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Using Total Quality Management Model to Face the Economic Crisis: The Case of Mercadona

Written By

Miguel Blanco Callejo

Submitted: June 30th, 2011 Published: April 27th, 2012

DOI: 10.5772/38755

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Written By

Miguel Blanco Callejo

Submitted: June 30th, 2011 Published: April 27th, 2012