].
The instantiated structure consists of five systems including the recently added SDA service catalog as the fifth system focusing on shared institutional arrangements. SDA applied within an actor-to-actor network facilitates the process and coordination of service exchange and mutual value creation [38, 58]. SDA as architecture operationalizes the core elements of S-D logic by focusing on co-creation and resource integration. The aim of this development is to facilitate the before-motivated SoE [30] by introducing an additional architectural layer. SDA proposes to operationalize requirements and characteristics for the planning, designing, and building of customer-centric solutions, which are characterized by value in use.
In order to meet these requirements, the SDA conceptual framework defines the design patterns of four purposed subsystems and a Data Lake (Figure 3). In the following, respective design patterns are introduced.
Design pattern as architectural framework of service dominant architecture (SDA) (source: IfSD.Hamburg).
In essence, SDA is the technical implementation of S-D logic (Table 1) and one of the most important elements for strategy execution to create valuable service experiences, called value in use. By combining a set of purposed subsystems, SDA provides a technical environment that combines external resources from customers and partners, for example, user data or market data, with internal resources, for example, customer relationship management data, or services.
Therefore, SDA links business architecture and IT architecture and achieves a shared understanding of EA and strategic priorities. Objectives of SDA design are reflecting business needs on technical side, including customer and service focus, collaboration, complexity containment, and agility [58].
The use cases of the first generation have been rather simple, but are essential to initiate learning processes and building required capabilities. Table 2 displays the next generation of more demanding and advanced use cases. Each use case implements a set of respective capabilities operationalized by SDA. Selected use cases stem from the insurance business, namely an insurance company, which will be our application domain for experimenting and evaluating our developed IT artifact and solution design.
No. | Use case/service | Description | SDA capabilities/ S-D logic principles |
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1 | Edith care |
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2 | Claim notification |
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3 | Stroke prevention (ai4medicine) |
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4 | Medicproof |
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5 | Cross carrier pension information |
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6 | Universally submission service |
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Before technical action is taken and concrete solutions are developed, DSR process foresees to determine desired functionality and architecture of actual solutions. S-D logic forms our core theory and allows us to derive objectives to design and develop the IT artifact [5]. Presented IT artifact aims to solve identified problems in the given organizational context. S-D Logic is used to identify new capabilities that are later operationalized through the IT artifact [4]. As previously stated, digital transformation necessitates to build new IT infrastructure capabilities to seize opportunities by launching business initiatives and to implement the company’s digital business strategy [21, 26]. In this context, as already argued before business-IT alignment [62] plays a pivotal role to implement the foundation for execution. Nunamaker et al. [10] argue that systems development is one of the valid research methodologies and provides “proof-by-demonstration” [10]. Against this background, three stages of “last mile research” are eminent: (1) proof-of-concept, (2) proof-of-value, and (3) proof-of-use [11]. Researchers have to decide on the right balance of scientific rigor (formulation of design theories) and practical relevance (useful artifacts) [4, 11]. Nunamaker et al. [10] propose a multimethodological approach to IS research. Furthermore, we respond to corresponding research challenges as motivated by Böhmann et al. [9], foremost exploration of new and unknown service systems as well as call for “participatory design” and innovative “prototyping approaches”.
Table 2 overlooks selected use cases showing relevance as elaborated jointly with the case company. Shown use cases are used to evaluate produced IT artifacts in the given organizational context. Our aim is to strive for proof as motivated in the paragraph before. Continuous practitioner feedback and interaction with related organizational context is vital to adjust and find the right configuration of resources and people for aspired service systems.
Evaluation is considered a crucial task and will be conducted continuously. The evaluation depends on implementing exemplified use cases and derivable requirements by means of IT solutions based on SDA experimental prototypes. In this way, we will be able to launch appropriate experiments to strive for the required “proof of concept”. Furthermore, our goal is to receive further feedback and data for next development iterations. Currently, SDA is evaluating various solution designs, various technologies, and SDA prototypes incrementally. At this stage of development, activities focus primarily on implementing SDA stable core. Purposed subsystems as described will be continuously expanded and further concretized through adding additional features and functionality. Various architectural paradigms have been tested and validated. As result, we foresee to launch further real-life experiments evaluating SDA in the context of available use cases, which stem from the digital transformation endeavors of our case company.
