@incollection{Chakraborty19,
author = {Ayon Chakraborty},
title = {Quality Management Practices in Indian SMEs},
booktitle = {Quality Management and Quality Control},
publisher = {IntechOpen},
address = {Rijeka},
year = {2019},
editor = {Paulo Pereira and Sandra Xavier},
chapter = {1},
doi = {10.5772/intechopen.83550},
url = {https://doi.org/10.5772/intechopen.83550}
}