@incollection{Chavez21,
author = {Zuhara Chavez and Jannicke Baalsrud Hauge and Monica Bellgran and Alvis Sokolovs},
title = {A Conceptual Model for Deploying E-Service in SMEs through Capability Building: A Comparative Case Study},
booktitle = {Digital Service Platforms},
publisher = {IntechOpen},
address = {Rijeka},
year = {2021},
editor = {Kyeong Kang},
chapter = {6},
doi = {10.5772/intechopen.97245},
url = {https://doi.org/10.5772/intechopen.97245}
}