The following example is based on [58, 61]. SDA is reflected as a construction plan for microservices in respective technical stacks (as bundles of microservices). As motivated, SDA serves as medium, structure, and output for actor engagement. SDA is implementable on various technology platforms. SDA instantiates processes of value co-creation in the given organizational context.
SDA provides ground for real-life experiments. SDA and related subsystems were implemented as experimental designs and prototypes (technical action). In this way, we aim to evaluate on basis of data and processes obtained from respective use cases. SDA informs about both required investments and how to build required new IT infrastructure capabilities. From a management perspective, SDA serves as a communication tool clarifying strategic directions. In addition, solution design has to meet required levels of agility enabling response to environmental changes. The central aim is to build a foundation for execution comprising an operational model, enterprise architecture/IS architecture, and related IT artifacts. Furthermore, this encompasses decisions concerning targeted investments to achieve required IT infrastructure capabilities. SDA provides guidance for the construction and planning of microservices in technical stacks (bundles of microservices). Current market competition enforces faster and more convenient development of solutions, strictly oriented toward customer requirements and embracing collaboration of business and IT within organizations [63]. Microservices and related technical concepts are not further detailed, we refer to previous publications and scientific literature [18, 63, 64, 65]. Microservices as a technical concept are associated with new development paradigms such as DevOps and agile development practices (such as SCRUM). Those new emerging paradigms allow us to build real-life solutions with a strong relation between business and information systems. This realizes required Business IT alignment and builds applications around business capabilities and use cases [63]. We provided a more detailed overview of the underlying conceptual base in Weiß et al. [18].
Service Catalog is a new added system and element of SDA. Zolnowski and Frey [61] analyze requirements and develop relevant use cases such as ai4medicine comprising personal health advice service for stroke prevention in Germany (Figure 4).
Evaluation SDA: use case stroke prevention [
The business model of ai4medicine is based on using an app to comprehensively assist customers in reducing potential stroke risk. Based on risk assessment, customers receive appropriate recommendations for behavioral changes contributing to reducing the risk of stroke. Solution develops recommendations based on customers’ shared data aiming at adequate changes in customer behavior to prevent stroke. Service ai4medicine combines clinical and epidemiological data on stroke and generates domain knowledge to develop and train artificial intelligence models. Designed AI models and algorithms enable innovative, personalized value propositions and facilitate evidence-based, AI-powered stroke prevention guiding principles and strategies. Once customers have installed the respective mobile app on their devices, they can register and start using ai4 medicine application functionality. In addition, this application supports continuous consolidation of customers’ historical health data accessible from partners’ platforms (for example liaised insurance companies) and improves in this way continuously data quality and hence individual stroke prevention. Partner companies can seamlessly integrate ai4medicine into the application landscape, for example by offering additional functionality on run mobile apps. Furthermore, additional health data is supported to augment respective personal health data set, for example, data accessible from connected smart devices such as wearables, given appropriate interfaces and data interoperability. This reduces significantly additional efforts and pains related to manually entering data and keeping data updated [61].
Design and execution of digital strategies [15, 21, 22, 23] are of utmost importance. New capabilities need to be built around emerging digital technologies and trends such as hybrid cloud, intelligent process automation, and artificial intelligence, in particular machine learning. Hence, building a robust digital platform turns into a core competence to be able to compete against digital attackers [37]. In response, companies alter their existing business models by incorporating digital technologies to arrive at new value propositions and new resource configurations [24, 32]. S-D logic [38, 39, 40, 41, 66] offers valuable concepts and guidance on how to overcome the challenges of digital transformation. Executing and implementing digital strategies makes many incumbent companies struggle [23]. In the past, striving for higher efficiency and optimization for the foundation for execution has created a significant strategic advantage for incumbent companies against their competitors. In this way, those companies created an operational backbone based on a “[…] set of standardized, integrated systems, processes and data support a company’s core operations” [15]. This constituted the main source of strategic advantage because smaller businesses or startups have not been able to rely on comparable resources and system performance, computing power as well as related IT infrastructure capabilities. However, nowadays, these historically grown and highly optimized systems are causing observable complexity in enterprise systems and are a reason for inertia to transform and react to rapidly changing market requirements and customer demands [15, 21, 67]. Investments in IT infrastructure capabilities should be driven by initiatives and business value. Strategic agility expresses the ability of a company to readily implement respective business initiatives. The more time and effort required to implement them indicates the existence of inconsistencies and reveals inappropriate alignment between business demand and previous investments in IT infrastructure capabilities. Hence, company’s need to decide on the required capabilities to get future-ready [19, 20, 26] by investing in their foundation for execution [21]. Identified initiatives and measures are aggregated into a strategic roadmap. Initiatives are orchestrated through a high-level architectural vision shared and agreed upon by business and IT. In absence of an architectural vision explicated as EA, the company runs at risk to make isolated and siloed investments in its IT infrastructure, systems, and applications leading to “technical debt” [15, 68]. Technical debt is caused by previous pragmatic solutions or uncoordinated investments in IT infrastructure capabilities (often visible as “shadow IT”). Often new business initiatives had created demands which were solved through individual “rewiring” of system connections and creating uncoordinated on-demand interfaces to integrate systems. Consequently, the company’s strategy development needs to clarify new capabilities required to compete in future digital markets, to exploit new opportunities and to nurture new customer segments.
