@incollection{Hessami20,
author = {Ali G. Hessami},
title = {Introductory Chapter: KM in Mission Critical Environments - Process vs. People!},
booktitle = {Harnessing Knowledge, Innovation and Competence in Engineering of Mission Critical Systems},
publisher = {IntechOpen},
address = {Rijeka},
year = {2020},
editor = {Ali G. Hessami},
chapter = {1},
doi = {10.5772/intechopen.90260},
url = {https://doi.org/10.5772/intechopen.90260}
}