@incollection{Coțiu21,
author = {Anca Constantinescu-Dobra and Mădălina-Alexanda Coțiu},
title = {Communication Channels},
booktitle = {Communication Management},
publisher = {IntechOpen},
address = {Rijeka},
year = {2021},
editor = {František Pollák and Jakub Soviar and Roman Vavrek},
chapter = {1},
doi = {10.5772/intechopen.98598},
url = {https://doi.org/10.5772/intechopen.98598}
}