@incollection{AlBalushi21,
author = {Taiseera Hazeem AlBalushi},
title = {E-Services Quality: A Perspective of Service Providers and Service Users},
booktitle = {Digital Service Platforms},
publisher = {IntechOpen},
address = {Rijeka},
year = {2021},
editor = {Kyeong Kang},
chapter = {9},
doi = {10.5772/intechopen.97077},
url = {https://doi.org/10.5772/intechopen.97077}
}