Open access

Service Quality Dimensions in the Banking Industry and It's Effect on Customer Satisfaction (Case Study)

Written By

Soleyman Iranzadeh and Farzam Chakherlouy

Submitted: June 26th, 2011 Published: April 27th, 2012

DOI: 10.5772/38641

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Written By

Soleyman Iranzadeh and Farzam Chakherlouy

Submitted: June 26th, 2011 Published: April 27th, 2012