@incollection{Marwa12,
author = {Simmy Marwa},
title = {The Criticality of Quality Management in Building Corporate Resilience},
booktitle = {Quality Management and Practices},
publisher = {IntechOpen},
address = {Rijeka},
year = {2012},
editor = {Kim-Soon Ng},
chapter = {3},
doi = {10.5772/38424},
url = {https://doi.org/10.5772/38424}
}