Open access peer-reviewed chapter

Lean Six Sigma in the Service Industry

By Alessandro Laureani

Submitted: April 5th 2011Reviewed: September 8th 2011Published: March 16th 2012

DOI: 10.5772/31961

Downloaded: 17550

© 2012 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution 3.0 License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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Alessandro Laureani (March 16th 2012). Lean Six Sigma in the Service Industry, Advanced Topics in Applied Operations Management, Yair Holtzman, IntechOpen, DOI: 10.5772/31961. Available from:

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