@incollection{Yatskiv12,
author = {Vaira Gromule and Irina Yatskiv},
title = {Quality Management of the Passenger Terminal Services on the Base of Information System},
booktitle = {Modern Information Systems},
publisher = {IntechOpen},
address = {Rijeka},
year = {2012},
editor = {Christos Kalloniatis},
chapter = {3},
doi = {10.5772/37398},
url = {https://doi.org/10.5772/37398}
}