TY  - CHAP
AU  - Abigail Chivandi
AU  - Michael Olorunjuwon Samuel
AU  - Mammo Muchie
ED  - Şenay Sabah
Y1  - 2019-11-06
PY  - 2019
T1  - Expectancy Models and Work Related Service Innovation and Service Quality Orientation as a Business Strategic Tool in the Tourism Sector
N2  - Tourism is an important phenomenon of today's global world and is regarded as the world's biggest industry. As a concept, tourism inspires attention from different scientific areas and can be considered within an interdisciplinary context. Due to its multidisciplinary, multidimensional, and multimethod character, tourism is an area ripe for study. This book is a modest try for that end. The chapters are written from economic, managerial, marketing, and educational perspectives, using different frameworks and methodologies.
BT  - Tourism
SP  - Ch. 4
UR  - https://doi.org/10.5772/intechopen.82442
DO  - 10.5772/intechopen.82442
SN  - 978-1-83880-809-9
PB  - IntechOpen
CY  - Rijeka
Y2  - 2024-04-19
ER  -