@incollection{Alič17,
author = {Milena Alič},
title = {Use of IT in ISO 9001 Systems for Better Process Management},
booktitle = {Quality Management Systems},
publisher = {IntechOpen},
address = {Rijeka},
year = {2017},
editor = {Leo D. Kounis},
chapter = {5},
doi = {10.5772/intechopen.71372},
url = {https://doi.org/10.5772/intechopen.71372}
}