TY - CHAP AU - Wagdy Anis Aziz AU - Eduard Babulak AU - David Al-Dabass ED - Kyeong Kang Y1 - 2021-07-14 PY - 2021 T1 - Network Function Virtualization over Cloud-Cloud Computing as Business Continuity Solution N2 - E-service is an increasingly popular business practice and a critical part of supporting the global information society. The Digital Service Platforms book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten chapters in three subject areas: e-service and social media, e-service concepts, and e-service quality and development. Chapters cover such topics as organization-community relationships, systematic e-service innovation, social media ecosystems, accessibility experience design, Industry 4.0, public e-employment services in different countries, and more. BT - Digital Service Platforms SP - Ch. 8 UR - https://doi.org/10.5772/intechopen.97369 DO - 10.5772/intechopen.97369 SN - 978-1-83969-102-7 PB - IntechOpen CY - Rijeka Y2 - 2024-03-29 ER -