Digital transformation brings new requirements and challenges for companies to respond to market opportunities and take advantage of new digital technologies. We argued that the majority of companies aiming to address digital transformation, face challenges in developing appropriate digital strategies and struggle to shift from traditional goods-based to service-based focus [31].
Applying a DSR approach, SDA contains prescriptions for design and action in the form of a new design artifact, and in this way intends to formalize and generalize knowledge for the targeted problem and solution domain. Consequently, conducted research started with the developing of a novel artifact (namely SDA) in the given organizational context. We operationalized Service-Dominant Logic (S-D Logic) serving as descriptive or kernel theory that informs artifact construction [3]. Whereas S-D Logic is rather to be seen as a grand theory, SDA can serve as middle-range theory to overcome the perceived gap or disconnect between theory and practice [6]. However, this requires to fulfill respective requirements [3].
Following a DSR approach presented research aims to make clear contributions to real-world application environments [3]. Focus is set on technical action in the sense of an inside-out approach to stimulate and implement change [7]. In addition, we generate knowledge (outside-in) by studying the state of problem and current solutions and their efficacy. Our central aim was to create the artifactual solution in order to use it to solve identified problems not hitherto addressed [5]. Accordingly, we determined the artifacts desired functionality and its architecture. We created the actual artifact by applying S-D Logic and conceptualized offered concepts to move from objectives to solution design. Finally, we demonstrate and use the created IT artifact in a given organizational context [5]. DSR and ADR define concrete requirements and offer methodology for how this can be achieved. One particular effort can be seen in generalizing achieved outcomes and produced results. Our research objective is hence to further strengthen the theoretical foundations of SDA to transport design knowledge and guide digital strategy development as well investment decisions [3]. The IT artifact is a subject of continuous improvement and is being evolved primarily in its organizational context. In this way, we stimulate learning processes, create new knowledge and gain new insights studying the phenomenon of digital transformation.
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\\n\\nThe HTML version, as well as the PDF version of publications dated before 2012 that are accessible through a reader, are available to readers with no restriction.
\\n\\nThe full content of chapters and articles can be read, copied and printed from the link location of the chapter/article and these actions are not limited or restricted in any way.
\\n\\nRegistration is requested only to download the PDF of the chapter/article. There are no subscription fees and there is no charge to user groups.
\\n\\nIntechOpen chapters and articles are distributed under CC BY 3.0 licences allowing users to “copy, use, distribute, transmit and display the work publicly and to make and distribute derivative works, in any digital medium for any responsible purpose, subject to proper attribution of authorship...” and there is no non-commercial restriction.
\\n\\nAuthors may post published works to any repository or website with no delay, and Authors and Editors of IntechOpen books have direct access to the PDF of the full book.
\\n\\nAll published content can be crawled for indexing. Full text and metadata may be accessed with instructions publicly posted.
\\n\\nAll IntechOpen books and Journal articles are indexed in CLOCKSS and preservation of access to published content is clearly indicated.
\\n\\nPolicy last updated: 2022-04-14
\\n"}]'},components:[{type:"htmlEditorComponent",content:"All IntechOpen published chapters and articles are available OPEN ACCESS and can be read without the requirement for registration of any kind, immediately upon publication, without any barrier.
\n\nThe HTML version, as well as the PDF version of publications dated before 2012 that are accessible through a reader, are available to readers with no restriction.
\n\nThe full content of chapters and articles can be read, copied and printed from the link location of the chapter/article and these actions are not limited or restricted in any way.
