@incollection{Lau10,
author = {Cassandra X.H. Tang and Henry C.W. Lau},
title = {A Hybrid Decision Model for Improving Warehouse Efficiency in a Process-oriented View},
booktitle = {Decision Support Systems},
publisher = {IntechOpen},
address = {Rijeka},
year = {2010},
editor = {Chiang S. Jao},
chapter = {3},
doi = {10.5772/39464},
url = {https://doi.org/10.5772/39464}
}