@incollection{Braam12, author = {Geert J.M. Braam}, title = {Balanced Scorecard's Interpretative Variability and Organizational Change}, booktitle = {Business Dynamics in the 21st Century}, publisher = {IntechOpen}, address = {Rijeka}, year = {2012}, editor = {Chee-Heong Quah and Ong Lin Dar}, chapter = {5}, doi = {10.5772/35828}, url = {https://doi.org/10.5772/35828} }