@incollection{Chan17,
author = {Ivy Chan},
title = {Knowledge Management Hybrid Strategy with People, Technology and Process Pillars},
booktitle = {Knowledge Management Strategies and Applications},
publisher = {IntechOpen},
address = {Rijeka},
year = {2017},
editor = {Muhammad Mohiuddin and Norrin Halilem and SM Ahasanul Kobir and Cao Yuliang},
chapter = {4},
doi = {10.5772/intechopen.70072},
url = {https://doi.org/10.5772/intechopen.70072}
}