\n\nRegistration is requested only to download the PDF of the chapter/article. There are no subscription fees and there is no charge to user groups.
\n\nIntechOpen chapters and articles are distributed under CC BY 3.0 licences allowing users to “copy, use, distribute, transmit and display the work publicly and to make and distribute derivative works, in any digital medium for any responsible purpose, subject to proper attribution of authorship...” and there is no non-commercial restriction.
\n\nAuthors may post published works to any repository or website with no delay, and Authors and Editors of IntechOpen books have direct access to the PDF of the full book.
\n\nAll published content can be crawled for indexing. Full text and metadata may be accessed with instructions publicly posted.
\n\nAll IntechOpen books and Journal articles are indexed in CLOCKSS and preservation of access to published content is clearly indicated.
\n\nPolicy last updated: 2022-04-14
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Dimensional wood lumber is readily available and due to its convenient unit dimension can be packaged neatly and transported to work sites by either commercial transport or personal vehicle. The unit pieces of dimensional lumber are light and easily handled once on the work site. Design of light-framed single-family homes is typically conducted by an architect or construction contractor using prescriptive building codes. A structural engineer can assist, if needed, with design items not within the scope of the building code or if alternative design approaches are required. An owner may choose to involve the engineer to improve quality or economy of the home design. Engineers typically become involved with design items such as foundation design, steel framing design, or engineered product specification. In this chapter, the design of a typical light-framed home is discussed. The main structural assemblies are described and subsequently designed using a combination of prescriptive guidance and engineering design.",book:{id:"8299",slug:"timber-buildings-and-sustainability",title:"Timber Buildings and Sustainability",fullTitle:"Timber Buildings and Sustainability"},signatures:"Anthony C. Jellen and Ali M. Memari",authors:[{id:"252670",title:"Prof.",name:"Ali",middleName:null,surname:"M. Memari",slug:"ali-m.-memari",fullName:"Ali M. Memari"},{id:"276003",title:"Mr.",name:"Anthony",middleName:null,surname:"Jellen",slug:"anthony-jellen",fullName:"Anthony Jellen"}]},{id:"70758",title:"Bridges: Structures and Materials, Ancient and Modern",slug:"bridges-structures-and-materials-ancient-and-modern",totalDownloads:1797,totalCrossrefCites:1,totalDimensionsCites:5,abstract:"Every nation needs the infrastructure to perform all kind of activities related to the improvement and service of the society. Transportation system became part of the infrastructure due its connection between two destinations, using maritime, land, or aerial methods, creating a link for social and economic activity. Bridges are widely used to cross rivers, valleys, and roads, providing a passage with other parts of the land since ancient times to modernity. Each structure has different requirements to cover, such span clearage, traffic flow, geometry and characteristics of the place to build; therefore, a great variety of bridges can be developed. Common materials used on construction are structural steel, reinforced concrete, pre-stressed concrete, or post-tensioned concrete; depending on the structural behavior of each type of bridge, there will be a maximum clear span to cover, which depends directly on the project’s budget. There are a variety of loads and environmental conditions that the new and existing structure needs to support effectively, including dead load, traffic, rain, wind, flood, and seismic events, using effective structural design process and techniques; on the other hand, there are long-term deterioration process, such as corrosion, wear, and fatigue, which should be considered on the maintenance process, avoiding additional costs, several damages, and catastrophic failures. Prevention and control of degradation process is achieved by effective maintenance methods applying protection technology such as paints, coating and cathodic protection. The purpose of this chapter is to show a brief review of ancient and modern bridges, including the process of design, material selection, construction, and maintenance.",book:{id:"8355",slug:"infrastructure-management-and-construction",title:"Infrastructure Management and Construction",fullTitle:"Infrastructure Management and