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Processes Management Guaranteeing Life-Cycle Quality of the Maintenance Service Agreement - A Study Regarding Outsourced Maintenance Services

Written By

Jarmo Heinonen, Mika Raassina and Nick Moss

Submitted: June 24th, 2011 Published: May 23rd, 2012

DOI: 10.5772/38590

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Written By

Jarmo Heinonen, Mika Raassina and Nick Moss

Submitted: June 24th, 2011 Published: May 23rd, 2012