@incollection{Leal12,
author = {Gislaine Camila L. Leal and Elisa H. M. Huzita and Tania Fatima Calvi Tait},
title = {Globalization and Socio-Technical Aspects of Information Systems Development},
booktitle = {Innovative Information Systems Modelling Techniques},
publisher = {IntechOpen},
address = {Rijeka},
year = {2012},
editor = {Christos Kalloniatis},
chapter = {5},
doi = {10.5772/36867},
url = {https://doi.org/10.5772/36867}
}