Construction"},signatures:"Arturo Gonzalez, Michael Schorr, Benjamin Valdez and Alejandro Mungaray",authors:[{id:"16436",title:"Dr.",name:"Michael",middleName:null,surname:"Schorr",slug:"michael-schorr",fullName:"Michael Schorr"},{id:"65522",title:"Dr.",name:"Benjamin",middleName:null,surname:"Valdez",slug:"benjamin-valdez",fullName:"Benjamin Valdez"},{id:"311533",title:"MSc.",name:"Arturo",middleName:null,surname:"Gonzalez",slug:"arturo-gonzalez",fullName:"Arturo Gonzalez"},{id:"311534",title:"Dr.",name:"Alejandro",middleName:null,surname:"Mungaray",slug:"alejandro-mungaray",fullName:"Alejandro Mungaray"}]},{id:"60236",title:"The Feasibility of Constructing Super-Long-Span Bridges with New Materials in 2050",slug:"the-feasibility-of-constructing-super-long-span-bridges-with-new-materials-in-2050",totalDownloads:1872,totalCrossrefCites:1,totalDimensionsCites:1,abstract:"This chapter explores the possibility of designing and constructing a super-long-span bridge with new materials in 2050. The proposed bridge design has a total span of 4440 m with two 330-m end spans and a central span of 3780 m. The height of the two pylons is 702 m, and the deck width is 40 m. The features of this structure include the combination of a suspension bridge and cable-stayed bridge, application of carbon fibre materials, extension of deck width and pretension techniques. Linear static analysis, dynamic analysis and theoretical analysis are conducted under different loading cases. In linear static analysis, the stresses under critical load combinations are smaller than the ultimate strength of the materials. However, the maximum deflection under the dead and wind load combination exceeds the specified serviceability limit.",book:{id:"6395",slug:"bridge-engineering",title:"Bridge Engineering",fullTitle:"Bridge Engineering"},signatures:"Faham Tahmasebinia, Samad Mohammad Ebrahimzadeh\nSepasgozar, Hannah Blum, Kakarla Raghava Reddy, Fernando\nAlonso-Marroquin, Qile Gao, Yang Hu, Xu Wang and Zhongzheng\nWang",authors:[{id:"211659",title:"Dr.",name:"Faham",middleName:null,surname:"Tahmasebinia",slug:"faham-tahmasebinia",fullName:"Faham Tahmasebinia"},{id:"221172",title:"Dr.",name:"Samad M.E.",middleName:null,surname:"Sepasgozar",slug:"samad-m.e.-sepasgozar",fullName:"Samad M.E. Sepasgozar"}]},{id:"61896",title:"Children’s Playgrounds in Slovak Mass Housing Estates: History and Current Trends",slug:"children-s-playgrounds-in-slovak-mass-housing-estates-history-and-current-trends",totalDownloads:1349,totalCrossrefCites:0,totalDimensionsCites:0,abstract:"Children’s playgrounds represent an important amenity in the concepts of mass housing, The study chapter presents the unique concepts of children’s playgrounds that have been applied in the Slovak mass housing estates of the second half of the twentieth century, designed by architects and artist, and inspired by the best European experiences, for example, by the landscape design of the Stockholm School. The early inhabitants of the Slovak mass housing estates were predominantly young families with children. The residential aging of this homogenous social structure caused that during the lifespan of housing estates, the demand for playgrounds decreased, they became underused and fell into decay. Today, the social structure of mass housing estates becomes more heterogeneous, what puts new requirements on the design of open public spaces and, as well as, on the regeneration and design of children’s playgrounds, to serve the rising demands of the inhabitants and to enhance the livability of the housing estates. The study examines the current examples of the children’s playgrounds from Slovak mass housing estates, which show that nowadays the typified design of the standardized catalog type elements is used and preferred.",book:{id:"7205",slug:"housing",title:"Housing",fullTitle:"Housing"},signatures:"Katarína Kristiánová",authors:[{id:"224853",title:"Dr.",name:"Katarina",middleName:null,surname:"Kristianova",slug:"katarina-kristianova",fullName:"Katarina Kristianova"}]},{id:"66232",title:"Geotechnical Engineering Applied on Earth and Rock-Fill Dams",slug:"geotechnical-engineering-applied-on-earth-and-rock-fill-dams",totalDownloads:2359,totalCrossrefCites:1,totalDimensionsCites:1,abstract:"This chapter presents the importance of geotechnical engineering on the site selection, design, construction, operation, and maintenance of earth-rock dams and earth structures; it emphasizes the geotechnical engineering work related to dam safety during the operation stage. Preliminary geological studies required to select the best dam site are described first. Next, the