@incollection{Goundar21,
author = {Sam Goundar},
title = {Introductory Chapter: Introduction to e-Services},
booktitle = {e-Services},
publisher = {IntechOpen},
address = {Rijeka},
year = {2021},
editor = {Sam Goundar},
chapter = {1},
doi = {10.5772/intechopen.99605},
url = {https://doi.org/10.5772/intechopen.99605}
}