@incollection{Hedman20, author = {Ann Svensson and Eva Hedman}, title = {Operations Knowledge Management in Health Care}, booktitle = {Operations Management}, publisher = {IntechOpen}, address = {Rijeka}, year = {2020}, editor = {Antonella Petrillo and Fabio De Felice and Germano Lambert-Torres and Erik Bonaldi}, chapter = {12}, doi = {10.5772/intechopen.93793}, url = {https://doi.org/10.5772/intechopen.93793} }