field and laboratory studies related to the curtain design and dam foundation treatment, as well as geotechnical studies required for the construction, operation, and maintenance of the dam, are discussed. Recent developments in the following three areas are also included: (a) seismic considerations for the design, construction, and maintenance of earth dams; (b) importance of water flow control through the dam embankment and dam foundation, required to avoid internal soil erosion and excessive pore pressure; and (c) dam safety in Mexico and around the world. A case history of a recent failure is used for illustration purposes. In this example, design and construction shortcomings resulted in serious damages on an earth dam. Conclusions and recommendations related to this topic are presented at the end of this chapter.",book:{id:"7587",slug:"hydraulic-structures-theory-and-applications",title:"Hydraulic Structures",fullTitle:"Hydraulic Structures - Theory and Applications"},signatures:"Raúl Flores-Berrones and Norma Patricia López-Acosta",authors:[{id:"58505",title:"Dr.",name:"Raul",middleName:null,surname:"Flores-Berrones",slug:"raul-flores-berrones",fullName:"Raul Flores-Berrones"}]}],onlineFirstChaptersFilter:{topicId:"114",limit:6,offset:0},onlineFirstChaptersCollection:[{id:"1082726",title:"Potential of Nonlinear Dynamics Tools in the Real-Time Monitoring of Large Dams: The Case of High Enguri Arc Dam",slug:null,totalDownloads:7,totalDimensionsCites:0,doi:"10.5992/intechopen.1000204",abstract:'Large dams are grand structures with a complex nonlinear dynamic behavior. These nonlinear effects, though relatively small, can be very important for the analysis of dam mesoscopic damage accumulation using available monitoring data, namely, the time series of strains/tilts of the dam structure in response to the periodic filling/draining process of the reservoir. The authors derive the characteristics of the unknown dynamics using the time series of tilts and strains of a structure by means of recurrence plots (RPs), recurrence quantification analysis (RQA), Lempel-Ziv complexity (LZC), mutual information (MI), detrended fluctuation analysis (DFA), and singular spectrum analysis (SSA) for studying dam dynamics. Anomalies in the nonlinear dynamics characteristics of the measured time series of the tilts/strains of dam during the reservoir regular filling/discharge process may signal the abnormal behavior of the object. These methods were used for the analysis of the monitoring data of the 271-m-high Enguri arch dam, still one of the highest (in its class) dams in the world, which was built in the canyon of Enguri river (West Georgia) in the 1970s. Since 1996, the European Centre “Geodynamical Hazards of High Dams” of the Council of Europe has been operating on Enguri dam. Since 2020, the International Project DAMAST: Dams and Seismicity has been going on in the Enguri dam area.
',book:{id:"11187",title:"Special Topics in Dam Engineering",coverURL:"https://cdn.intechopen.com/books/images_new/11187.jpg"},signatures:"Tamaz Chelidze, Teimuraz Matcharashvili, Ekaterine Mepharidze, Levan Mebonia, Mirian Kalabegashvili and Nadezhda Dovgal"},{id:"1084630",title:"Analysing the Possibility of Failure of Cascade Dam System and a Case Study from Brazil",slug:null,totalDownloads:13,totalDimensionsCites:0,doi:"10.5992/intechopen.1000202",abstract:'A cascade dam system poses more hazards for downstream life and structures, when compared with a single dam located on a river. Therefore, there is a need to develop differentiated procedures to classify and regulate these dams. In the state of Mato Grosso (MT), Brazil, it is common to find multipurpose dams, which can be considered as a cascade, when a dam failure causes adverse effects in downstream dams. The objective of the study is to analyse the possibility of dam failure located in the cascade system operated by the municipality of Várzea Grande, MT by the Associated Potential Damage (APD) classification used throughout the country. In order to do this, the specification namely “Simplified Methodology to Define the Classification Flood Zone of Associated Potential Damage of a Dam” developed by the National Laboratory for Civil Engineering in Portugal (LNEC in Portuguese) was utilised. This specification was adapted by the National Water and Sanitation Agency (ANA in Portuguese) in Brazil. In the case study, there are three dams (Dam 1, Dam 2 and Dam 3) in the cascade system. Dam 1 can cause overtopping problem for Dam 2 and Dam 3. According to APD classification, dams considered for the study are categorised as “high dam”.
