@incollection{Batson18,
author = {Robert G. Batson},
title = {Supplier Management in Service Industry: What can be Learned from Automotive Manufacturing?},
booktitle = {Contemporary Issues and Research in Operations Management},
publisher = {IntechOpen},
address = {Rijeka},
year = {2018},
editor = {Gary P. Moynihan},
chapter = {2},
doi = {10.5772/intechopen.73289},
url = {https://doi.org/10.5772/intechopen.73289}
}