@incollection{Yaacob12,
author = {Zulnaidi Yaacob},
title = {Control Systems for Quality Management},
booktitle = {Quality Management and Practices},
publisher = {IntechOpen},
address = {Rijeka},
year = {2012},
editor = {Kim-Soon Ng},
chapter = {10},
doi = {10.5772/36753},
url = {https://doi.org/10.5772/36753}
}