',book:{id:"11187",title:"Special Topics in Dam Engineering",coverURL:"https://cdn.intechopen.com/books/images_new/11187.jpg"},signatures:"Angélica Luciana Barros de Campos, Ruben Jose Ramos Cardia and Welitom Ttatom Pereira da Silva"},{id:"1081439",title:"Recent Evaluation on Total Risk of Cascade Dams on Murat River of Upper Euphrates Basin, Turkey",slug:null,totalDownloads:25,totalDimensionsCites:0,doi:"10.5992/intechopen.1000206",abstract:'The dams within a cascade system pose a high total risk to the downstream life, even if they provide significant benefits in terms of flood protection, irrigation water, and domestic water supply and energy production; a dam in a cascade system also poses a substantial risk from the point of view of other structures in the basin and causes the danger to grow due to the triggering effect from the point of view of dam failure. In this study, the total hazard of the dams in the Murat River located in the upper part of the Euphrates-Tigris Basin, the largest basin in Turkey, will be evaluated, and calculations made about it will be summarized. The possible hazards in a cascade system will be highlighted. Ten large dams of various types ranging from 36 m to 138 m in height from the river basin have been considered in this context. The analysis results show that six dams are under near-source effect in terms of seismicity, and all of the dams considered have a high total risk, although they have different hazard ratios. In addition, three separate dams located within the cascade structure carry a much greater risk regarding the dangers that other structures may create.
',book:{id:"11187",title:"Special Topics in Dam Engineering",coverURL:"https://cdn.intechopen.com/books/images_new/11187.jpg"},signatures:"Hasan Tosun"},{id:"1082008",title:"Uncertainty Factors Influencing Hydroelectric LCA Studies: A Review",slug:null,totalDownloads:6,totalDimensionsCites:0,doi:"10.5992/intechopen.1000185",abstract:'Despite the increase in research on Life Cycle Assessment (LCA) of Hydroelectric Power Plants (HPP) there are issues that need to be better discussed. This review aims to discuss factors that influence HPP LCAs such as: indirect emissions, different stages of HPPs (construction, operation, and decommissioning), scale/productivity of HPPs, types of projects (reservoir and run-of-river) and use of the ground. Most of the results obtained by HPP LCAs indicate that the construction phase is the most influential phase for indirect emissions due to the use of steel and concrete. The comparison of the HPP’s LCA results with the LCA of other energy sources indicates that for the analyzed category Global Warming Potential (GWP), the HPPs present a good environmental performance considering the quantified emissions, their productivity and useful life. The present review highlights some uncertainty factors that influence HPP LCA studies and cites the need to carry out future studies on the environmental impacts of HPPs including these factors.
',book:{id:"11187",title:"Special Topics in Dam Engineering",coverURL:"https://cdn.intechopen.com/books/images_new/11187.jpg"},signatures:"Marla T.B. Geller and Anderson Alvarenga de Moura Meneses"},{id:"1084778",title:"Geomembranes in Dam Engineering",slug:null,totalDownloads:14,totalDimensionsCites:0,doi:"10.5992/intechopen.1000175",abstract:'Geomembrane systems are used to provide, enhance, or restore watertightness in dams since 1959. In new construction, they are installed on embankment dams, RCC dams, and cofferdams, while in rehabilitation they are used on all types of dams. They can be installed as a full-face liner, or to line parts of the dam where a higher risk of infiltration is expected, or as external water stop at peripheral and vertical joints and at contraction joints. They can be exposed to the water of the reservoir or be covered by a ballast layer; a watertight seal at all peripheries prevents water infiltration underneath the geomembrane liner. A geomembrane water barrier is a technically and cost-effective sustainable solution. The chapter discusses the design of the state-of-the-art solutions, the technical and economic advantages, installation aspects, performance, and references, with significant examples of all available options. A recent solution for underwater placement, developed for repair but applicable also in new construction, will be presented.
',book:{id:"11187",title:"Special Topics in Dam Engineering",coverURL:"https://cdn.intechopen.com/books/images_new/11187.jpg"},signatures:"Gabriella Vaschetti"},{id:"1083097",title:"Managing the Quality of the Impounded Water",slug:"tbc-29",totalDownloads:11,totalDimensionsCites:0,doi:"10.5992/intechopen.1000168",abstract:'Design, construction, and operation of a dam should involve planning and careful consideration not only of the foundation and mass of the dam itself but also of the proper management of the reservoir, and of communities displaced by the reservoir, and impacted in any way upstream or downstream. Many management problems involve a reservoir’s density stratification, resulting in low oxygen, phosphorus release, and hydrogen sulfide (H2S) in the lower layers. Control measures include selective withdrawal and artificial aeration. Case examples are given. Other problems introduced by damming are often best dealt with by measures slow and well-considered, as illustrated by examples. References for further study are provided.
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